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Hotel Bahia Chac Chi

3.0 star property

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Photo gallery for Hotel Bahia Chac Chi

Premium bedding, minibar, in-room safe, individually decorated
Bar (on property)
Balcony
Business centre
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Place, Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • 20 sq m
  • Sleeps 2

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • Sleeps 2

View all photos for Quadruple Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • Sleeps 4

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About this property

Hotel Bahia Chac Chi

Bayside hotel with outdoor pool and restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Bahia Chac Chi. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Isla Mujeres Ferry Terminal and 8 minutes on foot from North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Sport Bar El Rey – On-site bar. Happy hour is offered.
Restaurante Bahia – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults and USD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel , awesome staff!!!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey Guy

Stayed 6 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and safe place. nice area. the beach 10 minutes walking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jackelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the main ports of many ferries, really close to North Beach and the small center so really useful as just a place to sleep
Stayed 3 nights in Aug 2025

8/10 Good

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good location. Price was good for what was offered. Staff was friendly, albeit some not good with English. We would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay within walking distance (~15min) to playa Norte. 1-2 minutes from Ferry terminal.
Stayed 1 night in Jul 2025

2/10 Terrible

Chayanne

Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Stayed 3 nights in Jul 2025

8/10 Good

Odorico Palacios

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The best part was the staff Jonathan e Isaac the best. I’ll be back with my whole family here for our next vacation. Thank you for the make us feel sooo comfortable, we really appreciated
Stayed 1 night in Jul 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Yeni

Travelled with partner
Liked: Amenities
Excellent and clean place.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

10/10 Excellent

Arnaldo

Stayed 4 nights in Jul 2025

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool location in the courtyard was nice and shaded, perfect for young kids. Playa Norte is within walking distance, but would recommend having a cart or using taxis if traveling with young kids.
Stayed 7 nights in Jun 2025

6/10 Okay

Rosa, Pasco

Liked: Cleanliness, staff & service, property conditions & facilities
Greay ealking distance and staff are very helpful and attentive
Stayed 3 nights in Jul 2025

8/10 Good

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Niyazi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

FERRETERIA

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient next to the port beautiful scenery. Staff was very good. Room was always clean would stay again.
Stayed 4 nights in Jun 2025

6/10 Okay

Ryan

Stayed 3 nights in Jun 2025

8/10 Good

marty, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for our trip
Stayed 1 night in Jun 2025

10/10 Excellent

JEANNINE

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the ferry, the golf cart rental closest to the hotel was the cheapest (Joaquins), Close to beaches and restaurants. Great location, clean room, friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
AC was not cold. Open air bathroom w/shower. Bar was not open or gift shop. Towels were limited. We were not told about breakfast when checking in. So I’m not even sure there was any. But will definitely not be back to stay here.
Stayed 4 nights in Jun 2025

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They’re so friendly and beautiful over here
Stayed 1 night in Jun 2025