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Cyan Cancun Resort & Spa

3.5 star property

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Photo gallery for Cyan Cancun Resort & Spa

A resort pool with a beach view, a covered seating area, and a building with multiple balconies.
Property video
A dining table with a bowl of soup, a glass of green drink, and a cup of coffee. The table is set for two, with a view of the beach and ocean through large windows.
A bar area with a variety of liquor bottles, a coffee machine, and neatly arranged glasses.
An outdoor dining area with tables and chairs, overlooking a pool and the ocean.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(86 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(50 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

7.6 out of 10
Good
(35 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

A modern hotel room with a bed, a sofa, a glass table with water bottles, a TV, and a view of the sea.

Studio Suite

7.6 out of 10
Good
(78 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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The price is €155
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About this property

Cyan Cancun Resort & Spa

When you stay at this beach hotel, you can enjoy umbrellas, sunloungers and free beach club on site.
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Cyan Cancun Resort & Spa 's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a private beach
  • Guests have great things to say about the clean guestrooms and the pool
  • 8 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

Cyan Cancun Resort & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cyan Cancun Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 901 out of 2186 reviews
Rating 8 - Good. 472 out of 2186 reviews
Rating 6 - Okay. 359 out of 2186 reviews
Rating 4 - Poor. 189 out of 2186 reviews
Rating 2 - Terrible. 265 out of 2186 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Easy access to amenities, friendly staff, restaurants nearby.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, friendly staff and personally I enjoy that they sell tours right there at the hotel and flexible in their tour prices.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Naudea Seleste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & staff was attentive and enjoyed my stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and beautiful pools and access to beach !!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Martinique Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, room overlooked beach
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay at. I enjoyed my time here and walking to downtown. Breakfast was always delicious and the beach access was just steps away. High recommend
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Right on the beach front.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Kazi Sabbir Ibna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us very nice. I loved the view from my room, cleanliness and tge support from staffs
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sivilee

Liked: Cleanliness, staff & service
Disliked: Amenities
A most definitely spot for a budget trip
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Merin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was great. Good breakfast. Amazing beach view.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness
Loved the pool and the swim up bar
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities
The view was amazing and the staff exceptionally attentive! Beautiful pool and beach. Comfy bed. Happy hour and lobby pizza were great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniyal

Liked: Cleanliness
Great service
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Good location, good food, good service. Suggestions: - evening buffet - room service
Stayed 11 nights in Mar 2026
Verified

8/10 Good

Lianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and comfortable beds. Complimentary breakfast is authentic and delicious! Would have loved a hotter shower
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, amenities, property conditions & facilities
staff was really nice and everything looked so beautiful and not far from airport
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Valeriia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room, stunning sunrise and a pool
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alma Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet place
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our bedroom with rhe hot tub
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Blanca Veronica

Liked: Cleanliness, staff & service
The hotel is nice and clean but very old
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Eric David

Liked: Cleanliness, staff & service
Nice pool beautiful view, cool swim up bar at the pool. I’d say the place needs some renovations though
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kendall Yvon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified

8/10 Good

myra II

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome view,
Stayed 5 nights in Mar 2026