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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sun deck
King with Hot Tub | Minibar, in-room safe, individually decorated, individually furnished
On the beach
Reception
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, beach near Centro
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub | Minibar, in-room safe, individually decorated, individually furnished

King with Hot Tub

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Palm Garden View

Palm Garden View | Minibar, in-room safe, individually decorated, individually furnished

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Cozy Guest Room

Cozy Guest Room | Minibar, in-room safe, individually decorated, individually furnished

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Media Luna Apartment

Media Luna Apartment | Minibar, in-room safe, individually decorated, individually furnished

Media Luna Apartment

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Garden View

King Garden View | Minibar, in-room safe, individually decorated, individually furnished

King Garden View

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Ocean Front

Classic Ocean Front | Minibar, in-room safe, individually decorated, individually furnished

Classic Ocean Front

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Ocean View

King Ocean View | Minibar, in-room safe, individually decorated, individually furnished

King Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Playa la Media Luna, Isla Mujeres

Along with an outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available once per stay.
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Playa la Media Luna, Isla Mujeres's great beach location. During your stay, you're just a quick walk from North Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from North Beach and 4 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 663 reviews
Rating 8 - Good. 224 out of 663 reviews
Rating 6 - Okay. 78 out of 663 reviews
Rating 4 - Poor. 30 out of 663 reviews
Rating 2 - Terrible. 17 out of 663 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and super close to North Beach. Lots of great dining options close by.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice beach.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
So quiet and calm!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice pool!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
The location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. Nice and quiet
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Rodney

Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Cayden

Liked: Cleanliness, amenities, property conditions & facilities
Always a great time. Franco at the pool bar was great, location is great. Lots of mosquitos this time but who can control them? Room was clean and cool. Only one English Channel on the TV but you are in Mexico. Pool is clean, lobby was nice and Christmas feeling.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Glenn

My wife and I have traveled around the world. This hotel is without a doubt one of the best hotels we have ever stayed in. It is heaven on earth. If you go to Isla and want peace and quiet plus being near town you have to stay here. The owners own restaurants on Isla which are great! Lily at Ballyhoo Blue was such a great hostess and the food and location were exceptional!! Prove me wrong!!! You can’t!!! Will be back soon!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Will for sure stay here again.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Christine

Liked: Cleanliness
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place with everything so close it's a perfect stay.
Stayed 2 nights in May 2024
Verified

8/10 Good

Trevor George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, wonderful facilities, great location.
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joyce Alice

Liked: Staff & service, amenities, property conditions & facilities
Our stay was wonderful!
Stayed 9 nights in Jan 2023