An outdoor pool, express check-in and express check-out are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues and a picnic area. Each apartment features a kitchenette with a stovetop, along with a ceiling fan and a safe. Additional amenities include free WiFi, a shower and an iron/ironing board. Limited housekeeping is available.
Casa Velero Puerto Morelos offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and an iron/ironing board. Accommodation at this 3-star apartment has kitchenettes with stovetops and kitchenware and utensils.
Bathrooms include baths or showers. This Puerto Morelos apartment provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on weekdays only.
Recreational amenities at the apartment include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Casa Velero Puerto Morelos, you're just a quick walk from Puerto Morelos Town Square. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable apartment building has 12 apartments. Each apartment offers free WiFi and a kitchenette.
Each apartment offers a kitchenette, a stovetop and a safe
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Services include luggage storage
Steps from Puerto Morelos Town Square and 6 minutes by car from Puerto Morelos Beach
Casa Velero Puerto Morelos offers its guests an outdoor pool, barbecue grills, and a picnic area. Public spaces have free WiFi. Casa Velero Puerto Morelos also features express check-in and express check-out. Limited free parking is available on a first-come, first-served basis.
This 3-star Puerto Morelos apartment is smoke free.
Property amenities
Beach
White sand beach nearby
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Onsite parking includes off-street options
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Hob
Toaster
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Shower
Toilet paper
Towels provided
Living spaces
Window screens
Outdoor areas
Barbecue grill
Picnic area
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Blackout drapes
Housekeeping on weekdays only
Iron/ironing board
Limited-hour front desk
Luggage storage
Safe
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
12 units
Access via exterior corridors
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 70.39 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 7:00 AM to 9:00 PM
Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Casa Velero
Casa Velero by Elevate Rooms
Casa Velero Puerto Morelos Apartment
Casa Velero Puerto Morelos Puerto Morelos
Casa Velero Puerto Morelos Apartment Puerto Morelos
Casa Velero Puerto Morelos Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 20 out of 44 reviews
10 - Excellent
20
Rating 8 - Good. 10 out of 44 reviews
8 - Good
10
Rating 6 - Okay. 9 out of 44 reviews
6 - Okay
9
Rating 4 - Poor. 0 out of 44 reviews
4 - Poor
0
Rating 2 - Terrible. 5 out of 44 reviews
2 - Terrible
5
8.2/10
Cleanliness
8.0/10
Amenities
7.6/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Marc
22 Feb 2026
Liked: Cleanliness, amenities
Fully equipped room one block from the beach. No front desk to speak of but clean and basic.
Marc
Stayed 1 night in Feb 2026
Verified
6/10 Okay
Christine
8 Jan 2026
Liked: Communication
We adored Puerto Morellos. Fabulous beach and lots of great beach restaurants. Quiet town with lots of restaurants and live music. The property was cute and the staff very responsive and nice. Our only complaint was the sewer system which was emitting odour in our suite by the end of our stay.
Christine
Stayed 10 nights in Dec 2025
Verified
10/10 Excellent
Dominic
10 Sept 2025
Liked: Cleanliness, room comfort, communication
Great sunrises! Comfortable and safe.
Dominic
Stayed 2 nights in Aug 2025
Verified
6/10 Okay
james
30 Jan 2026
Room was fine. Hot water sporadic and water pressure low.
james
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Kris
28 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The price was great for the location, having a kitchenette and a rooftop patio. I'll definitely stay here again!
Kris
Stayed 3 nights in Apr 2023
Verified
8/10 Good
NANCY
2 Mar 2023
Liked: Cleanliness, room comfort, communication
Great place
Very convenient to the beach and in the middle of town. the hotel has great deck decks with hammocks and a pool.
The town was more expensive than we expected, but it is mostly a tourist town so that's to be expected. We'll definitely come back if we can.
NANCY
Stayed 2 nights in Feb 2023
Verified
10/10 Excellent
Alejandro
18 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice for the rate o paid.
1 block from the beach
Alejandro
Stayed 1 night in Sep 2022
Verified
10/10 Excellent
Kathleen
30 Nov 2023
Liked: Cleanliness, room comfort, communication
Just fine!
Very pleasant. Hosts were lovely and attentive.
I will return
Kathleen
Stayed 2 nights in Nov 2023
Verified
6/10 Okay
Annette
21 Feb 2024
Great location. Our room (#11) was smaller than it appeared in photos. Kitchenette very small and nothing provided except dish detergent. Hammocks were excellent addition but building could use some love. Not good value for money, we left early and found nicer cheaper places on the beach side.
Annette
Stayed 17 nights in Feb 2024
Verified
6/10 Okay
Charles
18 Nov 2023
Disliked: Cleanliness
The location couldn't really be better, as it was 2 minutes to the beach, restos and amenities. The two woman who were "managing" the place were very pleasant and helpful. The furnishings are comfortable and the beds adequate. However, the whole unit needs a good cleaning, dusting and maybe a little paint. As well, it would be a good idea to invest in some new pots, pans and utentsils. Considering the price, I'd say we got a good deal.
Charles
Stayed 1 night in Nov 2023
Verified
8/10 Good
Marie
22 Mar 2020
Liked: Cleanliness, amenities
We loved the manager, Patricia. She is wonderful and very eager to be helpful. We enjoyed the proximity to the beach, restaurants and town square. The turtles were fun to watch.
