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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sun deck
Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished
Reception
Outdoor pool, pool loungers
King Garden View | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪87 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View | Minibar, in-room safe, individually decorated, individually furnished

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy Guest Room

Cozy Guest Room | Minibar, in-room safe, individually decorated, individually furnished

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Media Luna Apartment

Media Luna Apartment | Minibar, in-room safe, individually decorated, individually furnished

Media Luna Apartment

  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Garden View

King Garden View | Minibar, in-room safe, individually decorated, individually furnished

King Garden View

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Classic Ocean Front

Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished

Classic Ocean Front

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Ocean View

King Ocean View | Minibar, in-room safe, individually decorated, individually furnished

King Ocean View

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Playa la Media Luna, Isla Mujeres

On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal
Along with an outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available once per stay.
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Playa la Media Luna, Isla Mujeres's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the beach
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4 minutes on foot from North Beach
As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Reviews

Hotel Playa la Media Luna, Isla Mujeres Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 621 reviews
Rating 8 - Good. 212 out of 621 reviews
Rating 6 - Okay. 76 out of 621 reviews
Rating 4 - Poor. 30 out of 621 reviews
Rating 2 - Terrible. 16 out of 621 reviews

Reviews

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025

8/10 Good

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel. Off the beaten path but close / walkable to Hidalgo street for dining and shopping and very close to Playa Norte. The road leading to the hotel remained covered in water after raining leaving little area to walk though. Overall, the hotel is perfect for those who just want a comfortable room conveniently located to all things downtown.
Stayed 4 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach. Staff were always helpful. Isolated from the noise and bustle of the town.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gretty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Media Luna is a small and lovely hotel that allowed us to relax and enjoy a quiet and peaceful day at the beach. The hotel provided an amazing view of the ocean during the day and night. This hotel is very special as sea turtles come out during the night to lay their eggs at the hotel’s private beach. I was very lucky to witness such an amazing event.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 4 nights in Jul 2025

6/10 Okay

Joanna, Johns Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is quiet, clean, and has friendly staff. Beautiful little beach but no swimming allowed which should have been noted in the hotel description. Run down cinder block building either in construction or vacant pretty close was a bit of a eyesore. Pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Guillermo, Chicago

Stayed 6 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
Stayed 4 nights in May 2025

8/10 Good

Ronda Kay

Travelled with family
Liked: Cleanliness
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Stayed 7 nights in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Johnny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
Stayed 5 nights in Apr 2025

10/10 Excellent

Toto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
we stay here most often when we come to the island and they always have a nice clean. Well run place.
Stayed 7 nights in Mar 2025

2/10 Terrible

Veronica

Stayed 4 nights in Apr 2025

6/10 Okay

Valerie, Brooklyn

Travelled with family
Liked: Amenities
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
Stayed 5 nights in Mar 2025

8/10 Good

Bradley Todd

Travelled with group
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
Stayed 7 nights in Mar 2025