Zenia Hotel & Spa

3.0 star property

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Photo gallery for Zenia Hotel & Spa

Pool
Front of property
Luxury Room  | Premium bedding, in-room safe, desk, blackout curtains
Lounge
Spa

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
  • Place, Musée des Beaux-Arts de Cambrai
    ‪4 min drive‬
  • Place, Cambrai Cathedral
    ‪5 min drive‬
  • Place, Aristide-Briand Square
    ‪5 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪54 min drive‬

Room options

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

7.8 out of 10
Good
(23 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Zenia Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and spa services.
Zenia Hotel & Spa offers 45 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Proville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenia. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Zenia Hotel & Spa. During your stay, you'll be close to Cambrai Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at BAR
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Cambrai Cathedral and a few minutes from Musée des Beaux-Arts de Cambrai
  • Pets welcome for a fee
Zenia Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. Spa services, multilingual staff, and express check-out are also featured at the business-friendly Zenia Hotel & Spa. Self parking is free.

This 3-star Proville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
BAR – This bar specialises in French cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Restaurants on site

  • BAR

Things to do

  • Billiards/pool table
  • Books
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference centre (3,767 square foot of space)
  • Meeting room

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per day
  • Maximum 1 (weight limit: 22 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Zenia Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 113 out of 252 reviews
Rating 8 - Good. 57 out of 252 reviews
Rating 6 - Okay. 44 out of 252 reviews
Rating 4 - Poor. 22 out of 252 reviews
Rating 2 - Terrible. 16 out of 252 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. room spacious
Stayed 1 night in Dec 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Spacious room, tea and coffee. 3 arm chairs. Large bed. Friendly service. Good breakfast. Unusual location in a shopping centre. Chinese buffet next door. Swimming pool out of action, but sauna and jacuzzi available.
Stayed 1 night in May 2025

6/10 Okay

Rhodri, Haverfordwest

Business traveller
Excellent food to be fair
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Comfortable stay

Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm.
Stayed 1 night in Feb 2025

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024

8/10 Good

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel to relax

Lovely hotel & staff
Stayed 11 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual Location

It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023

2/10 Terrible

Marc

Stayed 1 night in Oct 2022

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great overnight stay.

Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022

10/10 Excellent

pierre, San Ramon

Stayed 1 night in Apr 2022

4/10 Poor

geraldine

Disliked: Cleanliness, amenities
Cet hôtel est sordide. En dehors de la grande salle lumineuse, le reste est pitoyable. Le SPA avec piscine vidée, pas de chauffage, l eau des jacuzzi froide et salle, j'ai fait demi tour ! La chambres avec moquette tachée et une odeur de renfermé a vous faire vomir..hotel a fuir.
Stayed 1 night in Nov 2025

2/10 Terrible

Stéphane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Odeur d'égout permanent dans la chambre ! Hôtel a l'abandon ! Choix de l'hôtel par rapport à l'accès au Spa: Piscine hs + sauna hs + 1 seule jacuzzi 4 places pour toute les personnes qui séjourné dans l'hôtel + un hammam qui fonctionne mal. Conclusion : établissement a fuir! Je me permet de vous demander un geste commercial. Cordialement
Stayed 1 night in Dec 2025

8/10 Good

Sandrine

Liked: Staff & service, amenities
Le spa , jacuzzi mais piscine non accessible
Stayed 1 night in Dec 2025

2/10 Terrible

max

Stayed 1 night in Nov 2025

6/10 Okay

Cedric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent rapport qualité/prix ! Très bon accueil, agréable et dynamique. Chambre (gamme confort) spacieuse et bien équipée. Et le spa à disposition dans le tarif de la chambre est un très gros plus !
Stayed 1 night in Dec 2025

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil et chambre très confortable
Stayed 1 night in Nov 2025

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness
Odeur pas très agréable dans les parties communes
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est adorable. Merci pour ce magnifique séjour grâce à eux. Le jacuzzi est top. À noter que la piscine est en maintenance ainsi que le second jacuzzi (malheureusement depuis mon dernier séjour, le troisième a été condamné) En revanche, cela ne m'a pas empêché de profiter de l'espace zen 😊 Je recommande !!!
Stayed 1 night in Nov 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Personnel à l'écoute
Stayed 1 night in Nov 2025

6/10 Okay

sampaio-coelho

Business traveller
la piscine pas en service
Stayed 1 night in Oct 2025

6/10 Okay

Ivan

Stayed 1 night in Oct 2025

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025