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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains
Lobby sitting area
Daily buffet breakfast (AUD 25 per person)
Exterior
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Place, Canberra Hospital
    ‪6 min drive‬
  • Place, Parliament House
    ‪6 min drive‬
  • Place, National Gallery of Australia
    ‪7 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View | Minibar, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Queen Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Executive One Bedroom Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Executive One Bedroom Suite

  • Sleeps 2

View all photos for Standard Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Queen Room

  • Sleeps 2

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About this property

Garden City Hotel, BW Signature Collection

Suburban hotel with fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Garden City Hotel, BW Signature Collection. During your stay, you'll be within walking distance of Capital Public Golf Course. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 6 minutes by car from National Gallery of Australia and 7 minutes from Parliament House
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Secret Garden Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 1007 reviews
Rating 8 - Good. 403 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and certainly earns its 4.5 rating. The dining facilities are below what was expected, and the booking in and checking our was only fair. But overall, it was very good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, property.
Stayed 2 nights in Jun 2025

8/10 Good

William

Stayed 3 nights in Jun 2025

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, in house dining Monday through to Thursday.
Stayed 6 nights in May 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for convenience to a work presentation that I had to attend. Very happy with my experience and will consider it again
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with family
I was not very impressed with my stay. Staff were friendly and polite but I found the facility to be untidy, There was a spoon under my bed, the heater did not work adequately although a worker adjusted the settings and the lift did not work.
Stayed 1 night in May 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and not noisy at all. Clean and no fuss.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wry clean and convenient
Stayed 4 nights in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to airport clean and quiet
Stayed 1 night in May 2025

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Good location and lovely staff. But walls very thin - were woken every morning by neighbours' alarm! And room a bit dusty.
Stayed 2 nights in Apr 2025

8/10 Good

Anshul

Stayed 3 nights in Apr 2025

10/10 Excellent

Louise, Kellyville

Liked: Cleanliness, staff & service, property conditions & facilities
lovely accom all round
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Stayed 3 nights in Apr 2025

4/10 Poor

David

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My adult children booked 3 separate rooms at this hotel for 1 night. All 3 rooms had issues. 1 had a distinct sewerage smell from even outside the room and thankfully she was moved. My son had a broken toilet that would not flush and when reception was advised they were told no maintenance staff worked over Easter and they did not have another room available. Really unacceptable with no solution offered other than to use someone else’s room…not even a compensation of a free breakfast. Considering reviews and rating of this hotel which is why we booked we really expected much better and would never stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Julia, Aberfeldie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad they refunded me- avoid!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights in the Garden City hotel on a visit to Canberra. It is well out of town for anything within walking distance but a 10-15 minute drive will get you anywhere you want to go. The hotel is well priced compared to others close to the CBD. The room was clean, the bed was big and firm and the shower was the best I have ever experienced in a hotel. The pressure available was tremendous. We did not have breakfast there, preferring to find a café a few minutes away so I cannot comment on it. There is a German Club next door which has very well priced meals if you don't want to go into town. There is also a golf club across the road, we did not try it but I assume food would be available there as well. Overall, gathered that you need a car to get to most attractions in Canberra no matter where you chose to stay, this is a great option
Stayed 3 nights in Apr 2025

10/10 Excellent

Rohitha

Liked: Staff & service
Friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2025

4/10 Poor

KULDIP

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

I wouldn’t stay there again.

Fridge was turned off to save money, fridge sets in the cabinet, so there is no room for the hot air from fridge to escape. Washroom was tiny. Toilet and sink was cramped. Inconvenient to use. Washroom exhaust fan was old and noisy like a diesel engine running. Pictures in the website are misrepresented.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
The room was nice and clean quiet area and the German Club was next door
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean helpful staff we will be back and a good price 👍👍👍👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025