Excellence Riviera Cancun - Adults Only All Inclusive

VIP Access

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Where to?

Dates

November 2025

December 2025

12 restaurants, breakfast, lunch, dinner served; international cuisine

Private beach, scuba diving, beach volleyball, beach bar

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Place, Puerto Morelos Beach
‪8 min walk‬
Place, Ojo de Agua Beach
‪8 min drive‬
Place, Puerto Morelos Town Square
‪10 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪30 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Very good

62 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

Exceptional

98 sq m
1 bedroom
Resort view
Sleeps 2
1 King Bed

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Junior Suite Pool View

Exceptional

62 sq m
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

Exceptional

62 sq m
Sleeps 2
1 King Bed

Free Upgrade To Junior Suite Ocean View

1 bedroom
Ocean view
Sleeps 2
1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

1 bedroom
Sleeps 2
1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

Exceptional

62 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

Exceptional

62 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

Wonderful

62 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Suite Ocean Front

Exceptional

62 sq m
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

Excellent

62 sq m
Ocean view
Sleeps 2
1 King Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

Pool
Hot tub
Breakfast included
All-inclusive

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only property with 12 restaurants and 6 outdoor pools

Catch some rays on Excellence Riviera Cancun - Adults Only All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.

Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Our customers tell us they can't get enough of Excellence Riviera Cancun - Adults Only All Inclusive's great beach location. During your stay, you're just a quick walk from Puerto Morelos Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 6 outdoor pools.

Free WiFi
Free self-parking
Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants and 12 bars/lounges
Take a swim in the 6 outdoor pools or soak in the hot tub
Treat yourself to hydrotherapy, facials or body wraps at MIILE SPA
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a private beach, a 24-hour gym and a steam room
Guests have great things to say about the clean guestrooms and the pool
Just a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square
Airport shuttle service available for a fee

Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.

Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Spice – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Chez Isabelle – This restaurant specialises in French cuisine and only serves dinner. Open daily.

Basmati – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkelling

Land activities

Cycling

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site

Food and drink

12 bars/lounges
12 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fishing
Fitness classes
Full-service spa
Hot tub
Kayaking
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (100 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (110 centimetre high)

4 floors
9 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic drinking straws
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

No shows require payment in full, including taxes and service fee.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and children 18 years old and younger aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

Crystal, Somerville

2 Aug 2025

Liked: Staff & service

The beach, the smell terrible, the food just ok-property is dated, I will never stay here again.

Stayed 4 nights in Jul 2025

10/10 Excellent

Crystal

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

There is nothing like the experience that is

Stayed 4 nights in Jul 2025

10/10 Excellent

Morgan

31 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Service. Employees were great and always helpful. Great place. Will Come Again

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with group

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were amazing and very attentive and accomodating. Would absolutely go back. Also love the thriving iguana population!

Stayed 7 nights in Jul 2025

6/10 Okay

Andres

Travelled with family

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife got sick , because of food, medical team came to our room , super expensive

Stayed 3 nights in Jul 2025

6/10 Okay

Latarsha

31 Jul 2025

Liked: Cleanliness

Would not go back. The food was just average and the staff didn't engage with the guest. Not many activities

Stayed 3 nights in Jul 2025

10/10 Excellent

Nitchell Esposo

Travelled with partner

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I had fun, they have a nice activities every night. Property is a Excellent. Love the room it was so big and clean. 24 hrs. room service. Hope they would have more additional gluten free food for my husband but overall it was Perfect vacation.

Stayed 3 nights in Jul 2025

10/10 Excellent

Carol

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jul 2025

6/10 Okay

Jill Ann

Travelled with partner

29 Jul 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

We really wanted to love this resort… We have really enjoyed both EOB and EEC with EEC being our favorite! The food and staff were Excellence quality, but the property is dated. The room was VERY SLIPPERY even with the room as cold as we could get it (67 degrees F). We used all towels and slippers given to us and still my husband fell and fracture dislocated his wrist getting out of the shower. This caused us to need the on site MD… She was nice, but not at all prepared with any supplies. We had to pay her 170 USD to do nothing but call a taxi for us to go to the Cancun ED which was very nice, but expensive (3000 USD)…. The taxi cost us 150 USD….. The areas around the pools are very slippery as well. I fell before even having a chance to have a drink and we saw several other people fall as well. The EC area had little to no shade, and multiple chair areas did not have functioning umbrellas. I think property needs to be temporarily closed and have several updates made to keep up with the Excellence brand. The beach was full of seasonal seaweed, but that is not the fault of the resort…. In fact they did a fantastic job trying to keep it clean and the smell to a minimum. I wouldn’t stay here again, but it would not keep me from visiting other Excellence properties.

