Check-in was 3pm, but owner did not respond to continual requests for communication until 2:45pm. She wasn't expecting me until the following day (her error) and key wasn't ready yet, so offered me a day free off my booking. Got key at 4pm. She has not refunded me yet (1 week later) and I doubt she will. The bedsheet had a bodily fluid stain, spare linen had a human hair in it, ice cubes had stains on it, cockroach leg in cutlery tray, dead beetle in kettle, powder stains on cloth chair seat. My wife spent a day at home washing every linen and towel (justifies the day free). I have heaps of disappointing photos - they NEVER vacuum under the beds or couch, so filthy under there with dust and dropped rubbish. AVOID THIS DUMPSTER!!!