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Flat Hotel Palazzo Reale

3.5 star property

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Photo gallery for Flat Hotel Palazzo Reale

Front of property
Terrace/patio
Indoor pool, pool loungers
Interior detail
Interior detail

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning

Explore the area

View in a map
R. Dr. Rafael Pelegrine Gianotti 299, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪3 min walk‬
  • Place, Capivari Shopping Center
    ‪8 min walk‬
  • Place, Capivari Park
    ‪10 min walk‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Flat Hotel Palazzo Reale

Hotel in Campos do Jordão with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Flat Hotel Palazzo Reale offers 50 accommodations with minibars and a safe. This accommodation offers separate sitting areas. LED televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Campos do Jordão hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Flat Hotel Palazzo Reale, you're just a quick walk from Cadij Shopping Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Cadij Shopping Center and Aspen Mall
Flat Hotel Palazzo Reale offers its guests an indoor pool, a sauna, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the business-friendly Flat Hotel Palazzo Reale. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Campos do Jordão hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Flat Hotel Palazzo Reale Hotel
Flat Hotel Palazzo Reale Campos do Jordao
Flat Hotel Palazzo Reale Hotel Campos do Jordao
Flat Hotel Palazzo Reale Hotel
Flat Hotel Palazzo Reale Campos do Jordão
Flat Hotel Palazzo Reale Hotel Campos do Jordão

Reviews

Flat Hotel Palazzo Reale Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 214 out of 253 reviews
Rating 8 - Good. 33 out of 253 reviews
Rating 6 - Okay. 4 out of 253 reviews
Rating 4 - Poor. 1 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very hospitable Lovely hotel and nicely decorated In the heart if Capivari and easy access to the main visitors attractions Great prices at the bar 15 reias for a caipirinha and it was lush Our room was huge with a kitchen a sitting room and dining area. Bathroom was adequate and shower works fine. Bedroom was spacious and no loud noise and well blacked out. Large TV with plenty of channels. Good facilities saunas X 2 and warm pool Games room was empty most of the time but a canny pool table and air hockey to play Gyme at the back of the car park a little run down but does the job Open fire in the entrance foyer is lovely to sit by at night Large lounge area too to watch football or other with friends Only very few negatives Bed rock solid so be aware to fluff up a couple of pillows to not wake up with pains Take your own iron Laundry can get expensive All in all really happy we chose this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Baraa

Stayed 1 night in Jan 2025

8/10 Good

Mario

Stayed 2 nights in Dec 2024

10/10 Excellent

Charles H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute perfection

I have never in my life been in a hotel that is so impeccably clean and well maintained, where the staff is genuinely happy to help, quiet yet close to everything, incredible breakfast served at your table, not the classic rush and traffic jam to get to the food, good safe parking for car or motorcycle , there is even a bisd feeding station!
Meticulous laying out of bird breakfast, imagine how guests are served 🌝
Stayed 1 night in Oct 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fábio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, extremely comfortable rooms, one of the best breakfasts I ever had. Also the swimming pool.
Stayed 1 night in Jan 2023

10/10 Excellent

gustavo, sao paulo

Stayed 1 night in Nov 2022

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally comfortable
Stayed 4 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In these difficult times the care they took to avoid contamination was outstanding. The breakfast too was outstanding
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

herminia aparecida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostaria somente de pedir que o WiFi nos quartos fosse melhorado! De resto tudo excelente! O translado para ir e voltar do restaurante na noite de Ano Novo, foi o ápice! Conforto e segurança! Excelente! Com certeza voltaremos!
Stayed 3 nights in Dec 2019

10/10 Excellent

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom, funcionários muito prestativos e educados, café da manha ótimo e infraestrutura do hotel muito boa
Stayed 3 nights in Aug 2025

8/10 Good

Ilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor café da manhã de Campos do Jordão!

Atendimento maravilhoso, café da manhã maravilhoso , acho que um dos melhores que já me hospedei. Já é a minha terceira vez e dessa vez levei minha irmã e cunhado. Super recomendo. Além da excelência, perto de tudo.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Robson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa hospedagem, custo benefício bom!

Otimo café da manhã, quarto grande e com bom aquecimento.
Stayed 3 nights in Jul 2025

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia magnífica, quarto, chuveiro, café da manhã , estacionamento e localização
Stayed 2 nights in Aug 2025

10/10 Excellent

luis e f

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento excelente!

Stayed 3 nights in Jul 2025

10/10 Excellent

Hudson

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Incrível. Café da manhã espetacular. Atendimento exemplar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Flat é excelente!! Confesso que nunca vi um hotel tão limpo e organizado. Café da manhã é um pecado para os amantes de doces e folhados no geral. Super indico. Fiquei num flat com 2 quartos e foi excelente para uma viagem em família!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Estadia muito boa. Hotel perto de tudo.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel excelente, principalmente o café da manhã. Quartos limpos e camas confortáveis. Localização é boa, mas precisa fazer uma pequena caminhada para o Parque Capivari.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, room comfort

Novamente excelente

Excelente. Foi minha segunda vez no Palazzo Reale e novamente não decepcionou: super perto do centrinho, bom espaço, conforto e bom café da manhã. Super recomendo!
Stayed 3 nights in Jul 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo x beneficio.

1) Check-in e Recepção Fomos bem recebido na chegada e o check-in foi rápido e eficiente. Funcionários sempre bem simpáticos e prestativos. 2) Quarto. Quanto ao quarto estava limpo e bem conservado. As roupas de cama e toalhas estavam limpas. O quarto era confortável porem não tão silencioso devido a presença de crianças Todos os equipamentos (ar-condicionado, TV, chuveiro, etc.) funcionavam corretamente. O Único senão é para o sofá que gera um desconforto, sendo muito duro. 3) Limpeza e manutenção Áreas comuns e corredores estavam limpos. 4) Serviços e Comodidades O café da manhã era variado e de boa qualidade mas acho que poderia ter mais opções como opções de omelete,Tapioca, salada de frutas entre outros. O Wi-Fi funcionava bem. Apesar de possuir piscina eu não utilizei e não posso avaliar. 5) Localização. O hotel está bem localizado em relação aos pontos de interesse ficando em torno de 5 a 10 minutos do pontos turísticos de Campos. A chegada e saída do hotel é muito fácil para o acesso aos diversos pontos turísticos de Campos. 6) Atendimento. Os funcionários foram prestativos durante toda a estadia, sendo todas as solicitações e dúvidas foram resolvidas rapidamente. 7) Custo-Beneficio. O valor pago correspondeu à qualidade dos serviços e instalações oferecidos. 8) Experiencia em Geral. Segunda vez que fico hospedado neste hotel e recomendo pelo ótimo custo-benefício recomendando a outras pessoas
Stayed 4 nights in Jun 2025