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Grand Oasis Palm - All Inclusive

4.5 star property

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Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Property video
8 bars/lounges, swim-up bar, beach bar
Standard Limited View | 1 bedroom, minibar, in-room safe, blackout curtains
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Laundry

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Suite

1 bedroom, minibar, in-room safe, blackout curtains

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room

  • 28 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

1 bedroom, minibar, in-room safe, blackout curtains

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Oasis Cancun - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.0 out of 5, 1,647 reviews
The price is €238
includes taxes & fees
17 Sept - 18 Sept
Grand Oasis Cancun - All Inclusive

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Grand Oasis Palm - All Inclusive, you're just a quick walk from Playa Tortugas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or facials at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, kayaking and a playground
  • Within a 15-minute walk of Playa Tortugas and Langosta Beach
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Los Agaves – On-site restaurant.
Makitaco – On-site restaurant. Open selected days.
Cocoa – On-site restaurant. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Football
Children's club

Lessons/classes/games

Aerobics
Dancing

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.22 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 333 out of 1009 reviews
Rating 8 - Good. 205 out of 1009 reviews
Rating 6 - Okay. 175 out of 1009 reviews
Rating 4 - Poor. 109 out of 1009 reviews
Rating 2 - Terrible. 187 out of 1009 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

FRANCIS VINICIO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Los trabajadores nunca saludaban la comida y bebidas no tenías el sabor esperado los meseros no eran lo suficientemente atentos(considero que como ya es todo incluido ya no hay motivación pero igual fui consiente en dar propina)
Stayed 3 nights in Jun 2025

2/10 Terrible

Lydia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Last year that I came it was really nice with my son this year. I brought more family and it was a very disappointing. The room was nothing like the one I had the previous year. The food was very poor quality this time around and the room that they gave me was very poorly and I kept complaining to the manager at the front desk About the water smell of it. It’s smell like rotten egg and nothing was done about it.
Stayed 5 nights in May 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo muy bien, nos trataron excelente
Stayed 1 night in Jun 2025

2/10 Terrible

Victor, Anaheim

Travelled with partner
Liked: Cleanliness
The staff was courteous and professional, which was a positive aspect of our stay. However, the room was only adequate, with a few noticeable issues. The shower head was taped to prevent it from falling, and the bed was extremely hard, making it difficult to get a good night's sleep. The food was another significant disappointment. Many dishes at the a la carte restaurants lacked flavor or were overly salted, and some had strange, unpalatable flavors except Cocoa Restaurant, that one was the most decent one. Worst of all, we experienced food poisoning on our last day at the resort. Despite feeling unwell, we proceeded with our scheduled layover in Mexico City the next morning. Unfortunately, my wife's condition worsened, and we had to hire an IV therapy agency to help her recover. This was the worst experience we have ever had at any hotel or resort. We strongly advise against staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Vikash

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaned and good food
Stayed 7 nights in May 2025

2/10 Terrible

allan

Disliked: Cleanliness, staff & service, property conditions & facilities
They sent us to different hotel and it was dirty and asking for more money to switch rooms
Stayed 6 nights in Apr 2025

6/10 Okay

Reyna

Stayed 3 nights in May 2025

10/10 Excellent

Elmer Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
Stayed 7 nights in Apr 2025

2/10 Terrible

nada

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not what was expected. The rating is more like a 2 star. The hotel rooms are very unacceptable and a dirty hotel. U can never reserve the restaurants and when trying to serve u never get confirmation. The rooms are nasty and nothing works in them.
Stayed 4 nights in May 2025

10/10 Excellent

Lujuana

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025

6/10 Okay

gaurav

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for

The whole place needs a revamp. It's fine for the price. Food is decent. Service is great. Beach is calm and enjoyable.
Stayed 5 nights in Apr 2025

8/10 Good

HAIYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
should not offer single-use items.
Stayed 3 nights in Apr 2025

10/10 Excellent

Camila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Execelent
Stayed 3 nights in Apr 2025

4/10 Poor

Carolina

Travelled with family
First of all I book for oasis palm and got sent to the other hotel. All most all the restaurants were closed. Only buffet was open. You couldn't even get a reservation for the other restaurants. We stayed there for 4 nights and not one night we were able to get a reservation for a restaurant. I would not recommend that hotel to anyone and we will not be coming back there
Stayed 4 nights in Apr 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this all-inclusive resort! The beach was beautiful and relaxing, and there was always something fun to do. My kids and I had a blast- there were great activities during the day and a different show every night that kept us entertained. The staff was friendly, the food was tasty, and everything was well organized. A perfect family getaway
Stayed 6 nights in Mar 2025

6/10 Okay

Beshoui

Liked: Staff & service
We had to upgrade to The Sens Hotel to get better room and access to more restaurants for dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

klodjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach
Stayed 4 nights in Apr 2025

8/10 Good

analia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ruben

Disliked: Staff & service
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
Stayed 3 nights in Apr 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
All they focus on was the timeshare. We were not able to reserve for any restaurants and they did not even offer any drinks at the pool. Also, they did not have room service. I would not recommend to nobody, I've stayed at better hotels with cheaper prices.
Stayed 3 nights in Apr 2025

6/10 Okay

Boris

Travelled with group
Liked: Cleanliness, property conditions & facilities
Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Stayed 8 nights in Apr 2025

8/10 Good

Ahmed, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Betzy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hannah

Travelled with family
The beach was filthy, so were the chairs . Not enough for you to sit. Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Stayed 7 nights in Mar 2025

4/10 Poor

Safawo, portland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025