The one thing that was a nuisance was the need for a key to get in and to get out. There could have been a better locking system.
Unfortunately the construction next door was very loud all day long! We hope that is finished when we return!
Marie
Stayed 2 nights in Mar 2020
Verified
2/10 Terrible
Myriam
7 Mar 2025
Disliked: Amenities, property conditions & facilities, communication
Not sure how Expedia can advertise a property like this one! It’s outdated and dirty; there is not value for money. There is no registration of guests, no cleaning of rooms and I had to chase the only employee for clean towels. I expect Expedia will reimburse me for the nights I had to stay at a different hotel. Very disappointed!
Myriam
Stayed 2 nights in Mar 2025
Verified
6/10 Okay
Stanton D
26 Dec 2022
Disliked: Cleanliness
Great location. Close to everything. Very basic accommodation. Kitchen is hardly worth it and was not clean. No hot water except in the shower. No toiletries just hand soap. Bed was broken we fixed ourselves. Posted rate was not what was charged. Costs 200 nightNsoap for dishes ehich were not clean..
Stanton D
Stayed 2 nights in Dec 2022
Verified
6/10 Okay
Belinda
27 Oct 2025
Disliked: Cleanliness
This is a mixed review.
The things I liked were -
Close to the pier, beach & square & very walkable distance to cafes & restaurants.
The things that I’m indifferent about but are still good to know -
This is an older building with basic accommodation. It’s like a hostel style accommodation in the sense that there are no amenities apart from hand soap & toilet paper & there are no daily room services, which is totally fine. All rooms are private though with a private bathroom & kitchenette with refrigerator. I stayed 6 nights & I would have expected a change of the bins & towels around night 3, but I also didn’t ask for them to be changed so not entirely the fault of the hosts.
Things that could be improved -
Cleanliness -
The floors had clearly not been cleaned well, if at all, as there was grit on the floor as well as hair that was definitely not from me (I have extremely short hair & there were many long hairs on the floor & in the bathroom drain).
The kitchenette could use a good wipe over (cupboard doors & microwave) & there was no dishwashing liquid or to wash up or kitchen towel to dry up.
The shower curtain could definitely do with replacing as it had mould stains on it & while the bed was comfy enough, the sheets were pretty thin & there was no mattress protection under the sheet.
All of these things are an easy fix with a little more effort. I don’t mind that a place is older or basic, as long as it’s clean.
Belinda
Stayed 6 nights in Oct 2025
Verified
2/10 Terrible
Violeta Adlai
8 Aug 2024
Disliked: Amenities, property conditions & facilities, communication
Cama muy incomoda, mucho calor en la habitacion, tuvimos incomodo descanso
Violeta Adlai
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Karla
30 Jan 2024
Liked: Cleanliness, communication
Todo bien
Karla
Stayed 1 night in Jan 2024
Verified
10/10 Excellent
Vick
7 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Vick
Stayed 1 night in Apr 2023
Verified
10/10 Excellent
Patricia
28 Aug 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is close to beach and town square. Easy to walk. Staff are friendly. Room has kitchen and full size fridge. Place is in bad condition and needs renovations. Next to nightclub so its very loud at night. Beds were rock hard and small. Seemed like there were extra fees and taxes.
Loved the all new, modern room. The property gives opportunity to meet other travelers and they were all kind and helpful. When they ask what time you are arriving it’s because no one is there at times. We were unable to checkin or out and the guests watched our things while we went to an appointment returning hours later to find a lady that gave us a key to the room. No one was at the location when we left at ckout time. I was charged more than the quoted amount by Orbitz of 7.00 but no one to ask! The place is nice and would stay again but converse before arrival!!!
Brenda
Stayed 1 night in Feb 2022
Verified
8/10 Good
Candee
24 Feb 2022
Liked: Cleanliness, property conditions & facilities, communication
An authentic Mexican stay. Most everything you need and in a great location close to town. The music from the neighboring bar was done around 10/11 each night and didn’t bother us. Lucy was amazing but does not speak english. Other residents smoked and if wafted into our room which wasn’t pleasant. We would stay here again.
Candee
Stayed 7 nights in Feb 2022
Verified
10/10 Excellent
Alexandra
17 Feb 2022
Liked: Cleanliness, property conditions & facilities, communication
Calm, quiet, and good energy.
Lucy doesnt speak english but she is able to help with anything.
I liked being here.
Alexandra
Stayed 3 nights in Feb 2022
Verified
2/10 Terrible
vicky
7 Feb 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property was one block from the beach
The cleaning lady was a great woman and very helpful
There were bugs in the room. Lot and lots of ants everywhere
The pool was the size of a hot tub
Run down place and when using the visa machine billed me over a $100 to use it
I would never stay here
Big mistake that I did
vicky
Stayed 7 nights in Jan 2022
Verified
6/10 Okay
Julie
5 Jan 2022
Liked: Cleanliness, communication
Disliked: Room comfort
Nice place!
Very friendly and accommodating staff and the room was clean. The bed was not comfortable and there was quite a bit of noise at night which stopped about midnight.
The location is excellent.