Beach Palace - All Inclusive

VIP Access

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Where to?

Dates

July 2025

August 2025

5 restaurants, breakfast, lunch, dinner served; international cuisine

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

La Isla Shopping Mall
‪6 min walk‬
Cancun Interactive Aquarium
‪10 min walk‬
Cancun Convention Center
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, down duvets, free minibar

Superior Deluxe Lagoon View

41 sq m
Lagoon view
Sleeps 2
1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

99 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

Excellent

39.7 sq m
Lagoon view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

Exceptional

41 sq m
Ocean view
Sleeps 2
1 King Bed

Superior Family Deluxe - Kids & Teens Free

Wonderful

82 sq m
Lagoon view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

59 sq m
Ocean view
Sleeps 4
1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

Very good

41 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Family Suite -6 guests- Standard with Lake View

Lake view
Sleeps 6
2 Double Beds and 1 King Bed

Suite with Ocean View

Ocean view
Sleeps 4
2 Single Beds and 1 King Bed

Suite Junior with Sea View

Sea view
Sleeps 2
1 King Bed

Room Standard with Sea View

Sea view
Sleeps 4
2 Double Beds

Room Standard with Lake View

Lake view
Sleeps 4
2 Double Beds

Suite Presidential with Sea View

Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool
All-inclusive
Spa
Kids pool

for 1 room

includes taxes & fees

1 Aug - 2 Aug

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Catch some rays at the beach or spend the day relaxing at Beach Palace - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.

Beach Palace - All Inclusive offers 287 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Beach Palace - All Inclusive. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.

Free full breakfast served daily
Free WiFi
Free valet parking and self-parking
Enjoy international cuisine at Tequila, one of the property's 5 restaurants and 4 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Indulge with massages, facials or body scrubs at the spa
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the family-friendly amenities and the pool
Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes on foot from La Isla Shopping Mall
Airport shuttle service available for a fee

Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Beach Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

Guests are served a free full breakfast daily from 7 AM to 11:30 AM.

Tequila – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bocelli – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Wok / Agra – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Smokehouse – This restaurant specialises in Latin American cuisine and serves lunch and dinner. Open daily.

Tavola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Free full breakfast available daily 7 AM to 11:30 AM
2 poolside bars
4 bars/lounges
5 restaurants
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Bocelli
Smokehouse
Tavola
Tequila
Wok / Agra

Things to do

3 hot tubs
3 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Playground
Sauna
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra bed
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Facials
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Doorbell and phone notification
Handrails in stairways (100 centimetre high)
Lift (90 centimetre wide door)
Magnifying mirror
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
15 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Jetted bathtub
Towels provided

Entertainment

Smart TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (return)
Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Beach Palace - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This property requires a passport at check-in for travelers who are not citizens of Mexico.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Beach Palace

Beach Palace Cancun

Beach Palace Resort

Beach Palace Resort All Inclusive

Beach Palace Resort All Inclusive Cancun

Beach Palace Hotel Cancun

Beach Palace Resort All Inclusive All-inclusive property Cancun

Beach Palace Resort All Inclusive All-inclusive property

Beach Palace - All Inclusive Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Chun Yan

18 Apr 2025

Liked: Property conditions & facilities

The grand palace is better

Stayed 4 nights in Apr 2025

10/10 Excellent

HuiYan

17 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and safe place

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

17 Apr 2025

Stayed 5 nights in Apr 2025

8/10 Good

Nicholas

Travelled with group

16 Apr 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

This hotel is being shut down in September I believe to be remodeled. It’s old. I’d hold off on stay till the remodel. Staff was great. Food was alright but 5 out of 6 dinners took 90 mins to two hours out of the night so be ready. Also, cleaning services left our room door open. The hotel confirmed it was their staff that did it. They offered us $70 credit if we signed an NDA agreement. Yeah that’s not cool. Feel like they could have done better than that since they left all of our cash and passports open to anyone. Our room was also located in front of the elevators so many people had acess.

8/10 Good

Nicole

Travelled with family

16 Apr 2025

Liked: Staff & service

Stayed 3 nights in Apr 2025

8/10 Good

Nayely

Travelled with family

15 Apr 2025

Liked: Cleanliness, staff & service, amenities

The servers are really nice and friendly food is the best

Stayed 3 nights in Apr 2025

10/10 Excellent

Tammi

15 Apr 2025

Stayed 6 nights in Mar 2025

8/10 Good

Jonathan

Travelled with family and small children

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The upgrade didn’t happen

Stayed 5 nights in Apr 2025

10/10 Excellent

Armen

Travelled with family, Travelled with family and small children

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All amazing

Stayed 6 nights in Apr 2025

10/10 Excellent

Ahmed, Ottawa

Travelled with family

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a very good experience Two adults and two kids

Stayed 3 nights in Apr 2025

10/10 Excellent

Yang

Travelled with family, Travelled with family and small children

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.

