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Fiesta Americana Cancun Villas

4.0 star property
VIP Access

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Exterior
Master Suite, 2 bedrooms plus | In-room safe, blackout curtains, iron/ironing board, free WiFi
Deluxe Villa | View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Master Suite, 3 bedrooms plus | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Hot tub
  • Breakfast available
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km.8.5 Lote 3, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪8 min walk‬
  • Gaviota Azul Beach
    ‪14 min walk‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite, 3 bedrooms plus

Master Suite, 3 bedrooms plus | Terrace/patio

Master Suite, 3 bedrooms plus

9.4 out of 10
Exceptional
(3 reviews)
  • 196 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 9
  • 2 King Beds, 1 Double Sofa Bed and 2 Double Beds

View all photos for Master Suite, 2 bedrooms plus

Master Suite, 2 bedrooms plus | In-room safe, blackout curtains, iron/ironing board, free WiFi

Master Suite, 2 bedrooms plus

7.8 out of 10
Good
(7 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Villa Master Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Villa Master Suite

7.4 out of 10
Good
(17 reviews)
  • 64 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Villa

8.6 out of 10
Excellent
(60 reviews)
  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana Cancun Villas

Family-friendly fun on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Fiesta Americana Cancun Villas's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Fiesta Americana Cancun Villas offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Microwaves and coffee/tea makers are provided.

Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Uru has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Fiesta Americana Cancun Villas. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at La Palapa, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Indulge with hot stone massages, aromatherapy or manicures and pedicures at Uru
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and a playground
  • Guests have great things to say about the location and the pool
  • 5 minutes by car from La Isla Shopping Mall and 7 minutes from Luxury Avenue Shopping Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Cancun Villas such as a complimentary children's club and an outdoor pool.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This eco-certified resort also offers a children's pool and a fitness centre. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
La Palapa – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Bodega – This restaurant specialises in Argentinean cuisine and only serves dinner. Open daily.
Restaurante Mexicano – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
Bikini bar – On-site bar. Happy hour is offered. Open daily.
Lobby bar – On-site bar. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 34 for adults and USD 17 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bikini bar
  • La Bodega
  • La Palapa
  • Lobby bar
  • Restaurante Mexicano

Things to do

  • Beach volleyball
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Playground
  • Snorkelling
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (77 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (66 centimetre high)
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 76.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.23 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 for adults and from USD 17 for children
  • Pet fee: USD 76.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Villas Fiesta Americana
Fiesta Americana Cancun Villas
Fiesta Americana Villas
Fiesta Americana Villas Cancun
Fiesta Americana Villas Hotel
Fiesta Americana Villas Hotel Cancun
Fiesta Villas Cancun
Villas Cancun
Villas Cancun Fiesta Americana
Villas Fiesta Americana
Fiesta Americana Villas Cancun Hotel
Fiesta Americana Villas Cancun Hotel Cancun
Fiesta Americana Hotel Cancun
Fiesta Americana Vacation Club Cancun
Fiesta Americana Cancun Villas Resort
Fiesta Americana Villas Resort

Fiesta Americana Cancun Villas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Byron

Liked: Cleanliness
The pool staff was probably the best during the service/ and the restaurant by the pool
Stayed 3 nights in Jun 2025

6/10 Okay

Pamela, Flower Mound

Disliked: Cleanliness
Old hotel. Slow service. No wash cloths or ice bucket. Bath tub and shower with slow water. Had to beg for 1 extra coffee pkg..took 3 calls to management after 6 days
Stayed 7 nights in Jun 2025

10/10 Excellent

Christine Jane

Travelled with group
Liked: Cleanliness
Staff are very accommodating. Enjoyed our stay
Stayed 6 nights in May 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que puedes usar las máquinas de lavandería sin costo adicional
Stayed 3 nights in May 2025

4/10 Poor

irene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
They promise to give early check in and bring vip treatment due my level but never did The door that divided the bedroom and the living room was old and broken
Stayed 2 nights in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Nayali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time. Staff was very warm and welcoming. 10/10 recommend
Stayed 5 nights in May 2025

10/10 Excellent

Rene Gonzalo De Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was horrible. I got to see a roof. But views after leaving room were beautiful. Did ask for a room exhange but it was not going to be able to happen until the next day. So we just stayed there since at the end of the day we only went to sleep. Part of it was our fault for checking in earlier I guess...another thing i disliked was the insistent attempts of attending timeshare presentation in exchange of tours... People go to relax, rest and a presentation is the last thing we want to attend. Room itself was great, just the view i got wasn't great. Villa was recently remodeled, spacious and very clean.
Stayed 3 nights in May 2025

