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Cyan Cancun Resort & Spa

3.5 star property

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Superior Suite, Balcony, Sea View | Terrace/patio
Massages on the beach
Restaurant
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(61 reviews)
  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(35 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

8.2 out of 10
Very good
(20 reviews)
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(45 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course
When you stay at this beach hotel, you can enjoy umbrellas, sunloungers and free beach club on site.
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Cyan Cancun Resort & Spa 's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a private beach
  • Guests have great things to say about the pool and the helpful staff
  • 8 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 1-minute drive from Iberostar Cancun Golf Course
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

Cyan Cancun Resort & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 672 out of 1602 reviews
Rating 8 - Good. 387 out of 1602 reviews
Rating 6 - Okay. 231 out of 1602 reviews
Rating 4 - Poor. 142 out of 1602 reviews
Rating 2 - Terrible. 170 out of 1602 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Liliana

Travelled with family
Disliked: Property conditions & facilities
Moho en mi habitacion
Stayed 3 nights in Jul 2025

10/10 Excellent

Inalva Nazareth

Liked: Cleanliness, staff & service
The staff was super nice Sergio is Amazing . The lady that clean the room is nice the staff in the poll are very friendly
Stayed 14 nights in Jul 2025

6/10 Okay

Ronny

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was just ok. Pictures on listing must have been when it was brand new.
Stayed 4 nights in Jul 2025

8/10 Good

Roberto, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and helpful but they have to use receptionists that can at least speak English rather than those that can’t speak at all to ease the communication Artemio,Brenda and Tourismo were amazing 🙏❤️ Great team
Stayed 2 nights in Jul 2025

6/10 Okay

Alexus

Liked: Cleanliness
Disliked: Amenities
Food was ok to good!l. If you want adventure tours or to do activities DO NOT BOOK IN THIS HOTEL!!! DO NOT BOOK TOUR /
Stayed 5 nights in Jul 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing views , clean pools ,
Stayed 1 night in Jul 2025

8/10 Good

Albi

Travelled with group
Liked: Cleanliness
The pool and its view are great. The staff team was so well behaved and the services were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandesh

Stayed 1 night in Jul 2025

10/10 Excellent

Sandesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 1 night in Jul 2025

10/10 Excellent

vikram

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan Manuel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
Stayed 4 nights in Jul 2025

8/10 Good

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2025

10/10 Excellent

Freddy

Stayed 1 night in Jun 2025

10/10 Excellent

Roel Vela

Liked: Cleanliness, staff & service, property conditions & facilities
Hello my frequent travelers friends hope my review can help you choose easier your stays .This was the first time i have used a hotel in cancun with out all included .I really loved it Our stay was amazing my self and my parner Aracely had an amazing stay great service fron the 3 bartender Miguel
Stayed 3 nights in Jul 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel experience

Wonderful experience.good location on the beach friendly service
Stayed 6 nights in Jun 2025

10/10 Excellent

Ubaldo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice front swiming pool
Stayed 3 nights in Jun 2025

6/10 Okay

Yahir Alejandro Rojas

Travelled with partner
Disliked: Staff & service
Na
Stayed 5 nights in Jun 2025

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was very sloppily painted, the door leaked to the outside, the bathroom. Plumbing made weird sounds every seven minutes, and it was overall not pleasing to the eyes. The seaweed was nasty. It made the water look really dirty.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jyothi, Foster City

Liked: Cleanliness, amenities, property conditions & facilities
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
Stayed 3 nights in Jun 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was huge and beautiful with the view to the beach.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sahl

Stayed 1 night in Jun 2025

8/10 Good

Noureddine

Liked: Cleanliness, staff & service, amenities
I stayed at this beautiful hotel located in a wonderful area. The staff were extremely friendly, and the service was excellent. However, there are a few things that need improvement. The elevator floor was not appropriate as it appeared worn out and needs to be replaced. Additionally, the air conditioning system worked automatically without allowing us to control it, which sometimes caused the room to feel excessively cold. Overall, the stay was comfortable, and I would love to return.
Stayed 7 nights in Jun 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice swimming pool
Stayed 3 nights in Jun 2025