Crown Paradise Club Cancun All Inclusive

3.5 star property

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3 outdoor pools, pool loungers
Waterslide
6 restaurants, breakfast, lunch, dinner served; barbecue
Honeymoon Room | Free minibar, in-room safe, blackout curtains, iron/ironing board
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Room Standard with Sea View

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 5

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Family Suite Paradise

7.4 out of 10
Good
(25 reviews)
  • Garden view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(103 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(305 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(117 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4

Room Standard with Sea View

  • 38 sq m
  • Sleeps 2

Family Room -5 guests- Standard with Garden View

  • 41 sq m
  • Sleeps 5

Family Room -7 guests- Standard

  • 76 sq m
  • Sleeps 7

Family Room -5 guests- Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5

Similar properties

About this property

Crown Paradise Club Cancun All Inclusive

Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to massages, manicures and pedicures or facials at Spa Acqua Di Mare
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

Wayne's Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
La Palapa – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Roosters – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.97 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1186 out of 3465 reviews
Rating 8 - Good. 825 out of 3465 reviews
Rating 6 - Okay. 679 out of 3465 reviews
Rating 4 - Poor. 365 out of 3465 reviews
Rating 2 - Terrible. 410 out of 3465 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 6 nights in Oct 2025

8/10 Good

Khushali Bimalbhai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is good contrary to the reviews. The staff is very helpful. Oscar is very good at his job ; ask for him at the check-in. The bar staff was very nice and polite, they’d go above and beyond to accommodate your request - Luis and Melchor at the Lobby bar. We stayed for a week and some reviews said that the food is always the same at the buffet but we were greeted with different themes each night - Continental, Mexican, international, Taco night etc. Shoutout to Hector, Leon and David at the buffet and the adult lounge at the top floor. My partner loved the Fisherman’s Wharf restaurant. The Italian restaurant (La Piazza) also has a good vibe but do not order the tiramisu ; it’s not the same as in North America. The housekeeping staff is also amazing. Whenever we left the room, we came back to a nice made up bed and towels refilled in the bathroom. We got a room with the Jacuzzi and it was amazing. Also note that the water in the Jacuzzi takes sometime to fill up. Please note that the staff is not very good at English but they’re trying their best. Also, if you’re travelling here, please bring your own toiletries because they only provide a soap and shampoo. There is no conditioner. Better to travel with your own. Overall a decent place to stay. Would definitely recommend.
Stayed 7 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good over all. A little wall damage and it was an ada unit so it was bars in the bathroom. Overall good unit and great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Iaroslav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time with family at this resort. It is outdated a bit but the staff go above and beyond in making sure everything is absolutely spotless! The pools were awesome. There were plenty of lounge chairs by the pool and on the beach. The restaurants were great! The buffet had a lot of options for every meal, our fav was the smoothie station at breakfast! Kids really enjoyed the water slides and their kids paradise center was fantastic. The beach was the winner though! There was absolutely no seaweed and the water was super warm and calm. It was a great trip!
Stayed 7 nights in Nov 2025

6/10 Okay

Jose J Estevez

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Beach and pool are very clean, staff very nice , Nieve and lidio are very serviceable. The hotel in general needs some maintenance especially in the room.
Stayed 5 nights in Nov 2025

8/10 Good

Kiani

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeanette

Stayed 6 nights in Oct 2025

6/10 Okay

Abdul-rahman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room Condition was perfect. Everything is good except that the facility doesn't maintain their entertainment equipments like billiards and foosball tables which are broken and not in good condition. That's why I won't give 5 stars.
Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Stayed 7 nights in Nov 2025

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty and had cockroach. The floor was dirty. Felt like i was staying at a motel. Staff was slow and rude. When i ordered room service the staff whom i spoke to said he was going to charge me double for rooms service because i was ordering too much when i had 4 people total in my room.
Stayed 5 nights in Nov 2025

6/10 Okay

Venisha

Travelled with group
Liked: Cleanliness, amenities
The pools was freezing no heated pool. I left my sun glasses and went back like half hour after check out and housekeeping said they didnt see my glasses. Had to call security to get my medication and glasses back
Bar area
At the pool
When we arrived checking in
Man made this down at the beach
Stayed 3 nights in Nov 2025

4/10 Poor

Mahir

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Resort was run down and the service was terrible. It felt as if at every opportunity for service the staff was trained to say no. No to reservation, no to towels, no to amenity use, no to lattes, no to changing the language on a movie to English… The resort amenities are decent and the beach is good, but the service takes away from everything. While the resort is ok, I will not return because of that reason. I do not recommend it.
Stayed 8 nights in Nov 2025

