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Hotel Luma by Kavia Cancun

3.5 star property

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Front of property
In-room safe, individually furnished, desk, iron/ironing board
50-inch Smart TV with cable channels, TV
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Plaza 28
    ‪9 min walk‬
  • Plaza Las Americas
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, individually furnished, desk, iron/ironing board

Double Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, iron/ironing board

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Kavia Cancun

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (705)
The price is €54
for 1 room
includes taxes & fees
20 Jun - 21 Jun
Hotel Kavia Cancun

About this property

Hotel Luma by Kavia Cancun

Hotel with free parking, near Plaza 28
This smoke-free hotel features a restaurant, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe.
Hotel Luma by Kavia Cancun offers 54 air-conditioned accommodations, with a safe. This individually furnished accommodation includes desks. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Hotel Luma by Kavia Cancun's great location. During your stay, you're just a quick walk from Las Palapas Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Plaza 28 and a 3-minute drive from Plaza Las Americas
There's a restaurant on site. Public spaces have free WiFi. Hotel Luma by Kavia Cancun also features tour/ticket assistance, concierge services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cancun hotel is smoke free.

Hotel Luma by Kavia Cancun has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luma by Kavia Cancun

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Hotel Luma by Kavia Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 435 reviews
Rating 8 - Good. 114 out of 435 reviews
Rating 6 - Okay. 51 out of 435 reviews
Rating 4 - Poor. 16 out of 435 reviews
Rating 2 - Terrible. 22 out of 435 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central to everything.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Close to the bus station, grocery and a pharmacy is you need it
Stayed 2 nights in Feb 2025

8/10 Good

Takuya

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Feb 2025

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.
Stayed 1 night in Feb 2025

10/10 Excellent

Abdullah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.
Stayed 3 nights in Feb 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.
Stayed 3 nights in Feb 2025

10/10 Excellent

BRITTNAY KAYLEEN MEKASHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our satisfaction. We would appreciate a refrigerator in the room or that they could have ice machines.
Stayed 3 nights in Jan 2025

8/10 Good

Douglas, Spruce Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighborhood bar that starts to play music at 10 p.m. and it doesn't stop until 04:00 Extremely difficult to sleep with the "thump, thump, thump" going all night. The hotel and room were good. I will not stay at this hotel in the future.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mirsha

Stayed 1 night in Dec 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

John ANDREW

Liked: Cleanliness, property conditions & facilities

OK for a night ....

Pretty basic, nofrills, few amenities. Close to bus station.
Stayed 1 night in Nov 2024

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how clean and convenient it was to everything..transportation, food, shopping and activities! I mostly liked that shower!!! so spacious and clean!! thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Muy bien
Stayed 1 night in Nov 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service
Bed was clean noticeable noise in the street regularly for the nite ok
Stayed 1 night in Nov 2024

8/10 Good

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cómodo pero como está en una zona muy transitada y con bares cercanos, puede ser un poco ruidoso en la noche.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Stayed 5 nights in Oct 2024

8/10 Good

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Melissa S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Stayed 10 nights in Sep 2024

6/10 Okay

Jordan

Stayed 3 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024