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Fiesta Inn Cancun Las Americas

3.0 star property
VIP Access

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Photo gallery for Fiesta Inn Cancun Las Americas

Outdoor pool
Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Parking available
  • Gym
  • Pool

Explore the area

View in a map
Av. Bonampak Lote 1, Manzana 1, Super Manzana 6, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪2 min walk‬
  • Tortuga Beach
    ‪11 min drive‬
  • La Isla Shopping Mall
    ‪20 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Double Beds, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, View

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Inn Cancun Las Americas

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Fiesta Inn Cancun Las Americas offers 187 air-conditioned accommodations with laptop-compatible safes and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Fiesta Inn Cancun Las Americas, you're just a quick walk from Plaza Las Americas. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Plaza Las Americas and 11 minutes by car from Cancun Convention Center
Fiesta Inn Cancun Las Americas offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the eco-certified Fiesta Inn Cancun Las Americas. Parking is available for a fee.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
La Isla – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 280 for adults and USD 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Cancun Las Americas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 280 for adults and from USD 180 for children
  • Self-parking fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Las Americas
Fiesta Cancun Las Americas
Fiesta Inn Cancun
Fiesta Inn Cancun Las Americas
Fiesta Inn Las Americas
Fiesta Inn Las Americas Cancun
Fiesta Las Americas
Fiesta Las Americas Cancun
Las Americas Cancun

Fiesta Inn Cancun Las Americas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Flor

Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Stayed 3 nights in Apr 2025

10/10 Excellent

Olga Lucia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in May 2025

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ralph

Disliked: Staff & service, amenities, property conditions & facilities
I thought the Hotel was less than 5 miles from the Hotel Resort area. NO. The costal Hotels are a good 15 miles away. I paid $80 in cab charges the first night. It is cheaper to stay in a $200 hotel and walk ! ! !
Stayed 9 nights in May 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Great location. The room was amazing! The staff amazing! Even left some things in my hotel room and they had it on the side ready for me to to pick it up! Great stop High recommended, pool/ jacuzzi was great as well!
Stayed 2 nights in Apr 2025

4/10 Poor

HAZEL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel was inside the mall, close to restaurants and public transportation, which was very convenient. However, I wasn’t happy with the room I stayed in. It faced a machine-filled parking lot, and the window was extremely dirty or stained, making the view quite unpleasant. Adding a wallpaper or some kind of screen would help improve the atmosphere. Additionally, the towels provided were old and worn out, which detracted from the overall experience. The pool area also seemed neglected. The glass panels facing the lagoon were all stained or dirty, which took away from what could have been a relaxing and inviting space. It didn’t feel cozy or well-maintained at all.
Stayed 4 nights in Apr 2025

8/10 Good

Florence

Stayed 1 night in Apr 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and restaurants. Bell hop very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is connected to a huge mall. It was so convenient to get anything from a phone charger, to flip flops. The mall has a huge food court. The roof top area and pool was a wonderful place to relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Neimy Barbara

Stayed 3 nights in Apr 2025

10/10 Excellent

Jody

Liked: Property conditions & facilities
Right in the heart of everyhting
Stayed 1 night in Apr 2025

6/10 Okay

Juan

It’s too hard to find a parking spot no breakfast And do you want to pay for the parking spot in the tail is higher in price
Stayed 1 night in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in Cancun downtown, inside Mall of Americas with lots of shopping and dining options, cost of breakfast is high considering you have other options. Room is good size, bed comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Travelled with group
The staff were very helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and made the trip enjoyable.
Stayed 3 nights in Mar 2025

6/10 Okay

guillermo

Amazing location for my work.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed for a couple of days. Situated i the heart of downtown cancun. Rooms are spartan but very clean. Water pressure in shower and sink low. Hotel has some noticeable wear and tear including in pool area. Acces to dining and shopping simply amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for your money!

We had an amazing stay at fiesta Inn Cancun Las Americas, but the person who helped us out the most and was very informative, was Manuel. He should be employee of the year. He helped us out from the beginning to the end of our departure from the hotel. Thank you manuel. PS you are literally in the mall, so food and shopping is crazy.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALEJANDRO MEDINA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien me encanto
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald P.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The staff, especially Matteo, were extremely helpful with information about all kinds of things and made us comfortable. I'll stay there again the next time we are in Mexico.
Stayed 1 night in Feb 2025

10/10 Excellent

Ammon

Was as expected
Stayed 3 nights in Feb 2025

10/10 Excellent

Ximena

Stayed 1 night in Jan 2025

2/10 Terrible

Mihret

Liked: Cleanliness
Stayed 10 nights in Jan 2025