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"There was an excellent aircon system in a very comfortable bedroom, just a bit noisey from banging doors at night. The English cooked breakfast was a ... " More

By a verified traveller on Mon 26 Aug 2019

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€99* Per night/room 27 May - 28 May

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Quy Mill Hotel & Spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Quy Mill Hotel & Spa ratings based on 5 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quy Mill Hotel & Spa

Everyone (4) Couples (1)
2 out of 5
There was a lot of dust in the room. On the lights of the bedside tables there was that much dust that you could write your name in.

Posted by on 4 Dec 2023

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2 out of 5
Breakfast was terrible and so was lunch from bar menu. Facilities were good in spa. Location good for Anglesey Abbey. Most staff were helpful.

Posted by on 7 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Zoe Seabright

Thank you for taking the time to leave a review, I do apologise about the issues that have been mentioned and I will be raising this the relevant departments to ensure these getting looked into as soon as possible.

4 out of 5
There was an excellent aircon system in a very comfortable bedroom, just a bit noisey from banging doors at night. The English cooked breakfast was a bit light on contents considering the cost of it! Serving staff did not seem so happy compared with other hotels ive stayed at! Good location with nice pubs down the road for food and drink.

Posted by on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Zoe

Thank you for taking the time to leave us a review, we hope you enjoyed your stay and come back soon to visit us.

1 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Jessica Lister, Reception Manager

Good morning, Thank you for leaving your review, we would like to discuss this further with you so we can address the issues you encountered. Please contact us with your contact telephone number or email address. Kind regards,

1 out of 5

Great staff. So many problems

We had a meal, two main courses sent back once and 1 sent back twice. Kitchen then closed so my partner did not even get a main course at dinner. Hoovering in neighbouring room was an unpleasant wake up call in morning. Keys kept not working and items charged to the wrong room.

Posted by on 19 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by Lauren

Dear Luke, Thank you for leaving your thoughts regarding your recent stay. I have replied to the review you have left on another site, along with a reply to your mother's review. If there is any more I can do following this, then please do get in touch. I apologise once again for the issues that impacted your stay with us.

About the Quy Mill Hotel & Spa, BW Premier Collection

Location Church Road, Cambridge, England CB25 9AF

Renovations + Closures

The following facilities are closed for Christmas Day and New Year's Day:

  • Full-service spa

Property Features

  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Conference rooms
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Hotel Names

  • Quy Mill Hotel Cambridge
  • Quy Mill
  • Quy Mill Hotel Spa
  • Quy Mill Hotel Spa
  • Quy Mill Hotel & Spa Hotel
  • Quy Mill Hotel & Spa Cambridge
  • Quy Mill Hotel & Spa Hotel Cambridge

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.