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SureStay by Best Western Cambridge

3.0 star property

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Photo gallery for SureStay by Best Western Cambridge

Lobby
Desk, laptop workspace, iron/ironing board, travel cot
Desk, laptop workspace, iron/ironing board, travel cot
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2307 Southgate Parkway, Cambridge, OH, 43725
  • Place, The National Museum of Cambridge Glass
    ‪4 min drive‬
  • Place, Dickens Victorian Village
    ‪4 min drive‬
  • Place, Mosser Glass
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible, Bathtub (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay by Best Western Cambridge

Hotel with free breakfast, near The National Museum of Cambridge Glass
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
SureStay by Best Western Cambridge offers 71 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Cambridge. During your stay, you'll be close to The National Museum of Cambridge Glass. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from The National Museum of Cambridge Glass and 6 minutes from Mosser Glass
  • Pets welcome for a fee
SureStay by Best Western Cambridge offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SureStay by Best Western Cambridge. Free self parking is available.

This 3-star Cambridge hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 624 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Cambridge
Sleep Inn Hotel Cambridge
Sleep Inn Suites

Reviews

SureStay by Best Western Cambridge Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 578 reviews
Rating 8 - Good. 157 out of 578 reviews
Rating 6 - Okay. 62 out of 578 reviews
Rating 4 - Poor. 23 out of 578 reviews
Rating 2 - Terrible. 16 out of 578 reviews

Reviews

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

8/10 Good

Shana, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet. The main entrance and elevator could use maintenance. Breakfast was not extravagant, but good.
Stayed 1 night in Aug 2025

6/10 Okay

Davis C

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
The staff was fantastic. The room was clean. Disappointed that the pool was down and apparently has been for sometime that was the reason we had specifically booked this hotel. The front doors were broken which from the looks of the other reviews its been broken for a bit also. It would be a great hotel if they could get the things fixed that they needed fixed.Wpuld definitely be willing to stay again next time hopefully they have that stuff fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but over priced for that night
Stayed 1 night in Aug 2025

6/10 Okay

John

Adequate
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tyler

Travelled with family

Would not stay here again

Staying with grandkids while their parents had baby. Booked here for the pool so they could swim. After checking in found out pool was closed! Also dryer was broke but could pay front desk $5 today a load of laundry! Very minimal breakfast most fruit was old.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela, London

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Need some repairs but was ok would stay again
Stayed 3 nights in Jul 2025

2/10 Terrible

James

Stayed 1 night in Jul 2025

6/10 Okay

Heath

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Visit

The hotel's front doors weren't working they were just left open. The elevator was very slow to open and close. The room was okay, the light fixtures were dirty, the bathtub wouldn't drain during showering. The hotel was quiet and staff were nice and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Eugen

Travelled with family
Liked: Cleanliness, staff & service
For the price, it was a decent night, Stay. But definitely in need of refurbishing and updating. Cracked tiles, worn out towels, old carpet were some of the things that needed updating. It was clean, but gave the feeling of needing help.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay after a long day of driving. I think the best westerns are a good value. First time using them in 20 years... I was pleasantly surprised...
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.nice clean rooms
Stayed 1 night in Jul 2025

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

One night stand

Very clean. No lightbulb. No more pillows. Old shower. Hard bed.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Stayed 1 night in Jun 2025

10/10 Excellent

DENNIS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fairly priced. Breakfast was better than usual and check in was super swift and easy.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Stayed 1 night in Oct 2024

6/10 Okay

Joy, Columbus

Stayed 1 night in Sep 2024

10/10 Excellent

dan

Travelled with partner
Liked: Staff & service
Easy access off interstate
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to several restaurants, conveniently located, very friendly staff. The front desk ckerk gave me a clean blanket when I asked, housekeeping took my trash, and they will change the sheets on your bed each day upon request. I would definitely return in the future. It was a nice peaceful stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet. This room had a door to an adjoining room and I noticed the swing bar lock on this door was missing one of its components so it was useless. There was a cardboard wedge placed under the door to the adjoining room. This was inadequate. The bar lock should have been replaced.
Stayed 1 night in Dec 2024