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Hotel Farallón Inn Cancún

2.5 star property

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Photo gallery for Hotel Farallón Inn Cancún

Reception
Reception
Standard Room | 1 bedroom, soundproofing, free WiFi, bed sheets
Standard Room | Bathroom | Shower, towels, soap, toilet paper
1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Acanceh L 12 Mz 3 SMZ 15, Centro Cancún, Cancun, QROO, 77505
  • Plaza Las Americas
    ‪3 min walk‬
  • Dubai Palace Casino
    ‪10 min walk‬
  • Plaza 28
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Comfort Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Family Room

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Studio Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Executive Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Family Room

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Farallón Inn Cancún

Hotel with a 24-hour front desk, a short walk to Plaza Las Americas
This smoke-free hotel features a 24-hour front desk, free Wi-Fi in public areas and multilingual staff assistance.
Capital O Farallon Inn, Cancún offers 28 accommodations with air conditioning. 21-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Capital O Farallon Inn, Cancún, you're just a quick walk from Plaza Las Americas. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff and a water dispenser
  • 8 minutes by foot from Plaza Las Americas and a 4-minute drive from Puerto Cancun Marina Town Center
Capital O Farallon Inn, Cancún offers its guests multilingual staff and a water dispenser. Public spaces have free WiFi.

This Cancun hotel is smoke free.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch smart TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capital O Farallon Inn, Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 02452427
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Hotel Farallón Inn Cancún Reviews

Reviews

5.4
Rating 10 - Excellent. 23 out of 113 reviews
Rating 8 - Good. 17 out of 113 reviews
Rating 6 - Okay. 17 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 46 out of 113 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Misael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cumple. Hay agua caliente e internet. Tienen jabón chiquito. Está en mi top 3 de hoteles a los que no volvería. Sin embargo te saca de un apuro.
Stayed 1 night in Mar 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Room comfort
We should up and the man didn’t even have a computer to put in my reservation number! He said there was no reservation and accused me of faking a email reservation! Thankfully Hotels.com was able to help me and my life late at night
Stayed 5 nights in Jan 2025

2/10 Terrible

ravi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff with zero English communication, old dungeon converted to motel. Better stay some where you feel decent. Avoid if possible
Stayed 1 night in Dec 2024

2/10 Terrible

Pascal

Disliked: Cleanliness, amenities, property conditions & facilities
Never again. AC was leaking on the floor. It was like a pool in the morning. Water stinks. Bedsheets and towels have stains! No warm water.
Stayed 5 nights in Nov 2024

2/10 Terrible

Ricky

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst hotel i never been to. The room was really dirty
Stayed 7 nights in Jun 2024

6/10 Okay

Mehmet

Travelled with partner
Liked: Staff & service, amenities
It is an avarage place,usually single people stay in the hotel.close to shopping mall and eating places.safe and quite place
Stayed 2 nights in Jun 2024

2/10 Terrible

Ernestina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Con pulgas, mucho ruido de los compresores de aire acondicionado. El personal deficiente. No vayan nunca.
Stayed 1 night in Jan 2024

6/10 Okay

luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

david

Stayed 7 nights in Dec 2023

6/10 Okay

Mytha

Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Sachin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not good no food
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Worst place to stay for a vacation

The absolute worst place I have stayed in. Hot water stopped working the in the middle of our stay, the internet was useless, tv didn’t work, no microwave, they lied about their transportation, beds were so hard we all left with shoulder and back pain, you can hear everyone in their rooms.
Stayed 7 nights in Nov 2023

10/10 Excellent

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Oct 2023

6/10 Okay

Precilia

Travelled with family
Liked: Cleanliness, staff & service
It’s an old building and old pics. AC was worked on the day before but still not working enough to get the room cool.
Stayed 1 night in Mar 2023

2/10 Terrible

José Luis

Stayed 1 night in Feb 2023

2/10 Terrible

Patrícia

Stayed 1 night in Dec 2022

2/10 Terrible

Luis

Stayed 1 night in Dec 2022

8/10 Good

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Good location

It was regular hotel, The location was Ok, and the price was excellent, however the staff was not very friendly.
Stayed 4 nights in Sep 2022

6/10 Okay

Kelvin, Wanatah

Liked: Staff & service
Disliked: Property conditions & facilities
People working there were very nice and helpful. But the facilities could have been better. Bed and hot water needs work.
Stayed 2 nights in Aug 2022

2/10 Terrible

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. When we arrived at hotel there was only one person there and they guy would not take our reservation because it was online and he did not know how to use a computer. I insisted and showed him multiple times the reservation I had with Expedia. The only think I could do was pay again and then try to get reimbursed the next day when the manager would come. I paid again and was given my room. The hotel has no elevators so I had to go up 4 flights of stairs with my bags. As we went up the stairs we started noticing a really bad smell. We got to the room and the whole room smelled like stinky toilet water. We went to sleep and woke up super early to get out of there. Really bad experience. The pictures are nothing like the real thing.
Stayed 1 night in Jul 2022

2/10 Terrible

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible 😤

This place was nasty. No hot water, very old and ugly A lot of mosquitos and finally this place closed it down by health department. I have to look for another place at night when I came in. Horrible I hope to get my money back.
Stayed 6 nights in Dec 2021

2/10 Terrible

orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos y no había reserva ,el hotel lleno después de tanto insistir y enseñar todas las pruebas de correos para tratar de pagar antes de llegar y ellos nos decían que no se podía hacer por tarjeta porno tener terminal de pago no quedó otra de llegar para pagar directo Gracias a esos correos nos buscaron 2 hab malas . A los 2 días nos sacaron del hotel tarde en la noche por decir que iban a cerrar y nos cobraron esa noche que no dormimos y devolvieron el resto la dueña nunca dio la cara fue una empleada
Stayed 7 nights in Dec 2021

2/10 Terrible

Abe, Hopelchen

Stayed 1 night in Dec 2021