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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Outdoor pool, pool loungers
Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains
Daily buffet breakfast (AUD 25 per person)
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Place, Capital Public Golf Course
    ‪14 min walk‬
  • Place, Callum Brae Nature Reserve
    ‪2 min drive‬
  • Place, Jerrabomberra Wetland Nature Reserve
    ‪4 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive One Bedroom Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Executive One Bedroom Suite

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View | Minibar, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Standard Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Queen Room

  • Sleeps 2

View all photos for Executive Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Queen Room

  • Sleeps 2

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About this property

Garden City Hotel, BW Signature Collection

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Garden City Hotel, BW Signature Collection offers 72 accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Garden City Hotel, BW Signature Collection. During your stay, you'll be close to Parliament House. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and garden views while dining at Secret Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Manuka Oval and a few minutes from The Cusack Centre
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Secret Garden Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Geoff

Liked: Cleanliness, staff & service
Breakfast was virtually unbeatable- toast barely cooked and bacon very tough - left that
Stayed 3 nights in Nov 2025

8/10 Good

Wendy

We enjoyed our
Stayed 3 nights in Nov 2025

8/10 Good

Seng

Liked: Cleanliness, staff & service, room comfort
Good value for the money. WYSIWYG. Clean, comfortable, and quiet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good. Friendly staff. Clean and well appointed room. Great dining options.
Stayed 1 night in Nov 2025

8/10 Good

SCOTT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little road traffic noise, no better or worse than other motels on main roads. Clean and tidy, limited experience due to very short stay
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Always stay here when I go to Canberra...
Stayed 1 night in Nov 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 2 nights in Nov 2025

8/10 Good

Alison

Business traveller
Liked: Cleanliness
Room was very clean, a bit of mildew in shower, staff friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

JOHN, TEWANTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Parking not particularly close to room.
Stayed 1 night in Nov 2025

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms with ample parking. Only negative is the restaurant with kid friend menu is only open Monday to Thursday, which was not stated anywhere pre-booking.
Stayed 2 nights in Oct 2025

6/10 Okay

Amanda

Travelled with group
Disliked: Staff & service
I was spoken down to when I checked in because I "booked through Expedia". I should have "booked directly with the hotel" After that encounter, I was given a room that had a strong unpleasant odour. A staff member was sent to check it and he insisted I be moved. The new room was very clean. Housekeeping entered my room even though I had my Do Not Disturb sign on the door. Whilst the front desk staff weren't great, the restaurant and maintenance staff that I encountered were wonderful
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

8/10 Good

Rosario

Stayed 1 night in Oct 2025

8/10 Good

Lasith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night's stay. clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service
The hotel room was a good size, but the design of the bathroom was terrible. The toilet stuck in a corner with the sharp edge of the corner vanity impeding in the toilet. This design is not suitable for a larger person or someone with mobility issues. Staff were helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Huseyin

Stayed 1 night in Sep 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just want to give a big shout out to the lady on the front desk. Jodie, I believe. Super friendly and great at her job. She allowed us to book out slightly later than usual which really helped our itinerary. Would recommend if you aren't planning to spend a lot of time in a room and exploring Canberra and need a clean and conveniently located motel. Also parking wasn't an issue at all which can be a problem around Civic and suburbs around Civic.
Stayed 1 night in Sep 2025

10/10 Excellent

KING JAY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean as guest will love to stay and pay fpr a clean place i love it
Stayed 2 nights in Sep 2025

8/10 Good

karen

Stayed 2 nights in Sep 2025

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Stayed 1 night in Sep 2025