10/10 Excellent

José Gerardo

Stayed 6 nights in May 2025

10/10 Excellent

Sayon, Kilgore

Stayed 3 nights in May 2025

8/10 Good

adam

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Antrice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the view and access to the beach. Staff was very accommodating & nice.
Stayed 4 nights in May 2025

6/10 Okay

Eido

Liked: Staff & service
The staff was very nice and I got upgraded to a suite which had a beautiful view, but the pool was filled with kids even though there’s a kids pool but they weren’t using it, and there is no beach with shoreline just a small area filled with sand and then access to the ocean via stairs which was kinda weird. It was seaweed season so the ocean was filled with seaweed which was not pleasant. Overall okay stay, but would not stay here again.
Stayed 3 nights in May 2025

4/10 Poor

Andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Rodel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service and delicious food!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tecla

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay! The facilities are very nice. We loved our spacious room. Yes, it was a little dated, but not in any way that impacted our stay. The staff were very friendly. We also liked that it was quiet, felt family oriented and most of the guests were Spanish speaking. It did not have the loud, touristy vibe that so many Cancun resorts have. We ate at Palapa restaurant twice, although never ate the buffet. The service was very good, as was the food! We ate at a few of the local taquerias across the street from the hotel and they were great and had really friendly service. I have never seen a more hard-working pool staff. They were out there day and night, cleaning every inch of the pool and hot tub area!! Be ready for the sales pitch of their other properties and vacation club. It's common at most hotels we've visited in the more popular cities in Mexico. I will say, it was much gentler and less pressure than I've experience elsewhere, so that was appreciated. We also received some nice "extras" from our status with Expedia, which was very nice!! We would definitely stay here again if we're ever back in Cancun!
Stayed 2 nights in May 2025

6/10 Okay

harmony

Stayed 4 nights in May 2025

10/10 Excellent

RENE, ROMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful beach, no sea weed, and kind a lovely staff that makes you feel at home and have a wonderful dinning
Stayed 4 nights in May 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and the staff is super friendly and helpful. Would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Ayla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay – Highly Recommend! I had a wonderful experience at Fiesta Americana Villas. The staff was incredibly friendly and went above and beyond to make me feel welcome. The room was spotless, comfortable, and well-equipped. The balcony: What a view!! The location is perfect — close to everything I needed. I’ll definitely be coming back!
Stayed 2 nights in May 2025

6/10 Okay

Sophia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Tired, shabby and needs some TLC

The hotel facilities are excellent, however our room was very tired and worn and the VIP benefits are non-existent. The pool area is very nice with ample sunbeds, a nice swim up bar, good beach access and hot tubs. The room itself is in desperate need of refurbishment. There is no oven, instead a massive dishwasher - I’m not sure how many dishes need washing when you get no oven and 1 saucepan. The kitchen supplies are hugely lacking for a self catering experience. The shower screen was broken with only one of the panes there. The film was peeling, the wardrobe doors were squeaky, the sofa bed slides out when you sit on it, the pillows are so soft they will give you neck ache. This is not a 4* hotel. There is a free laundry room which is amazing- not coming home with lots of dirty clothes was the dream! The VIP experience of a room upgrade, early check in and late check out is dependent upon availability, unfortunately none of these were available for us - surprise! The spa offers 241 on Thursdays so take advantage of this as the massage was excellent. Unfortunately the shower in the ladies changing room was broken. They have a hotel with great potential, unfortunately it is missing the mark and as such is overpriced and not worth it.
Stayed 5 nights in May 2025

6/10 Okay

Roberto, Bayonne

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Respectfully the only good part about this hotel was the room, very clean, smelled clean, conformable and had a laundry room on the same floor. Guest service was poor, the beach area not good at all, very unsafe steps to get in a not clean water, not enough space for the size of the hotel, the pool was average and the food very below expectations.
Stayed 1 night in May 2025

4/10 Poor

Jorge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location which is within walking distance to a large grocery store, souvenir market, and restaurants. We were placed on the 4th floor, rooms 418 and then 424. The rooms (we had to ask to be moved to another room but they only moved us 3 rooms down and the air coming from the vent smelled as bad as the 1st) like mold. I almost wonder if this (smelly floor) is where they stick the people that use Expedia to book the hotel. The towels were rough/worn and discolored. We also stayed at another beachfront hotel on Isla Mujeres and it did not smell like mold, so this is not normal for these beachfront hotels as I have seen other reviewers indicate.
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in May 2025

10/10 Excellent

Aylin

Stayed 2 nights in May 2025