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Hotel Bahia Chac Chi

3.0 star property

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View from property
Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Bay View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds, Bay View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Bahia Chac Chi

Bayside hotel with outdoor pool and restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Bahia Chac Chi. During your stay, you're just a quick walk from Isla Mujeres Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Isla Mujeres Ferry Terminal and 8 minutes on foot from North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Sport Bar El Rey – On-site bar. Happy hour is offered.
Restaurante Bahia – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bhavisha

Stayed 1 night in Feb 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a very enjoyable stay. Room was very comfortable and pleasant. Shower was great. Location was very convenient as it was so close to the ferry port
Stayed 14 nights in Feb 2025

8/10 Good

CHRISTOPHER

Liked: Staff & service
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
Stayed 3 nights in Feb 2025

6/10 Okay

Bridgette Anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Stayed 5 nights in Feb 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff facilitated an easy check in. I picked this hotel because it was in easy walking distance from the ferry. The room was clean, bed Súper comfortable. The AC would have felt much better if the room had a ceiling fan to circulate the cool air. In the evenings the room was a bit on the warmer side. They have a place where you can fill your water bottle … huge because the weather is so warm it’s important to hydrate. Right next to is a place to rent golf carts .
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book again. This hotel is literally down the street from the ferry very convenient. Yes, it’s on a busy street but everything is within walking distance the beach, food, convenient stores. We found so many local food vendors within walking distance and the food was delicious which we enjoyed and awesome getting to know the local people so welcoming. The church is down the street and has morning vendors and evening ones too and there’s a small grocery store too. Our evening receptionist Jonathan was so great very welcoming enjoyed talking to him and getting tips about things to do around the island. The hotel is small which in my opinion I preferred not crazy busy we’ve done resorts which are ok but if you’re looking for something convenient and welcoming and really want to get to know the island and it’s people this place is a must. Definitely booking again!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbie

Stayed 1 night in Feb 2025

10/10 Excellent

Cortnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and my favorite hotel on the island!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall accommodations were good and clean. There is bottled free water in the lobby, ask for beach towels. 100peso charge for an extra key card ( only got 1). Staff was friendly. 2-3 minute walk from the ferry. Check w hotel staff for better price on tours vs getting tours from the ferry dock.
Stayed 5 nights in Feb 2025

8/10 Good

mary

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Johannah

Stayed 4 nights in Feb 2025

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Services of this hotel is super high specially the Receptionist Beatriz helped us before chrck in since we had a baby withus.highly recomed this hotel. Also the hotel is in great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel, Haddonfield

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carlene

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Bahia ChaChi rocks it!

Very good place-clean, convenient location, nice, helpful staff. Stayed many times-always good.
Stayed 3 nights in Jan 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, Johny, who worked the front desk was friendly and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful! The first room we stayed in had a sliding glass door that rattled due to the wind. It was very loud. The second night we stayed in a different room and it was great- much quieter. Very convenient to walking to everything, good price for what you get.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

6/10 Okay

Celestino

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly modern and well maintained property. Its proximity to the ferry is great, and all restaurants and shopping -- as well as the North Beach itself -- are minutes to walk to. Being on the principal street for vehicle traffic isn't the greatest (noise etc.), but walk one block and you have left all of that behind. We stayed in a street facing room on the first floor our first night and found it too noisy, so we moved to a courtyard facing room and were much happier. I would recommend this hotel to friends. It is very good value.
Stayed 7 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and view staff were great
Stayed 3 nights in Dec 2024

6/10 Okay

amber

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Issues with door locks, ac and shower.
Stayed 5 nights in Nov 2024

6/10 Okay

Shawn

Travelled with partner
Was wanting adults only but there were children. Showers were never actually hot and the internet/TV did not work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Runa

Stayed 3 nights in Nov 2024