6/10 Okay

Pallav

Travelled with family
Disliked: Staff & service
Stayed 5 nights in Nov 2025

2/10 Terrible

MIRZA

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean and Ms Morales the lady who clean the room did a very good job . My disappointment started at the check in I have been to Cancun several times and I was in love with the welcoming at the hotel this time was a total disaster waited for over an hour standing with my family for the front desk person to call us finally we were called by Gerardo who was rude and not friendly at all I had reserved 2 rooms same reservation but I had one of the rooms in my nephews name he suggested that we went to a different windows because otherwise it was going to take to long for him to complete the check in . I did not accept his suggestion and I guess he was not happy with that and took his time almost another hour for this process. The restaurant workers at La Palapa made the experience different more friendly and supportive . The Mexican restaurant Los Gallos what a bummer reservation was at 6:45 we sat on our table and waited until 8:30 for the food to be served.
Stayed 4 nights in Nov 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this resort for a family reunion. There was 19 of total. This resort was not equipped to handle any volume of people. There was only 1 buffet that served breakfast and lunch and there was a wait every time to just get it. The staff would make a fuss to seat us every time and were not friendly at all. The food was a 2/10 at best. Not much variety and they would serve left overs from breakfast for lunch. You had to book the a la carts for dinner every morning from 8-10am and it was a race to get a booking and most times the restaurants had blackouts and would be closed. Even when we booked the a la cart, our family would not be seated together and the staff were annoyed that we had a large party. The food wasn’t great for a la cart and the plates and silverware were not very clean. They always had a smell of eggs. The rooms were disgusting and outdated and not what the pictures show. We had 5 rooms booked and ALL of them had stains on the chairs, beds, the showers and tubs were stained, there AC vents were covered in dust and lint. They would remake our beds using the same sheets and not provide fresh sheets especially if they were dirty. The zip line and wall climbing was only open from 2-5pm everyday and most days the staff were late and annoyed when they saw a line up of kids waiting. 2 days we were waiting over an hour for a staff member to come. There was always a wait at the snack bar to get fries. Pool towels had a smell. Overall would not come again.
Poor facility everywhere you looked.
This was the tub and shower after it was supposedly cleaned.
Stains on the chairs. We had 5 rooms and all the rooms had dirty chairs as such.
Thermostat broken and we were told not to adjust the temperature.
Stayed 8 nights in Nov 2025

6/10 Okay

Rocky

Average resort for families of more than 4. Affordable. Food is not the greatest but ok.
Stayed 5 nights in Nov 2025

6/10 Okay

Jeffrey

Travelled with family
Disliked: Property conditions & facilities
Staff were courteous, but the facility is run down and needs some maintenance. Waterslides were not working, several restaurants were closed. Games room activities were broken.
Stayed 7 nights in Nov 2025

6/10 Okay

Maha

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Nov 2025

6/10 Okay

Teresa

Stayed 4 nights in Nov 2025

4/10 Poor

HYUKJOON

Travelled with family and small children
Disliked: Cleanliness, amenities
Beach is good & room is ok. But Food quaility is poor and long line up, cockroaches in the room. Poor wifi connectivity.
Stayed 8 nights in Nov 2025

8/10 Good

ARIADNA I

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay; however I wish they would keep up with updates in the rooms, they are outdated. Other than that staff was very friendly and always trying to help out on anything we needed.
Stayed 9 nights in Oct 2025

8/10 Good

Julissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The hotel had a kids club although our kids did not use it very much since they have a little bit of separation anxiety. Although I would not leave my kids there, the swim area was big and I only saw two workers, which is not enough in my option. There were several blind spots in the water. Although water was knee high. Nevertheless, my kids liked it when we took them. We just stayed with them the whole time. They do bring them small snacks for them as well. There is also an area for babies 1.5yo-3. You can leave them for about 1-2 hrs. Hours are a bit weird. Food was good. I found something that I liked each night. Reservations for the ala carte restaurants were a little hard to get. Similar to other reviews, wait staff seem to wait better on tables that had white or non Latino. This caused us to wait for our drinks for a bit and to get napkins etc, although we would tip every meal. Overall I would stay again. For what you pay I think you get your moneys worth.
Stayed 5 nights in Nov 2025

10/10 Excellent

Danielle

Spotless
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria Isabel

Bad service, staff with very poor cultural
Stayed 7 nights in Nov 2025

8/10 Good

Ida

The place is
Stayed 5 nights in Jul 2025