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AVA Resort All Oceanfront - All Inclusive

5.0 star property
VIP Access

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Photo gallery for AVA Resort All Oceanfront - All Inclusive

Free minibar, in-room safe, desk, blackout curtains
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Free minibar, in-room safe, desk, blackout curtains
Suite, Oceanfront | View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(24 reviews)
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Bedrooms

  • 123 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

Free minibar, in-room safe, desk, blackout curtains

F&F Sundeck Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Bedrooms

  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Free minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Penthouse)

  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 155 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Oceanfront (Gala)

  • 126 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Couples)

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Oceanfront King Accesible | Free minibar, in-room safe, desk, blackout curtains

Oceanfront King Accesible

  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 3 Bedrooms

  • 167 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 4 Bedrooms

  • 166 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Gala)

  • 86 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.2 out of 10
Wonderful
(42 reviews)
  • 43 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (Penthouse)

  • 168 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Room Deluxe with Sea View

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 4

Quadruple Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4

Double Suite Superior with Sea View

  • 46 sq m
  • Sleeps 2

Double Suite Superior with Sea View

  • 55 sq m
  • Sleeps 2

Family Suite -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Family Suite -5 guests- Superior with Sea View

  • 59 sq m
  • Sleeps 5

Double Suite Luxury With Sea View

  • 84 sq m
  • Sleeps 2

Family Suite -6 guests- Luxury with Sea View

  • 127 sq m
  • Sleeps 6

Quadruple Suite Luxury with Sea View

  • 124 sq m
  • Sleeps 4

Family Suite -6 guests- Luxury with Sea View

  • 124 sq m
  • Sleeps 6

Family Suite -8 guests- Luxury with Sea View

  • 167 sq m
  • Sleeps 8

Family Room -8 Guests- Luxury With Sea View

  • 167 sq m
  • Sleeps 12

Family Room -6 guests- Luxury with Sea View

  • 155 sq m
  • Sleeps 6

Family Suite -6 guests- Luxury with Sea View

  • 170 sq m
  • Sleeps 6

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About this property

AVA Resort All Oceanfront - All Inclusive

Luxury resort on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at AVA Resort All Oceanfront - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants. Change of towels is available on request
AVA Resort All Oceanfront - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at AVA Resort All Oceanfront - All Inclusive, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Drinking and dining options include 14 restaurants, 2 coffee shops/cafes, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park or swim in the 6 outdoor pools
  • Indulge with facials, body wraps or deep-tissue massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and kayaking
  • 8 minutes by car from Riviera Cancun Golf Resort and 12 minutes from Delfines Beach
Some rates at AVA Resort All Oceanfront - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of AVA Resort All Oceanfront - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury AVA Resort All Oceanfront - All Inclusive. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cancun resort.

Guests are served a free full breakfast daily from 7:00 AM to noon.
AVA Resort All Oceanfront - All Inclusive has 14 restaurants on site.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at AVA Resort All Oceanfront - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AVA Resort All Oceanfront - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-004237/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Reviews

AVA Resort All Oceanfront - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 694 reviews
Rating 8 - Good. 127 out of 694 reviews
Rating 6 - Okay. 78 out of 694 reviews
Rating 4 - Poor. 36 out of 694 reviews
Rating 2 - Terrible. 51 out of 694 reviews

Reviews

10/10 Excellent

Tiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Our room was beautiful l, clean and equipped with all necessities. Staff was very attentive, nice and professional. Great customer service in all dining areas and bars. Drinks were good and made with top shelf liquor. The property was safe as there were multiple security points prior to getting onto the property. Since I booked with Expedia I was assigned a personal assistant whom was very attentive and helpful throughout my stay. There were many dining areas and options as well as bars. I would definitely return and recommend. Perfect for a family vacation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing experience at AVA Cancun! The food was absolutely delicious with a wide variety of options, and every meal exceeded my expectations. The service was also excellent, Jonathan provided attentive and friendly service. A special thanks to Rodrigo, my personal assistant, who went above and beyond to make sure everything was perfect. He was incredibly helpful in arranging a late checkout for me since my flight wasn’t until 7pm, which made my last day so much more comfortable and stress-free. Overall, I couldn’t have asked for a better stay. Wonderful food, great service, and outstanding staff who truly care about their guests. Highly recommend AVA Cancun!
Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I’ve been to in a while. Clean, great food , great staff etc . Yes I would go back again
Stayed 2 nights in Aug 2025

10/10 Excellent

BHUPINDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Mexico 🇲🇽 what a hotel amazing
Stayed 6 nights in Aug 2025