Stayed 6 nights in Jul 2025

10/10 Excellent

Earlston

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 5 nights in Jul 2025

10/10 Excellent

Christian

Travelled with partner

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The excellence resort is a great place for family gathering or couples get a aways. The service from Top to bottom was great. The staff were super friendly & worked very hard to keep everyone happy. I would definitely go back.

Stayed 5 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with partner, Travelled with group

28 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, clean, pleasant hard working employees. Food was great. I love the Martini bar. No fault of hotel but seaweed/sargassam is horrible but the pools make up for lack of swimmable beach. I love the lazy float pool. One recommendation in the room is to place a strip (maybe a glow strip for night time) on the bedroom step down.

Stayed 3 nights in Jul 2025

10/10 Excellent

Allison, Broussard

Travelled with family

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff and stay. Would recommend and would stay again.

Stayed 3 nights in Jul 2025

10/10 Excellent

Walter

Travelled with partner

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hospitality. Very clean. Great rooms and views. Plenty of clean bathrooms. Lots of options for entertainment!

Stayed 3 nights in Jul 2025

4/10 Poor

Lessie

27 Jul 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

Natasha

Travelled with partner

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort with many amenities, super comfortable room, amazing staff and enough entertainment to keep you just the Right amount of busy

Stayed 5 nights in May 2025

10/10 Excellent

Lorretta, Tolar

26 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

8/10 Good

Ariana

24 Jul 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

Krishna

Travelled with partner

24 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

beautiful, excellent service, and diverse dining options

Stayed 3 nights in Jul 2025

10/10 Excellent

Leo, West Chester

Travelled with partner

24 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice resort. staff and all great

Stayed 7 nights in Jul 2025

10/10 Excellent

Miguel Angel

24 Jul 2025

Liked: Staff & service, amenities, property conditions & facilities

Exelent in eveything

Stayed 4 nights in Jul 2025

6/10 Okay

angelica

Travelled with partner

23 Jul 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Not it. Third time in Cancun and The Excellence was everything but Excellent. I suggest if your under the age of 65 to stay elsewhere.

Stayed 5 nights in Jul 2025

6/10 Okay

Mark

23 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2025

6/10 Okay

John

Travelled with family, Travelled with group

23 Jul 2025

Liked: Cleanliness, property conditions & facilities

Excellence is a beautiful property. However, this property is VERY laid back and down right quiet like a library. I visited with a group of 6 (middle age professionals in their 50’s) and when we laughed while having a good time, I felt like we were a disturbing the library. The environment is definitely for those who want a low key energy and activity during the daytime. The DJ experience and daily volleyball games were the highlights of the visit. There was also a daily poker game. The food was ok and is always subjective to personal taste and preference. But nearly all the cooked to order food we received was cold!!! The Grille is a steakhouse and the steaks were even served lukewarm. I ordered medium-well and it was cooked well done. The waiter offered to fix it, but I declined because it was so late and we had already waited for so long. They fixed me a new meal anyway and the steak was prepared as originally requested. I really appreciated this effort to go the extra mile. It was delicious!! I wish this kinda effort was put forth the first time throughout the resort. If you’re looking for a laidback resort, in a remote area, this is for you! If you’d like more excitement and activities, and may want to venture off the resort, this will not satisfy your appetite.

Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

23 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 4 nights in Jul 2025

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Excellence Riviera Cancun - Adults Only All Inclusive

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Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

Two-Story Rooftop Terrace Suite Spa or Pool View

View all photos for Excellence Club Junior Suite Pool View

Excellence Club Junior Suite Pool View

View all photos for Excellence Club Junior Swim Up Suite Pool View

Excellence Club Junior Swim Up Suite Pool View

View all photos for Free Upgrade To Junior Suite Ocean View

Free Upgrade To Junior Suite Ocean View

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Free Upgrade To Excellence Club Junior Suite Pool View

View all photos for Junior Suite Spa or Pool View

Junior Suite Spa or Pool View

View all photos for Junior Swim-Up Suite Spa or Pool View

Junior Swim-Up Suite Spa or Pool View

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

View all photos for Excellence Club Junior Suite Ocean Front

Excellence Club Junior Suite Ocean Front

View all photos for Excellence Club Junior Swim-Up Ocean View

Excellence Club Junior Swim-Up Ocean View

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About this property

Excellence Riviera Cancun - Adults Only All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

Exceptional

9.6/10