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Hotel Plaza Caribe

3.0 star property

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Premium Room, 2 Double Beds, Non Smoking, Pool View | View from room
Premium Room, 2 Double Beds, Non Smoking, Pool View | Down duvets, desk, iron/ironing board, free WiFi
2 outdoor pools, pool loungers
Premium Room, 2 Double Beds, Non Smoking, Pool View | Down duvets, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Down duvets, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View | Down duvets, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Down duvets, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View | Down duvets, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking | Down duvets, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Plaza Caribe

2 outdoor pools, a restaurant and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Hotel Plaza Caribe offers 134 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they enjoy the public transport around Hotel Plaza Caribe. During your stay, you're just a quick walk from Las Palapas Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • Guests speak favourably about the location and the proximity to public transport
  • Just a 4-minute walk from Cristo Rey Church and 4 minutes on foot from Las Palapas Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:30 AM.
Hotel Plaza Caribe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 190 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Hotel Plaza Caribe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Hans

Liked: Property conditions & facilities
Good spot for one night stay on arrival.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay with an easy location to the ADO to take you to the airport. also walkable to Mercado 28
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
We normally stay there as it is near bus station.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff is very nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Frances

Liked: Cleanliness
Disliked: Amenities
Convenient to bus terminal..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

yair

Liked: Cleanliness, amenities, property conditions & facilities
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Harley

Liked: Cleanliness, staff & service, amenities
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Donnie

It was clean and in good shape. Love that it’s close to the ADO
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Zach

Liked: Cleanliness
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Not what a lot of Americans demand but we love it. Clean enough, great location.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Cecelia

Liked: Cleanliness, staff & service
The room was clean and bed nice and comfy. Restaurant was good , just very simple food. The place was a convenient night stay next to the Central Ado bus station. The hotel is old and worn a bit but super quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

Linghong

Liked: Cleanliness, amenities
Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025
Verified

8/10 Good

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was great. We checked in late and there were no issues
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Underwhelming hotel across a plaza from bus station. Served its purpose.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We will come back.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ernie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. It was nice to get a room on the main floor for a change (no elevators). Staff were very nice as usual. Beautiful grounds around the pool. Comfortable beds, good food. The big thing is it's right across the street from the ADO bus station. Off to Merida we went!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025
Verified

8/10 Good

wendy

Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Room was clean, but the hotel needs to be updated and repaired.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁
Stayed 1 night in Nov 2025