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Hotel Helen

3.0 star property

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Photo gallery for Hotel Helen

Reception
Triple Room | Minibar, in-room safe, desk, free cots/infant beds
Lobby sitting area
Standard Double or Twin Room | Minibar, in-room safe, desk, free cots/infant beds
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Kemalpasa Mah. Cumhuriyet Meydani No 57, Çanakkale, Canakkale, 17100
  • Place, Canakkale Clock Tower
    ‪1 min walk‬
  • Place, Canakkale Kordon
    ‪3 min walk‬
  • Place, Mirrored Bazaar
    ‪3 min walk‬
  • Airport, Çanakkale (CKZ)
    ‪3 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free cots/infant beds

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, free cots/infant beds

Standard Double or Twin Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free cots/infant beds

Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Helen

This hotel features a restaurant, 24-hour room service and a meeting room. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free cruise terminal shuttle. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Helen offers 42 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Helen, you're just a quick walk from Canakkale Clock Tower. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Canakkale Clock Tower and Canakkale Kordon
  • Free cruise terminal shuttle service
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Helen. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Çanakkale hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Helen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Helen offers transfers from the cruise terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 17-621
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Helen Canakkale
Hotel Helen Canakkale
Helen Hotel Canakkale
Hotel Helen Hotel
Hotel Helen Çanakkale
Hotel Helen Hotel Çanakkale

Hotel Helen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 141 reviews
Rating 8 - Good. 44 out of 141 reviews
Rating 6 - Okay. 20 out of 141 reviews
Rating 4 - Poor. 9 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Alois

Liked: Cleanliness, staff & service, property conditions & facilities
Really good!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, and great parking. Very good.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3-star Hotel

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Ghassan

Liked: Cleanliness, property conditions & facilities

Good location but poor services

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Nedelina

Disliked: Amenities, property conditions & facilities
The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Akira

Disliked: Staff & service
What I asked the staff to do was not carried out honestly.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Korhan Can

Liked: Cleanliness, staff & service, amenities
Yatak ve yastiklar cok rahat değil odaya bir ufak şişe su konmamasi hoş değil
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YAVUZ

Liked: Cleanliness, staff & service, amenities
Oda temizdi, personel ilgiliydi.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tuna

Liked: Cleanliness, staff & service, amenities
Temiz, merkezi, düzenli
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Huri

Disliked: Cleanliness, amenities, property conditions & facilities
Für eine Nacht noch akzeptabel, aber für länger nicht. Alles wirkt sehr abgenutzt und schäbig.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çanakkale Boğazu yüzme yarışı

Klima ilgili sorun yaşadık, hemen yardımcı oldular, oda değişikliği teklif ettiler, personel çok kibar ve yardımcı. Yüzme yarışına geldik, normalde kahvaltı 7 de, biz sporcular için 6:30 da servis açtılar. Lokasyon mükemmel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel bir konaklama

Otel çok merkezi bir lokasyonda, kordon, deniz müzesi, aynalı çarşı yürüme mesafesinde. Bozcaada için liman ve şehitlik gezileri için tur firmaları da yürüme mesafesinde. Park yeri mevcut. Kahvaltı ortalama. Otel eski ama temiz ve düzenli. Çalışanlar yardım sever ve güler yüzlü. Otel genel olarak tam bir f/p oteli ve tekrar geldiğimde yeniden kalırım.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum olarak çok iyi bir yerde .temizlik iyiydi
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

Gamze

Disliked: Cleanliness, staff & service, property conditions & facilities
Otelin yeri çok merkezi, odalar daha bakımlı ve temiz olabilir. Yatak rahattı.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kolay check-in, temiz ve konforlu oda, yardım sever çalışanlar. Teşekkür ederiz.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu tam merkezde,temiz ve konforlu personeller ilgili memnun kaldık.Tavsiye ederim.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Städtetrip Paar aus Deutschland

Das Hotel lag sehr central und trotzdem sehr ruhig . Das Zimmer sowie Hotel und Umgebung waren sehr sauber . Wir waren sofort in der Stadt das wir alle Sehenswürdigkeiten zu Fuss erreichen konnten . Das Personal war sehr hilfsbereit und Freundlich. Wir waren mit dem Pkw unterwegs , Parken am Hoteleigenen Parkplatz möglich, es ist ein Großer überwachter Parkplatz . Frühstück war sehr reichhaltig und gut . Das Hotel würden wir mit gutem gewissen weiterempfehlen .
Stayed 1 night in Mar 2025
Verified

8/10 Good

Eray

Liked: Cleanliness, staff & service, property conditions & facilities
Goede schone hotel aardig personeel
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Ayse Selin

Liked: Cleanliness

Temiz ve merkeze yakın

Otel mekeze 1 dk yürüme mesafesi yeri harika. Odadaki banyoda yoğun küf kokusu var ve duş çevresi temiz ama bakımsız. Onun dışında bir olumsuzluk görmedik tavsiye ederiz
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel helen

Oteli begendik temizdi kahvalti oldukca cesit boldu feribota yakin oldugu halde ses hic odaya gelmiyordu camlar ses gecirmiyordu bu da guzel bir ayrintiydi bizim icin
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

BERRIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten çok memnun kaldık. Kahvaltısı nefisti. Oda temizliği gayet iyi, müşteri hizmetleri ve ilgi yeterli. Tekrar Çanakkaleye gidecek olsam tercihim aynı otel olur. Şehir merkezinde ve iskeleye, eğlence merkezine bu kadar yakın başka bir yer düşünemiyorum. Teşekkür ederiz…
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Abdullah Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi ve Hizmeti Kaliteli

Açık büfe kahvaltı yeterliydi, temizlik talebe istinaden ve günlük olarak vardı. Nevresimler her gün değişiyor, havlular vs. Dolap içi sular yenileniyordu. Manzara ve konum mükemmel
Manzara/Teras
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nel complesso tutto bene. Magari un po’ di attenzione maggiore sulla pulizia del bagno e della doccia che presenta qualche macchia di muffa facilmente trattabile con semplice candeggina. La struttura ha due ristoranti e sarebbe stato carino se agli ospiti avessero accordato un po’ di sconto….. motivo per il quale abbiamo cenato altrove ….. però si sta bene e la consiglio. Sei in centro e puoi parcheggiare la moto o la macchina nel parcheggio riservato. Top per motociclisti!!!!
Stayed 1 night in Jun 2024