10/10 Excellent

Sara Beth

Travelled with family

10 Apr 2025

Liked: Cleanliness, staff & service, amenities

The beach was fabulous!!! The food, service and cleanliness were top notch. The property needs some love. It is rundown but does not take away from the other pieces of it that were amazing!! Mono was our favorite. A taco restaurant would be a fantastic addition to the property. We will be coming back after renovations!!

Stayed 6 nights in Apr 2025

6/10 Okay

Monica

Travelled with family

8 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was old need updating, bugs in my room and limited dining options.

Stayed 4 nights in Apr 2025

10/10 Excellent

Candie

Travelled with family

7 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Amazing stay. This is coming from someone well traveled. Food is good

Stayed 4 nights in Apr 2025

10/10 Excellent

Hemavathy

Travelled with family

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for Vacation

Stayed 4 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

5 Apr 2025

Liked: Cleanliness, staff & service, amenities

Very family friendly, their app is easy to use and kiddos loved the room service.

Stayed 4 nights in Mar 2025

8/10 Good

Yahia

Travelled with family, Travelled with family and small children

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just had the most amazing first family vacation at Beach Palace Cancun, and we can’t thank the staff enough for their incredible hospitality! Our room was always spotless, thanks to the wonderful housekeeping team. The Coffee & Sweet House quickly became our favorite spot—our kids absolutely loved it! The international buffet was decent, but the Italian and Asian restaurants were truly outstanding. A special shoutout to the beach bar—the atmosphere was fantastic, and the staff was so welcoming. And we can’t forget Joshuan, our incredible waiter at the pool—thank you for everything, my friend! You made our experience even more special. The kids’ playroom was a huge hit, and the staff there was so friendly and engaging. Every detail of our stay was carefully taken care of, and it made our first trip to Cancun absolutely unforgettable. The only thing we hated about the place was the 90 minutes presentation at Moon palace grand and the rude staff there that were so rude and insisted on us buying the membership which we didn't want. We were on family vacation not buying stupid memberships!!!! This was the only bad experience we had. Thank you, Beach Palace Cancun team! We can’t wait to come back!

6/10 Okay

Stacy

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service

The view from our room was amazing. We loved the semi-heated pools. Where the resort falls short is the constant harassment by the sales staff to buy a “membership” which appears to a contract for a time share, the buffet is very small and the food was typically cold, the lack of service when calling for house keeping, fridge replenishment and luggage pick up. Beer at the bars and restaurants is only draft; the fridges have cans but we called for a fridge re-stock and no one ever came. When I say the salespeople are pushy, I mean it. There are about 6 to 8 sales people in the lobby area and we were solicited 6 times in 4 days. We were told the resort is being renovated and it’s definitely due. It’s very run down and the elevators did not meet the necessary requirements for the number of floors and rooms. Expect to wait at least 5 minutes or more for an elevator that is noisy, bumpy and kind of scary.

Stayed 4 nights in Mar 2025

6/10 Okay

Samer, Livonia

Travelled with family

2 Apr 2025

Disliked: Amenities

The beach was amazing. It is one of the best beaches I have been on. That was the highlight of this place.

Stayed 5 nights in Mar 2025

10/10 Excellent

Tara

Travelled with family

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service, friendly staff, excellent food!

Stayed 4 nights in Mar 2025

6/10 Okay

Tracy

Travelled with family

31 Mar 2025

Liked: Staff & service

As soon as you check in they try to upsell you. The staff was great and accommodating. We were unable to easily get reservations for the sit down dining options.

Stayed 3 nights in Mar 2025

8/10 Good

Rachel Renee

Travelled with family

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property overall was great. Wish it had more kids activities. Food and drinks were great. Staff was very kind and attentive. Overall would recommend.

Stayed 6 nights in Mar 2025

8/10 Good

Sokol

30 Mar 2025

Stayed 6 nights in Mar 2025

10/10 Excellent

Ashley

30 Mar 2025

Stayed 3 nights in Jun 2024

10/10 Excellent

Ling

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Stayed 4 nights in Mar 2025

Beach Palace - All Inclusive

Choose dates to view prices

Photo gallery for Beach Palace - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Deluxe Lagoon View

Superior Deluxe Lagoon View

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

View all photos for Family Suite -6 guests- Standard with Lake View

Family Suite -6 guests- Standard with Lake View

Suite with Ocean View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Room Standard with Sea View

Room Standard with Sea View

View all photos for Room Standard with Lake View

Room Standard with Lake View

View all photos for Suite Presidential with Sea View

Suite Presidential with Sea View

Similar properties

Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive

About this property

Beach Palace - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Beach Palace - All Inclusive Reviews

Reviews

Excellent