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Cyan Cancun Resort & Spa

3.5 star property

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Photo gallery for Cyan Cancun Resort & Spa

Poolside bar
Property video
Restaurant
Private beach, white sand, sun-loungers, beach umbrellas
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Place, La Isla Shopping Mall
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

8.0 out of 10
Very good
(83 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(48 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Sea View

8.0 out of 10
Very good
(31 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

7.6 out of 10
Good
(74 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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3.7 out of 5, Good, 1,012 reviews
The price is €55
includes taxes & fees
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About this property

Cyan Cancun Resort & Spa

When you stay at this beach hotel, you can enjoy umbrellas, sunloungers and free beach club on site.
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Cyan Cancun Resort & Spa 's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a private beach
  • Guests have great things to say about the pool and the beach
  • 8 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

Cyan Cancun Resort & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cyan Cancun Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 862 out of 2084 reviews
Rating 8 - Good. 464 out of 2084 reviews
Rating 6 - Okay. 334 out of 2084 reviews
Rating 4 - Poor. 174 out of 2084 reviews
Rating 2 - Terrible. 250 out of 2084 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jerald

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, beach and pool area is awesome
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Sivilee

Liked: Cleanliness, staff & service
Disliked: Amenities
A most definitely spot for a budget trip
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness
Loved the pool and the swim up bar
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, amenities, property conditions & facilities
staff was really nice and everything looked so beautiful and not far from airport
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sophearith

Liked: Cleanliness, property conditions & facilities
Great place to stay nice view and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marybeth

Liked: Cleanliness, amenities
Staff was friendly and hospitable.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lea

Clean room, nice view, staff are friendly,
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

John G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was excellent, as well as the beach area. The hotel itself is a bit old and run down but thwey tried to make it nice.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Th staff was very welcoming. The resort was very clean and organized. We had a wonderful stay and will be back.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cheryl

Good location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Masuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Great experience. Clean room, good pool, good food
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, hot water shower, beautiful view of pool and ocean, good amenities on site.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wendy Kuen

Liked: Cleanliness, amenities, property conditions & facilities
Love the location! Across the street is a oxxo, there’s a pool, and a beach!!
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is the only thing nice about this place but am sure there is more options for that
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The staff are always helpful and kind
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
Great place, friendly staff, intermittent hot water in shower but would stay again!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff and the facility was well Kept and beautiful
Stayed 4 nights in Jan 2026
Verified

8/10 Good

JONATHON

Liked: Cleanliness
Good room good staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Everything was clean. The pool and beach were wonderful.
Stayed 13 nights in Feb 2026
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the same every morning, great amenities, but not close to anything within walking distance.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

anahi

Liked: Cleanliness
Excelente
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Thazin

Liked: Amenities, property conditions & facilities
It will be better if hotel provide Buffet Breakfast
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Loveena

Liked: Cleanliness, amenities, property conditions & facilities
Location, pool, beach were great. Bar, happy hours, reception staff were excellent. Service in restaurants really slow in bringing out food through waiters were good.
Stayed 2 nights in Feb 2026