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Novotel Canberra

4.5 star property

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Photo gallery for Novotel Canberra

Lobby
Lobby
Terrace/patio
Front of property – evening/night
Miscellaneous

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar

Explore the area

View in a map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Place, Canberra Centre
    ‪2 min walk‬
  • Place, Australian National University
    ‪5 min walk‬
  • Place, Australian War Memorial
    ‪3 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 2 Double Beds

7.4 out of 10
Good
(36 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Canberra

Hotel with a sauna, 4-minute walk to Australian National University
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Canberra offers 286 accommodations with laptop-compatible safes and complimentary slippers. This individually furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The shopping around Novotel Canberra gets high marks from our customers. During your stay, you're just a quick walk from Australian National University. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Australian National University and 4 minutes on foot from Canberra Centre
As a guest of Novotel Canberra, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
First Edition – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar – This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 6:00 AM to 11:00 PM; AUD 26 per night; reservations required
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • First Edition
  • First Edition Bar

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 0 to 16 for children
  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Nearby parking fee: AUD 26 per night (1312 ft away; open 6:00 AM to 11:00 PM)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Reviews

Novotel Canberra Reviews

7.2

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 1008 reviews
Rating 8 - Good. 297 out of 1008 reviews
Rating 6 - Okay. 204 out of 1008 reviews
Rating 4 - Poor. 136 out of 1008 reviews
Rating 2 - Terrible. 75 out of 1008 reviews

Reviews

10/10 Excellent

Corine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been going to Novotel for a while and each stay is amazing from the staff to the room to checking out it's my choice every time.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Don’t get the room service

Cold un cooked food is the room service option
Stayed 1 night in Aug 2025

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kaled El

Stayed 2 nights in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Poor parking and sauna out of order staff was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Looking tired - time for some renovations to justify the price
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

convenient location near to city centre, restaurants and attractions. Pool was warm and pleasant and very well maintained by dedicated staff member who took pride in his role. Nice cosy bar with books to read. Parking is limited but excellent options very close by.
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of town easy to access everything, hotel has all the amenities you expect for novotel, room was spacious and bed was comfortable. I would probably not recommend driving, it was difficult to drop off items as limited drop off bays out the front and car park was full. It was very busy due to school holidays and it was a bit chaotic in the lobby, lifts were slow, we were early and had a great breakfast but people were waiting in line for a table when we left. Overall still a good stay and we had buffet breakfast included in our room rate which made it very good value for money.
Stayed 1 night in Jul 2025

2/10 Terrible

Liena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible hotel

terrible hotel, never again, false advertisement, outdated, elevator does not work, parking full, paid for housekeeping, did not receive it, was told i will get refund, never received it, was charged instead $70 for unknown reason, never again, ruined my holiday
Stayed 3 nights in Apr 2025

6/10 Okay

Dexter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is ideal but place needs to upgrade its rooms. Room might be clean but it is already showing its age that value for money becomes questionable.
Stayed 2 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Zahra

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Novotel is in a great location with a light rail stop outside and 2 blocks walk to the shopping centre which has lots of food options.Unfortunately the hotel itself not great. Our room had broken fittings like door stop and towel rail, the furniture was very dated, and hot/cold taps were labelled the wrong way around... a safety issue. The tiny shower/bath was not great. The parking situation is out of control. For 800+ guests there's maybe 100 spots available and they are all taken by the early afternoon so with 2 young kids we had to scramble to drop off at the door with one parent while the other went to the overflow parking around 4 blocks away and walked back in Canberra winter weather, then went to get the car again in the morning to pick up again which wasted 30min each time. Roadworks and closures near the hotel meant driving around the block taking a lot longer and walking to parking a longer way around. The breakfast buffet has a sign telling you at peak times the wait in line for a table is 20min but we found it was around 30min when we stayed. In 4 days the options had not been changed or refreshed once, it was all exactly the same, and one coffee machine was out of service the entire time. The food kept running out and it was hard to find a staff member to help. Each time I asked for sugar and stirrers I was told they should be on the table but a quick look around and you could see no one had any. No pepper in the grinder. Overall would not recommend
Stayed 4 nights in Jul 2025

8/10 Good

Ana-Maria

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The pool is great for the kids after a long day exploring. However, the hotel is dated and they could do better with the quality of food in the restaurant - although very typical of hotel food. Further, the front of house staff really need to be better informed. They couldn’t tell you what bus to catch to Questacon or how to get to the zoo or where to hire bikes. Considering that family's stay here every holidays for these experiences FOH staff need to be confident in delivering this information.
Stayed 3 nights in Jul 2025

10/10 Excellent

Darren

Stayed 2 nights in Jul 2025

6/10 Okay

Dominic

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice place but way under-resourced for parking, staff, lifts and breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha, Wagga Wagga

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable with great pool, spa and sauna
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy Buffett experience

We had a good stay overall, but the breakfast experience during the busy morning period was disappointing due to a lack of supervision at the buffet. The rush wasn’t the issue — it was seeing children unattended around the food. We witnessed kids sniffing dishes, breathing over the buffet while reaching for items, and even putting food back from their plates. It felt unhygienic, and we ate very little out of concern for food safety. As parents of two young children, we would never let them approach a buffet alone. Most hotels have signage requiring children to be with an adult, so it was surprising this wasn’t in place here. A bit more oversight and clearer rules would go a long way in improving the breakfast experience for all guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Bob

Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities
First Saturday of holidays and they only had two staff on reception and not enough cleaners everyone had to wait hours for their room to be ready. Parking is very limited, I got the last one at 2:10pm, room was overpriced but I needed the convenience being close to an event and walking back alone. Room was clean and no smell appreciate that, tv had basic channels staff were lovely and helpful they just needed more of them rostered management made some easy $$ this weekend and took advantage of school holiday peaks.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

2/10 Terrible

Xiaojing

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful, don't stay in this hotel if you drive here. The parking system is a joke. The manager says that it is the way they make money. They can’t even maintain the room clean. Dirt everywhere. Dishwares of the restaurant are so dirty.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Esther

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Location was amazing... the setting of the room was different, it was spaces and very comfortable. Really really enjoy the unique chair in the room.. thank you :)
Stayed 1 night in Jun 2025

8/10 Good

Damien

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and facilities with super friendly staff. The room was quite bright even with the block out curtains closed.
Stayed 2 nights in Jun 2025