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Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cancun - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach towels
Royal Master Suite Hot Tub | 1 bedroom, free minibar, in-room safe, desk
Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

View in a map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪13 min walk‬
  • Place, Forum Beach
    ‪18 min walk‬
  • Place, La Isla Shopping Mall
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Villa Deluxe

1 bedroom, free minibar, in-room safe, desk

Villa Deluxe

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Junior Suite Plunge Pool

1 bedroom, free minibar, in-room safe, desk

Villa Junior Suite Plunge Pool

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

1 bedroom, free minibar, in-room safe, desk

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King | Garden view

Deluxe Swim up King

8.6 out of 10
Excellent
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, free minibar, in-room safe, desk

Master Suite

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble | 1 bedroom, free minibar, in-room safe, desk

Premier Ocean Front Doble

8.4 out of 10
Very good
(84 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Master Suite Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Royal Suite Doble Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Premier Superior Ocean Front Double

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Master Suite Hot Tub

Royal Master Suite Hot Tub | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Royal Master Suite Hot Tub

  • 95 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Grand Royal Suite Hot Tub

  • 103 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King | 1 bedroom, free minibar, in-room safe, desk

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Deluxe Ocean Front

Villa Deluxe Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Villa Deluxe Ocean Front

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Premier Plunge Pool Ocean Front

Villa Premier Plunge Pool Ocean Front | View from room

Villa Premier Plunge Pool Ocean Front

  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront | 1 bedroom, free minibar, in-room safe, desk

Villa Premier PlungePool King OceanFront

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

8.4 out of 10
Very good
(173 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite King Hot Tub

Royal Suite King Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Royal Suite King Hot Tub

9.0 out of 10
Wonderful
(36 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Royal Cancun - All Inclusive

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Change of towels is available on request
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Veranda, one of the property's 6 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, aromatherapy or body wraps at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Forum Beach
  • Local-area shuttle service available for a fee
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Veranda – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Flor de Sal – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Andiamo – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Le Grand Prime & Lounge – This restaurant specialises in local and international cuisine and overlooks the ocean. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Flor de Sal
  • Koi
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Reviews

Grand Park Royal Cancun - All Inclusive Reviews

8.4

Very good

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1200 out of 2329 reviews
Rating 8 - Good. 599 out of 2329 reviews
Rating 6 - Okay. 286 out of 2329 reviews
Rating 4 - Poor. 122 out of 2329 reviews
Rating 2 - Terrible. 122 out of 2329 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Services and property were good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for a vacation; family, friends or romantic partners. There are three restaurants to choose from plus the buffet. Food is good. Two pools one for families a one for adults. Both very nice plenty of activities and entertainment.
Stayed 6 nights in Aug 2025

4/10 Poor

amanda

Liked: Staff & service
Disliked: Room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Corina Miriam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dining options terrible. They should have better options. Paying 60 usd for 5 shrimps is unacceptable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Robert Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the adult only pool were amazing!! Big shoutout to Karina and Salvador!!
Stayed 8 nights in Aug 2025

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice will go back again
Stayed 5 nights in May 2025

8/10 Good

Jennifer Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector was amazing from the moment we arrived to the second we left. Damian was spot on service at the roof top lounge - knew our drinks after just the first night. Roger at Prime...what to say other than thank you for two amazing dinner experiences. There are many more but it would be a novel. Thank you all for a great week!!!?
Stayed 7 nights in Aug 2025

10/10 Excellent

Arthur B

Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel property I ever visited in Cancun
Stayed 3 nights in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and I didn't like the hot tub, the water is cold.
Stayed 7 nights in Aug 2025

10/10 Excellent

michael

Liked: Amenities, property conditions & facilities
Amazing 10 out of 10
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff Definitely coming back..
Stayed 6 nights in May 2025

10/10 Excellent

NELSON, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their rooms were big and clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Rafaela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean I love Cancun and the people are friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was very nice. Upon arrival we were told of all the dining options. The pizza shop is no longer in service and Italian restaurant was not open for the first few nights of our stay. The resort itself checked all of the boxes. The pools were nice, plenty of seating available. We went to three of the (included) dining options for dinner, all were nice, but came with lengthy wait times and the food wasn’t as warm as we’d have liked, but still a nice option outside of the buffet. The staff were friendly and helpful. Only slight letdowns were the lack of hot water in the rooms, we took cold showers all week, and the nightly activities and shows were a bit lackluster. Overall it was a nice stay, beautiful resort and amazing views! We traveled with three kids (13, 11, and 9), and the resort was able to secure us two neighboring rooms.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mileybi, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
ME ENCANTO EL HOTEL
Stayed 4 nights in Jul 2025

6/10 Okay

Oleg

Too aggressive and problematic time share sales!
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Our butler, Jessica, was absolutely amazing. she help us out in every way possible. Same with Maribel, the receptionist manager, she help me with a room change and did everything possible to make it rights. These two ladies plus the rest of the staff were absolutely amazing to have help us make our stay the best possible. our favorite restaurant was the hibachi restaurant. The buffet was pretty good too. Pool was great. be careful of when you go! it was Sargass season (seaweed) and the smell was not good. Not the hotel's fault. Amenities were as promised. Due to the Sargass, don't stay in the Villas or you'll be dowsed with their smell and cannot escape it. Go for a high floor in the Royal tower or Premier tower and the smell won't be an issue. we're definitely coming back!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Paula Andrea

Stayed 5 nights in Jul 2025

6/10 Okay

Huan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location but need major upgrade or at least standard check. We opt for upgrade and willing to pay extra but the service nor the room isn’t that of a vip treatment! There are issue with our Villa cleanliness and another Villa with broken hvac unit throughout the first night
Stayed 2 nights in Jul 2025