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Pousada Mendenhall

Property class: 2.5

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Reception
Superior Quadruple Room, Multiple Beds (Quadrupla) | 3 bedrooms, minibar, blackout curtains, soundproofing
Interior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service

Explore the area

View in a map
Rua Comendador José Schaefer, 559, Campos do Jordão, SP, 12460-000
  • Place, Araucaria Chocolate Factory
    ‪19 min walk‬
  • Place, Ducha de Prata
    ‪1 min drive‬
  • Place, Campos do Jordão Convention Center
    ‪3 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 3 bedrooms, minibar, blackout curtains, soundproofing

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom, Accessible, Valley View

3 bedrooms, minibar, blackout curtains, soundproofing

Deluxe Double Room, 1 Bedroom, Accessible, Valley View

  • Valley view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Master

Master | 3 bedrooms, minibar, blackout curtains, soundproofing

Master

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 Bedroom, Accessible, Valley View

Deluxe Triple Room, 1 Bedroom, Accessible, Valley View | 3 bedrooms, minibar, blackout curtains, soundproofing

Deluxe Triple Room, 1 Bedroom, Accessible, Valley View

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, 1 Bedroom, Accessible, Courtyard View

Superior Triple Room, 1 Bedroom, Accessible, Courtyard View | 3 bedrooms, minibar, blackout curtains, soundproofing

Superior Triple Room, 1 Bedroom, Accessible, Courtyard View

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Multiple Beds (Quadrupla)

Superior Quadruple Room, Multiple Beds (Quadrupla) | 3 bedrooms, minibar, blackout curtains, soundproofing

Superior Quadruple Room, Multiple Beds (Quadrupla)

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Elite Quadruple Room, Multiple Beds (Quadrupla)

Elite Quadruple Room, Multiple Beds (Quadrupla) | 3 bedrooms, minibar, blackout curtains, soundproofing

Elite Quadruple Room, Multiple Beds (Quadrupla)

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for DOUBLE LUXURY

3 bedrooms, minibar, blackout curtains, soundproofing

DOUBLE LUXURY

  • 1 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for DOUBLE SUPERIOR CASAL

3 bedrooms, minibar, blackout curtains, soundproofing

DOUBLE SUPERIOR CASAL

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for QUADRUPLE LUXURY

3 bedrooms, minibar, blackout curtains, soundproofing

QUADRUPLE LUXURY

  • 1 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Pousada Mendenhall

Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free pousada. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, free newspapers and tour/ticket assistance. Housekeeping is available on request.
Pousada Mendenhall offers 27 accommodations with minibars and free toiletries. 24-inch LCD televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and bidets. This Campos do Jordão pousada provides complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Pousada Mendenhall, you'll be within walking distance of Araucaria Chocolate Factory. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 2-minute drive from Vale Encantado and a few minutes from Ducha de Prata
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. A terrace, an arcade/games room, and tour/ticket assistance are also featured at Pousada Mendenhall. Free self parking is available.

This Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2001
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: BRL 300.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100.00 per pet, per night
  • Late check-out fee: BRL 300.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Pousada Mendenhall.

Property is also known as

Pousada Mendenhall
Pousada Mendenhall Campos do Jordao
Pousada Mendenhall Pousada
Pousada Mendenhall Pousada Campos do Jordao
Mendenhall Campos do Jordao
Pousada Mendenhall
Summit Suites Hotel Campos do Jordão
Summit Suítes Hotel Campos do Jordão Pousada (Brazil)
Summit Suítes Hotel Campos do Jordão Campos do Jordão

Pousada Mendenhall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 192 reviews
Rating 8 - Good. 81 out of 192 reviews
Rating 6 - Okay. 15 out of 192 reviews
Rating 4 - Poor. 3 out of 192 reviews
Rating 2 - Terrible. 2 out of 192 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Quarto
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Gostamos da recepção. Fomos muito bem atendidos. O acesso ao quarto que ficamos no 4 andar não é legal. Precisa subir por uma escada em espiral bem estreita. Quem leva mala grandes deve ter dificuldades e pessoas com problemas de mobilidade certamente terão problemas. Honestamente, não prestei atenção se tinha essa informação do acesso ao quarto na reserva. Ficamos em um quarto quádruplo com duas camas de casal bastante confortáveis. O café da manhã é bom, tudo fresco e de boa qualidade, mas a falta de equipe fez com que houvesse falta de talheres e a reposição dos alimentos fosse demorada.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Emerson

Liked: Cleanliness, staff & service, room comfort
Muito bem localizado, quarto um pouco usado necessitando de reforma. Café da manhã muito bom.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amei!

