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Hotel Bahia Chac Chi

3.0 star property

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Photo gallery for Hotel Bahia Chac Chi

Premium bedding, minibar, in-room safe, individually decorated
Lobby
Meeting facility
Business centre
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bahia Chac Chi

Bayside hotel with outdoor pool and restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Bahia Chac Chi. During your stay, you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Isla Mujeres Ferry Terminal and 8 minutes on foot from North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Sport Bar El Rey – On-site bar. Happy hour is offered.
Restaurante Bahia – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults and USD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They’re so friendly and beautiful over here
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with group
Disliked: Amenities
Staff was super nice. Hotel is old, AC was not the best. Location is super busy by main road, lots of restaurants close by.
Stayed 2 nights in May 2025

4/10 Poor

Jaime

Stayed 2 nights in May 2025

6/10 Okay

Alana Gail

Liked: Cleanliness, property conditions & facilities
View was amazing! Rooms were very clean! Great location
All photos are view from our balcony
Stayed 5 nights in May 2025

10/10 Excellent

Yarden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place My 3rd time in the hotel Amazing service everyone who works there are amazing will definitely come back
Stayed 7 nights in May 2025

10/10 Excellent

Gordon

Stayed 2 nights in Mar 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big Thank You to Johnny for assisting us with our late night arrival and helping us find something to wet our collective whistle!!
Stayed 1 night in May 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a short walk to the ferry port and close to a bunch of shops and restaurants. The taqueria around the corner was awesome so is the coffee shop across the street. We will be back.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute little boutique hotel. Great staff and super convenient location. Only issue was the street-facing (ocean view) rooms are very loud at night due to street noise.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dominika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful staff, hotel located right next to golf cart rental place, 2 min walking from ferry terminal, 5 min from supermarket! Rooms are spacious and you get free water bottles every time your room gets cleaned.
Stayed 7 nights in Apr 2025

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Hotel room had excellent bay view of ocean Power issues and a/c issues but hard to beat location and view for the price
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet hotel. Staff was attentive and super chill. Would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really helpful
Stayed 3 nights in Mar 2025

6/10 Okay

Gregory

Liked: Staff & service
Stayed 8 nights in Mar 2025

8/10 Good

Robert, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
Stayed 7 nights in Mar 2025

10/10 Excellent

LaTonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here. The staff is amazing and make sure you have a great experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Joann

Travelled with partner
Liked: Amenities
Great stay! Hotel was walking distance to everything..
Stayed 6 nights in Mar 2025

10/10 Excellent

STEVEN

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

XIAO LI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
Stayed 1 night in Mar 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great stay! Very clean, comfortable beds, super sweet staff.
Stayed 1 night in Mar 2025

8/10 Good

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always come back
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I returned to Isla Mujeres for the first time in 10 years and was so pleasantly surprised to find the island vibrant, lively and with so many things to do. I had a great feeling about Hotel Bahia Chac Chi and I was correct. It was lovely. The shower was everything after a long day of snorkeling. I loved having a balcony that looked out over the ocean. The pool was small but why use the pool when you have Playa Norte just a small walk away. The hotel staff were super helpful in both Spanish and English. I Would Highly Recomend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly, particularly Jonathan (Johnny Cash). The room was clean and in an easily walkable area from the ferry and town shopping and restaurants. I would stay here again!
Stayed 2 nights in Feb 2025