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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
Creator video
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪7 min drive‬
  • Place, Ojo de Agua Beach
    ‪7 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Luxury Room

View from room

Luxury Room

8.4 out of 10
Very good
(163 reviews)
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 207 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite

  • 265 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Family Room

Family Room | View from room

Family Room

7.8 out of 10
Good
(58 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite With Jacuzzi

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite at Ventus Ha

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite at Ventus Ha

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

1 bedroom, premium bedding, minibar, in-room safe

Family Room at Ventus Ha

  • 53 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Room Deluxe with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room Deluxe with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with View

  • 53 sq m
  • Sleeps 4

View all photos for Family Room -5 guests- Standard with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Family Room -5 guests- Standard with Pool View

  • 53 sq m
  • Sleeps 5

View all photos for Suite Junior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Room Junior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room Junior with Pool View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite Superior with Pool View

  • 103 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite Premium with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite Premium with Sea View

  • 103 sq m
  • Sea view
  • Sleeps 4

View all photos for Junior Suite

View from room

Junior Suite

8.8 out of 10
Excellent
(50 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

1 bedroom, premium bedding, minibar, in-room safe

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

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About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like 2 outdoor pools, 5 restaurants and 2 bars.
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, manicures and pedicures or massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and kayaking
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
Some rates at Hotel Marina El Cid Spa & Beach Resort All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Hacienda Arrecife – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Alhambra – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Open daily.
El Alcazar – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
La Marina – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Tratorria Da'Gulio – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Marina El Cid Spa & Beach Resort All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Bicycle tours
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Paddleboard
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 01230110flb40

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1294 out of 2239 reviews
Rating 8 - Good. 557 out of 2239 reviews
Rating 6 - Okay. 226 out of 2239 reviews
Rating 4 - Poor. 79 out of 2239 reviews
Rating 2 - Terrible. 83 out of 2239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent spot for families. There were several pools some quiet and one main activities type pool they offered amazing activities for all ages I did yoga in the beach, Zumba and water aerobics. Tons of activities for the kiddos. Rooms were very clean. Staff were amazing!!! Everyone was friendly and they are always available to help. No Spanish? No problem lots of staff speak English. The food options were really good. The buffet has many options even for picky kids. We got free room service with all inclusive. Mike the concierge is the man!!! He will help you with anything you need. He is very knowledgeable and made a great impression. Edgar who works with booking activities is the only person in that entire hotel that is antisocial and totally in the wrong field of work. Make sure you get EVERY detail about the extra money needed when traveling off site to activities. You have to pay taxes when you get to the places even though you paid to take the trip at the hotel. You need to ask questions because they will not tell you. We had some issues and paid for a cab one day to get home from an activity because we weren’t given all the details. I would recommend it for families or for girls/boys trips.
Sunrise. Get up early it is definitely worth it
These guys are everywhere
Wildlife
Sunset. The sun sets pretty early between 7:00-8:00.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ashika Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dis nice
Stayed 5 nights in Aug 2025

6/10 Okay

Rocio

Travelled with family
Liked: Cleanliness, amenities
Property maintenance is excellent
Stayed 7 nights in Aug 2025

8/10 Good

Revital

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The area smells sooo bad 24/7 from the outside and some of the rooms too! Like we need to switch rooms twice!
Stayed 6 nights in Aug 2025

4/10 Poor

Kenneath Kam Fat

Travelled with family
Disliked: Staff & service
Front desk staff changed us to a different hotel property. No AC for 2 days due to power issue. Towel station frequently out of clean pool towels. Staff never apologized for any inconvenience they caused, other than the ones who tried to sell us tours or spa packages. This is the fourth time we have been to Cancun and will never come back to this resort!
Stayed 6 nights in Aug 2025

2/10 Terrible

JASON

Disliked: Cleanliness, staff & service, property conditions & facilities
We had no electricity for the 1st 2 days of our trip. Very limited food options could not get into any restaurant and rude bartenders. I felt very unsafe with this property with no power and I did nothing to help when we were traveling kids. We were on the top floor so no elevator. It was a hot mess and I will never go back to this place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ovamba