8/10 Good

patricia

Stayed 5 nights in Aug 2025

10/10 Excellent

Parmida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the taste and quality of the foods wasn’t good, but the main restaurant which is only available for dinner was awesome
Stayed 4 nights in Aug 2025

10/10 Excellent

Marthe

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful, we had an amazing time. The only issue that arose was when it comes to booking the restaurant, they tried to say that they are fully book out. Which made no sense but my partner had to step in and that’s when a manager take care of that. Amazing staff, especially the entertainment staff by the pool. Thanks
Stayed 4 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Devika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our time at lava Cancun was great. We had some hiccups with the cleanliness of our room at the beginning but once we made mention of this, the public relations team swooped in and got it remedied immediately and were extremely accommodating. I can tell this was not the norm and totally appreciated their service. They also gave us two massages and a personal concierge to assist with dinner reservations or anything we needed. The staff’s customer service is 10/10. Everyone was always willing to help and that made the best impression. The food was okay , I really enjoyed chez moi and boa. Room service is amazing and came in clutch daily. The one negative that I wish I researched prior and came at another time was the seaweed. It is all over the Caribbean and this is the high season. It made the beach unapproachable and the smell was really bad. Outside of that, our family really enjoyed our stay. Special shout out to our concierge Samayra Gaona and the chefs at chez moi -Jesus canto and Angel Jimenez. They were fantastic!
Stayed 4 nights in Aug 2025

10/10 Excellent

Adil, Lake In The Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Nara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley Yanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing. All the videos and pictures did them justice. It’s just so much better in person. The food was amazing. The drinks were always coming. And the staff was very helpful. Always asking you at least three times a day if you need anything through call or text. The room was always cleaned every time we came back from anywhere. And there was always something to do there so you’ll never have a dull time. 10 out of 10 will definitely go again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lacy ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter for her 19th birthday they took cake and wine to our room it was so sweet. I live it there. The workers are amazing I will be going back n
Stayed 4 nights in Aug 2025

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Christine Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service at AVA. The beach was a disappointment however that is beyond AVA’s control.
Stayed 7 nights in Aug 2025

2/10 Terrible

Anthony, Gresham

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
For a new resort, the level of cleanliness was shocking. Our room had mold in the shower and the AC barely worked, making it uncomfortable. A portion of the resort seems abandoned, with unfinished ceilings and a strong mold odor in those areas. If you don’t have a reservation, you won’t get dinner—even though this wasn’t clearly communicated beforehand. All the meat dishes taste overwhelmingly like propane, as if drenched in it, making them nearly inedible. The buffet food was undercooked and cold, which raises serious safety concerns. The staff speaks very minimal English, so we constantly had to rely on Google Translate, which made even basic communication difficult. I’ve stayed at over 10 resorts in Cancun, and this was by far the worst. Overall rating: 1/10. Do yourself a favor and book elsewhere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laidelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay!
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place evening theaters, who shows were amazing food was amazing. Drinks was amazing. Top shelf liquor beds were comfortable rooms were nice and clean. The whole thing the building is very clean, lots of people serving on you. Good, very, very good service. We also enjoyed all the little Starbucks shops. Lots of snacks, frappuccinos, lattes, cappuccinos, anything you can think of if this was where it's got it. All the kids club was amazing. Lots of activities for them to do the activities in the big pool, kayaking, right? Paddleboarding, the floating.everything was amazing. Yeah.
Stayed 7 nights in Aug 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Our family just came back from Ava Resort the food was really good and the staff were friendly. The beach isn’t as beautiful as in the Hotel Zone, but the color is better than the beaches at resorts outside the hotel zone. The front part of the water looks like a typical beach color, but further back you can see a hint of mint, similar to the Hotel Zone, so the view isn’t bad at all. We were having a pleasant time there. Since there were quite a few negative reviews, I was a bit doubtful at first, but overall, I’m satisfied. The only downside is that the seaweed smell isn’t very pleasant. Other than that, we are happy with our stay. ✨none of my family has had any issues like food poisoning or stomach problems. Some negative Google reviews mentioned that the rooms weren’t cleaned on time, but in our case, housekeeping has come twice a day without fail. They even call from time to time to check if we need anything. Everyone here is so genuine and kind, which has made our trip really pleasant. At Chez Moi, our server Jesus was really nice, and our concierge Diego took such great care of us that we felt comfortable and happy throughout our stay.
Pool snack
Room service
Blue Hawaiian
Stayed 4 nights in Aug 2025

8/10 Good

Nora

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Araceli

Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony Jose

Stayed 3 nights in Aug 2025

2/10 Terrible

Saghav

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ver very inconvenient I have to call 6 times to get my room cleaned.
Stayed 2 nights in Aug 2025