Gostei muito. A vista é maravilhosa! Fiquei encantada. É uns 7 min de carro do centrinho, então o ideal é ir de carro.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Ivani de Almeida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com acomodação simples , porém , está bem localizado, e oferece um café da manhã muito bom em uma salão com uma linda vista .
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar excelente. Ótimo café da manhã.
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Wanderson

Liked: Staff & service
Disliked: Cleanliness, room comfort

Decepcionante

Chegamos um pouco antes do check in e quando nos liberaram o quarto, as camas estavam todas desarrumadas, ou seja, não haviam feito limpeza, higienização e arrumação... lamentável. Outra reclamação é com relação a ventilação no quarto (101) que é inexistente (não só deste quarto mas pelo que entendi os demais quartos que ficam abaixo do térreo são iguais). Podiam instalar pelo menos uma porta do tipo veneziana para ventilar o ambiente. Também não possui ar condicionado, apenas calefação porém como quarto é abafado nem fiz uso apesar da temperatura relativamente baixa a noite (mínima de 8 ou 9 graus). Os pontos positivos ficam com a educação dos funcionários e o café da manhã que estava muito bom. De qualquer forma não me hospedaria lá novamente.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acomodação, superou expectativas. Pelo preço que foi pago, ótimo custo benefício
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Samir

Liked: Cleanliness, staff & service, room comfort
Vista maravilhosa. Cama muito boa e gigante!!! Café da manhã simples. Wi fi muito bom. O hotel precisa de manutencao nas instalacoes dos quartos.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, room comfort
Hotel simples, mas mto aconchegante. Reservamos um quarta para dois adultos e duas crianças e
Stayed 4 nights in Apr 2022
Verified review

4/10 Poor

Grecilane

Disliked: Cleanliness, property conditions & facilities, room comfort

Preço extorsivo

Pagamos quase 3000 reais por 2 diarias em Campos do Jordao. Assim, esperávamos uma hospedagem compativel com o valor cobrado. Quarto minúsculo, que mal xabiam as camas, armarios com mofo, sem TV a cabo no quarto; sem acesso à area externa (jardim) do hotel. Tem uma bela vista, mas nosso quarto tinha uma janela que dava para o estacionamento e não podia ser aberta. O cafe da manha foi razoável, simples, porém bem servido. Não limparam quarto mesmo deixando o aviso na porta. É um lugar para dormir, somente isso. Não tem atrativo nenhum para passar o dia. Ainda bem que Campos do Jordao tem muitas opções de lazer e recreação com a familia. Não recomendamos e nunca voltaremos a nos hospedar nesta pousada. Antes que esqueça, apesar do nome ser “suites”, é propaganda enganosa…
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Débora Rodrigues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Incrível
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Yonghee

Liked: Cleanliness, staff & service
The scenery of the hotel was really great and the breakfast was also good.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Gisele Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma boa estadia. O hotel antiguinho. Mas a localizacao atendimento cafe da manha e chuveiro otimos.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Silmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Priscila C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

A estadia foi incrível, ainda tiveram todo o cuidado de preparar um bolo e bexiga para o aniversário de meu esposo.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia!

Simplesmente demais, minha esposa e eu gostamos muito. Hotel aconchegante e ficamos em um quarto com uma vista incrível. Funcionários educados e café da manhã maravilhoso. Certamente votaremos!
Stayed 3 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente agradável com staff simpático e prestativo.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Elaine Cristina

Liked: Cleanliness, staff & service, room comfort

Local agradável

Pousada muito boa. Aconchegante, vista maravilhosa, atendimento excelente. Falta modernizar, na vdd, uma reforma pra deixar tudo melhor do q já é. Uma funcionária disse q vão começar a reforma em breve, creio q ai ficará perfeita.
Stayed 2 nights in May 2021
Verified review

8/10 Good

Verified traveller

Liked: Staff & service

Agradável e simples. Atendeu as necessidades.

Mesmo com restrições de arrumação dos quartos devido a pandemia, atendimento cordial e agradável, embora antes de chegar foi informado que o quarto seria virado para uma parede, que não estava claro no anúncio, mas depois eles mudaram para um quarto de frente para a rua. Achei perto de tudo, mas só dá pra sair e chegar de carro, devido a localização. Em 05min da Vila Capivari. Café da manhã bastante simples devido as restrições da pandemia, não pudemos avaliar como seria em período normal. Do mais, gostamos da simplicidade e condições para dormir.
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Thamiris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Incrível. Atendimento excelente. Limpeza impecável.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpo e Confortável

Muito bem localizado e com atendimento muito bom! Ótimo no quisito limpeza e conforto! Quarto e banheiro com aquecedor que deixa o clima super agradável.
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
A pousada tem uma bela vista.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Mary

Disliked: Staff & service, room comfort

Acomodações muito Despojadas. Falta manutenção.

A pousada possui instalações com manutenção deficiente. Nosso banheiro teve vazamento no registro que deixou o piso todo molhado. O banheiro do outro aposento onde ficaram nossos filhos o piso estufou e quebrou, quase causando um acidente. Os quartos são muito simples, despojados mesmo, faltando itens de decoração e conforto que tornem a hospedagem mais agradável. As cadeiras do quarto são de plástico.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é ótima e os funcionários excelentes! com certeza voltaria.
Stayed 4 nights in Jul 2019