Iberostar Selection Cancún - All Inclusive

4.5 star property

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Photo gallery for Iberostar Selection Cancún - All Inclusive

9 outdoor pools, pool umbrellas, pool loungers
Property video
Free minibar, in-room safe, desk, laptop workspace
Reception
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Premium Room, Partial Ocean View (Accessible)

  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room (Promo)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Balcony, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Villa, Poolside

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 1
  • 1 King Bed

Last room available

  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Double Bed

Premium Room, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Master)

8.0 out of 10
Very good
(1 review)
  • 137 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room (Promo)

  • 37 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

  • 137 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

  • 89 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Suite, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Suite, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

7.8 out of 10
Good
(22 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Ocean View

7.6 out of 10
Good
(47 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Villa, Poolside

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Villa, Oceanfront (Swim Out)

7.0 out of 10
Good
(6 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

7.2 out of 10
Good
(38 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View (Accessible)

  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room Premium with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Villa with View

  • Sleeps 4
  • 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Quadruple Room Premium with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Single Room Premium with Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Suite with View

  • Sleeps 1
  • 1 Double Bed

Villa with View

  • Sleeps 1
  • 1 Double Bed

Villa with Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Double Room Premium with Partial Sea View

  • Partial sea view
  • Sleeps 1
  • 2 Double Beds and 1 King Bed

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite Master with Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

Quadruple Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Villa with View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Villa with View

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Double Room Premium

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Handicapped Room With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Single Room Premium

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Villa with View

  • Sleeps 4
  • 2 Double Beds

Suite Master with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Villa with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Villa with View

  • Sleeps 1
  • 1 Double Bed

Quadruple Room Premium

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Suite with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Double Room Premium with Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Villa

  • Sleeps 4
  • 2 Double Beds

Suite with View

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Iberostar Selection Cancún - All Inclusive

Luxury resort on the beach, with 9 outdoor pools
Spend the day relaxing at Iberostar Selection Cancún - All Inclusive's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park, a private beach and an outdoor tennis court. 9 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Iberostar Selection Cancún - All Inclusive's great beach location. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine with a beachfront location at El Maguey Restaurant, one of the property's 5 restaurants and 5 bars/lounges
  • Splash around at the free water park or swim in the 9 outdoor pools
  • Indulge with Swedish massages, hydrotherapy or body scrubs at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and an outdoor tennis court
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches
  • Airport shuttle service available for a fee
Iberostar Selection Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun resort is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
El Maguey Restaurant – This beachfront buffet restaurant specialises in Mexican cuisine.
El Laguito – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
La Horma – This fine-dining restaurant only serves dinner. Open daily.
American Bistro – This bistro only serves dinner. Open daily.
Naga Hibachi – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • American Bistro
  • El Laguito
  • El Maguey Restaurant
  • La Horma
  • Naga Hibachi

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 9 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Optional golf privileges
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 108,996 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar
All Inclusive Iberostar Cancun
Cancun All Inclusive Iberostar
Cancun Iberostar
Cancun Iberostar All Inclusive
Iberostar All Inclusive Cancun
Iberostar Cancun
Iberostar Cancun All Inclusive
Hilton Cancun Resort
Hilton Golf Spa Resort Cancun
Iberostar Cancun Hotel Cancun
Iberostar Cancun All Inclusive All-inclusive property
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Selection Cancun All Inclusive All-inclusive property
Iberostar Selection All Inclusive All-inclusive property
Iberostar Selection All Inclusive
All-inclusive property Iberostar Selection Cancun All Inclusive
Iberostar Selection Cancun All Inclusive Cancun
Iberostar Cancun All Inclusive
Iberostar Selection Inclusive

Iberostar Selection Cancún - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Parminderjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea facing pools
Stayed 4 nights in Mar 2025

8/10 Good

Shaunaq Pradeep

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Restaurants don’t need reservations which makes it hard to find a table.
Stayed 4 nights in Mar 2025

10/10 Excellent

Antonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, we will return
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
Stayed 4 nights in Mar 2025

4/10 Poor

jiaqi

Travelled with family
Liked: Cleanliness, staff & service, amenities
the room is very old
Stayed 3 nights in Mar 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort 👌
Stayed 4 nights in Mar 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
selection of restaurants was wonderful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Victoria

Stayed 4 nights in Mar 2025

10/10 Excellent

Karen Louise

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
Stayed 9 nights in Mar 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

JIE CHUN

Stayed 5 nights in Mar 2025

8/10 Good

Nader

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

8/10 Good

Angela Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and beach were beautiful! The selection of food and drinks was plentiful. The Cafe coffee drinks were delicious but the food wasn’t as tasty as I had hoped. I can be a picky eater and some of the meat creeped me out. The desserts looked gorgeous with a huge selection but they tasted bland. The facilities were nice! I would recommend this resort to others.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so happy to share this review because, honestly, finding the right resort was tough—there were so many negative reviews out there that made the search overwhelming. I had a set budget but still wanted a nice all-inclusive experience, and I’m so glad I found this one! One of the biggest highlights for me was definitely the staff. Everyone was incredibly kind, hardworking, and always had a smile on their face. I was truly impressed by the warm, charismatic energy of the Mexican people. It was also amazing to learn more about their culture through the nightly shows during my 5-night stay. I want to give a special thank you to a few team members who went above and beyond: • Manuel from the buffet restaurant • Chef Daniel • Solange, our housekeeper • Marisol from the beach restaurant • Aldo at the pool bar There were so many options for food, drinks, and entertainment—we had a blast! I would absolutely return. And if you’re like me—someone who values good service but isn’t overly picky, I definitely recommend this resort. The entire time I was there, I kept wondering what kind of experience the people who left bad reviews had, because my partner and I truly felt blessed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rochelle

Liked: Cleanliness
Stayed 4 nights in Mar 2025

6/10 Okay

Gwen

Stayed 5 nights in Mar 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY BEAUTIFUL RESORT.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property being all inclusive has everything. There are activities within the property all day long. They have good selection of food at the buffet along with other restaurants that cater to specific cuisine. I would recommend going to Iberostar Selection Cancun because of our positive experience. They also have excursions station so you can plan to do stuff outside the hotel for a fee. The only concern we have in this hotel is that on our first two days, the bathroom lights in our room shuts off automatically at certain time leaving you in the dark while inside the bathroom. Most likely attributing to energy savings. On our third day, our concern was resolved.
Stayed 4 nights in Mar 2025

8/10 Good

Alycia

Stayed 4 nights in Feb 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Amenities
Everything was amazing !!
Stayed 4 nights in Mar 2025

10/10 Excellent

Eberhard Hagen Freihoff Genannt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
Stayed 7 nights in Feb 2025

6/10 Okay

Gjergji

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Quiet, For most part this was a good stay. Most of personnel work hard and they are respectfull. I will not give a rour start resort thou. Rooms ware spacious but old and bathroom had no privacy. Cabinets were also aged. This resorts need a lift up to make it to four star and up. Food was ok in restaurants but the buffe let to desire and question your choice. Drinks , vary on what you get but still tasted like a resort drink.
Stayed 6 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Nikan, Vancouver

Travelled with family, Travelled with partner
Liked: Amenities
Bette than my expection
Stayed 4 nights in Feb 2025

10/10 Excellent

Prejoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025