Stayed 6 nights in Aug 2025

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 5 nights in Jul 2025

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though in during checkout, there was a powder shortage, causing the whole building to be very hot and moist , but it was fixed the same day. I like how you have access to all three of the hotels and you’re able to get transportation. You practically have to stay a week in a little bit more to explore the whole entire hotels which I liked. I wish I could’ve seen more.
Stayed 4 nights in Aug 2025

2/10 Terrible

Nicole

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely terrible experience. Food was disgusting. Staff was unprofessional and rude. I would never return
Stayed 3 nights in Aug 2025

8/10 Good

Grant Michael

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and multiple restaurants was amazing! The beaches were filled with sargasum, but the pools were great.
Stayed 7 nights in Jun 2025

2/10 Terrible

Dany

Liked: Cleanliness
Most of our stays there the power went out. According to front desk they said the town power line caught on fire from the storm. The whole resort was without ac nor running water. The power was on and off all day, continuing for a total of 3-4 days.
Stayed 5 nights in Aug 2025

6/10 Okay

Queli, Greenbelt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Karl Kai, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Nedim

Liked: Staff & service
Disliked: Property conditions & facilities
I am writing to express my disappointment regarding a recent 5-night stay at your resort. While the first two days of our trip were pleasant, a brief power outage was followed by three days of critical air conditioning malfunction, which significantly impacted our stay. The lack of air conditioning led to extremely high humidity levels in our rooms, causing the floors to become wet and slick. My children slipped and fell multiple times, which was concerning. The unbearable heat also made dining in your restaurants and relaxing in the lobby very uncomfortable. While the pool and grounds were well-maintained, the beach was unfortunately unusable due to high levels of seaweed. Although efforts were made to contain and clean it, swimming was not possible. We also noticed an unpleasant sewer smell in certain areas of the property. We brought these issues to the attention of the reception, and they kindly upgraded us from the Marina building to Ventus Ha. However, despite being a beautiful building, this upgrade was inconvenient, and the air conditioning in the new room was still not working effectively, with the temperature remaining a balmy 80 degrees. The restaurant requiring reservations was unfortunately booked 3-4 days in advance, which meant I was only able to secure one reservation over my five-day stay. Additionally, the main dinner buffet seemed to offer repetitive selections. I hope you will consider these points for future improvements.
Stayed 5 nights in Aug 2025

8/10 Good

Chana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice until we lost power and it was very hot and humid and lost lights at night
Stayed 6 nights in Aug 2025

6/10 Okay

Elias Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
If it wasn’t that we lost electricity our last two days this would’ve been a wonderful vacation
Stayed 5 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our upgrade to a semi private pool. It made a huge difference in our vacation. The only negative was the beach which had a horrible smell from seaweed. We couldn’t go in the water and it was brown . I don’t know if it was just the time of the year.
Stayed 5 nights in Aug 2025

2/10 Terrible

Erin

Stayed 7 nights in Aug 2025

2/10 Terrible

Benjamin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was beautiful and the shows were great. We tried making reservations for meals and were told that one day that no restaurant had availability at any time and another day the only time available was at 5:30. We had a 4 night stay and 2 of the days there was no air conditioning in our room or anywhere else on the resort and the power would go off and on all through the night. Our room didn't get below 80 degrees for 2 days. We had a toilet that was clogged and wouldn't flush and it stayed that way for 3 days and even with multiple calls to the front desk, it was never fixed. Our room had 2 phones, one didn't work and the other made an off the hook signal continuously even when being returned properly. We paid good money for this trip and even at check out no one apologized or offered any type of explanation for this terrible service. The first 2 days were pretty good, but the highlight of the 2nd two days was the shuttle to the airport just so we could cool down.
Stayed 4 nights in Aug 2025

8/10 Good

Gurumurthy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees and customer service. It was a pleasant experience and enjoyed every bit of it.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tahsheema Lashawn, Irvington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, family friendly
Stayed 4 nights in Jul 2025

8/10 Good

Sumitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms
Stayed 4 nights in Aug 2025