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Ort Hotel

5.0 star property

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Photo gallery for Ort Hotel

Bar (on property)
Sauna
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Fireplace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
R. Eng. Gustavo Kaiser, 165, Campos do Jordão, SP, 12460-000
  • Place, Vale Encantado
    ‪16 min walk‬
  • Place, Casa da Xilogravura
    ‪19 min walk‬
  • Place, Araucaria Chocolate Factory
    ‪2 min drive‬

Room options

View all photos for Premier Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double or Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Premier Room (Varanda)

Premier Room (Varanda) | Premium bedding, down duvets, minibar, in-room safe

Premier Room (Varanda)

9.6 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (Varanda)

Premier Suite, 1 Bedroom (Varanda) | Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom (Varanda)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Chalet

Classic Chalet | Premium bedding, down duvets, minibar, in-room safe

Classic Chalet

  • Mountain view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Triple Room

Premium bedding, down duvets, minibar, in-room safe

Family Triple Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Chalet

Superior Chalet | Premium bedding, down duvets, minibar, in-room safe

Superior Chalet

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Chalet

Family Chalet | Premium bedding, down duvets, minibar, in-room safe

Family Chalet

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds

View all photos for Presidential Chalet

Presidential Chalet | Premium bedding, down duvets, minibar, in-room safe

Presidential Chalet

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Jardim

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Varanda Jardim

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Premier Suíte Vista

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suíte Varanda Jardim

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Premier Suíte Varanda Lateral

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Apartamento Premier 2 Dormitórios

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

Apartamento Premier 3 Dormitórios

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

Berg Haus III ou IV

  • Sleeps 5
  • 2 King Beds and 1 Single Bed

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About this property

Ort Hotel

A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Ort Hotel offers 59 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Ort Hotel. During your stay, you'll be within walking distance of Xylography Museum. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, aromatherapy or hot stone massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 15 minutes on foot from Xylography Museum and a 2-minute drive from Casa da Xilogravura
Ort Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Ort Hotel. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Campos do Jordão hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Ort Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Vineyard

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Vineyard

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Fireplace
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 600.0 per day.
  • Cots (infant beds) are available for BRL 600.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: BRL 600.0 per day
  • Rollaway bed fee: BRL 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ort Hotel Hotel
Ort Hotel Campos do Jordão
Ort Hotel Hotel Campos do Jordão

Ort Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 274 out of 348 reviews
Rating 8 - Good. 50 out of 348 reviews
Rating 6 - Okay. 15 out of 348 reviews
Rating 4 - Poor. 6 out of 348 reviews
Rating 2 - Terrible. 3 out of 348 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

clarice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations! I had read great reviews but our stay greatly exceeded them! Everything was perfect, the property is beautiful, close to everything, staff is just amazing, food was superb! My family and I didn't want to leave!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2022

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! It’s beautiful, very clean, friendly staff, large and comfortable rooms. Perfect breakfast. Glamorous! We just missed more open-door activities for children.
Stayed 2 nights in Oct 2022

8/10 Good

Ana Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and bathoroom, very friendly staff. Delicious breakfast.
Stayed 2 nights in Sep 2021

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Promessa do incrível, mas longe de ser perfeito

Nossa estadia no hotel foi em uma semana de baixa temporada, e acabamos prejudicados pela fase vermelha da pandemia (o que nos obrigou a ficar somente no hotel sem opções externas). A estrutura é incrível, o plano de expansão também, a comida super bem preparada e os funcionários atenciosos. Porém deixou a desejar foi, para um hotel de alto padrão como o Ort, quanto a disponibilidade de funcionários por estarmos em baixa temporada, durante a semana havia apenas 1 pessoa para atender a todos no restaurante, o Spa que nos foi oferecido previamente a estada, ao chegar descobrimos que não estaria funcionando até o nosso último dia (o que após notificarmos foi resolvido) e haviam obras ocorrendo com barulho iniciando as 8 da manhã. Chegaram a nos oferecer para trocar de quarto no último dia, mas nesse caso já havia passado o momento para tal (4 dias desde nossa chegada). Enfim, o hotel promete ser algo perfeito pelas postagens de quem visita, mas nossa experiência apesar de boa, ficou longe do que esperávamos pela proposta de valor que é “vendida”.
Stayed 4 nights in Jan 2021

10/10 Excellent

Adriana m g

Liked: Cleanliness, staff & service, amenities
Excelente hotel e equipe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosana Athayde

Liked: Cleanliness, staff & service, amenities
O hotel é impecável. Funcionários educados e muito bem treinados. Várias opções de atividades
Stayed 1 night in Nov 2025

4/10 Poor

Enrique Cezar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto estava sujo (banheiro nao havia sido limpo na entrada), manutenção deixando a desejar, cabeça de prego nas madeiras do chão estava saltado e machucou o pé
Stayed 3 nights in Nov 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, amenities
Lugar muito bonito e tranquilo. Fiquei no quarto mais simples, mas era muito bem decorado, amplo e limpíssimo. Café da manhã sensacional. Os funcionários da recepção foram muito gentis e solícitos. A única coisa que não gostamos foi do atendimento do restaurante e do bar: funcionários despreparados, de cara fechada e atendimento lento. No bar, por vários momentos, não havia nenhum funcionário para nos atender. Enfim, acho que um hotel dessa categoria deveria prezar por profissionais mais vem treinados.
Recepção
Vista do nosso quarto
Sala de jogos
Entrada
Stayed 3 nights in Aug 2025

10/10 Excellent

THIAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, equipes gentis , educados,atenciosos.
Stayed 1 night in Nov 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, localização e estrutura.
Stayed 1 night in Nov 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento impecavel. Servicos e atividades diversas no proprio hotel. Exccelente experiencia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Igor

Stayed 1 night in Nov 2025

10/10 Excellent

Anderson

Stayed 2 nights in Oct 2025

8/10 Good

Milva

Liked: Cleanliness
Espaço maravilhoso, extensa área de mata e instalações grandiosas
Stayed 1 night in Oct 2025

10/10 Excellent

Ariel O

Stayed 2 nights in Oct 2025

10/10 Excellent

Stefano

Stayed 2 nights in Oct 2025

10/10 Excellent

Fernando A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel Excelente personal Buenos servicios Falta un buen check list para entregar la habitación, tuvimos los siguientes problemas: Calefacción al máximo, el dormitorio fue un sauna la primera noche , la perilla del control de temperatura no funcionaba. La arreglaron en el curso del día. Caja fuerte estaba con el código del anterior huésped, tuvo que venir un técnico para apretar el famoso botón rojo de atrás de la puerta. La lluvia de la ducha botaba el agua para todos lados ( la arreglé quedó impecable)
Stayed 4 nights in Oct 2025

10/10 Excellent

Rodrigo

Stayed 3 nights in Sep 2025

8/10 Good

SILVIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FOI BOA !!!
Stayed 1 night in Oct 2025

8/10 Good

Leonardo

Stayed 2 nights in Jun 2025

10/10 Excellent

claudia

Stayed 3 nights in Aug 2025

10/10 Excellent

HUMBERTO ROLLEMBERG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar belíssimo e atendimento formidável. Vale a pena fica 3 dias só no hotel. Recomendo
Stayed 3 nights in Aug 2025