Live Aqua Cancun - Adults Only - All-Inclusive

VIP Access

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Where to?

Dates

November 2025

December 2025

8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500

Place, Cancun Interactive Aquarium
‪2 min walk‬
Place, La Isla Shopping Mall
‪3 min walk‬
Place, Marlin Beach
‪6 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪60 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Room, 1 King Bed, Non Smoking, Garden View

Wonderful

33 sq m
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

Exceptional

34 sq m
Sleeps 3
2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Exceptional

33 sq m
Ocean view
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Very good

34 sq m
Ocean view
Sleeps 3
2 Double Beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

Exceptional

44 sq m
Ocean view
Sleeps 3
2 Double Beds

Premium Room, 1 King Bed, Terrace, Oceanfront

Wonderful

43 sq m
Ocean view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Exceptional

33 sq m
Ocean view
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Wonderful

34 sq m
Ocean view
Sleeps 3
2 Double Beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Exceptional

60 sq m
Ocean view
Sleeps 3
1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Excellent

34 sq m
Ocean view
Sleeps 3
2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

Very good

33 sq m
Ocean view
Sleeps 2
1 King Bed

Suite (Honey Moon)

60 sq m
Ocean view
Sleeps 3
1 King Bed

Suite (Tierra)

Exceptional

70 sq m
Ocean view
Sleeps 3
1 King Bed

Suite (Viento)

Exceptional

60 sq m
Ocean view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Partial Ocean View

Wonderful

33 sq m
Partial sea view
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

Wonderful

33 sq m
Partial sea view
Sleeps 3
2 Double Beds

Suite (Wellness Aqua)

60 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

1 Dec - 2 Dec

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Adults-only property with 8 restaurants and 7 outdoor pools

Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request

Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

7 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The shopping around Live Aqua Cancun - Adults Only - All-Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Free breakfast, free WiFi in public areas and free valet parking are available. This property offers pet-friendly amenities, such as food and water bowls.

Free cooked-to-order breakfast served daily
Free Wi-Fi (speed: 50+ Mbps)
Free valet parking and self-parking
Enjoy Mexican cuisine with garden views at SIE7E, one of the property's 8 restaurants and 5 bars/lounges
Take a swim in the 7 outdoor pools or soak in the hot tub
Treat yourself to detox wraps, body scrubs or Swedish massages at Feel Harmony Spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
Guests have great things to say about the beach and the pool
Just a 4-minute walk from La Isla Shopping Mall and 6 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Live Aqua Cancun - Adults Only - All-Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available. A complete renovation of Live Aqua Cancun - Adults Only - All-Inclusive was completed in December 2019.

This 5-star Cancun property is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to noon.

SIE7E – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

AZUR – This poolside theme restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

MB – This fine-dining restaurant specialises in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Hidden Garden – Overlooking the garden, this theme restaurant specialises in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Varenna – This poolside bistro specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Land activities

Fitness facilities

Tennis

Volleyball

Tennis racquets

Lessons/classes/games

Bartending

Cooking

Dancing

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free valet parking on site

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to noon
5 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

AZUR
Hidden Garden
MB
SIE7E
Varenna

Things to do

2 outdoor tennis courts
7 outdoor pools
Archery
Beach volleyball
Billiards/pool table
Books
Evening entertainment
Full-service spa
Gym
Hot tub
Karaoke
Nightclub
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Conference centre (14,564 square foot of space)
Coworking space

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Handrails in stairways (99 centimetre high)
Lever door handles
Lift (99 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (140 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
9 floors
Banquet hall
Built in 2005
Communal living room
Reception hall
Renovated entire property - December 2019
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free rollaway/extra bed
Pillow menu
Pillowtop mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

65-inch smart TV with premium cable channels

Food and drink

24-hour room service
Dining table
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets: USD 100 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 44 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Free rollaway/extra beds!

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 100 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Aqua Cancun All Inclusive

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Live Aqua Cancun - Adults Only - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Tamara

Travelled with group

8 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Our visit to Live Aqua was wonderful. One of the best adults only resorts we have stayed at in Cancun. We had one hiccup one night and the next day, Marco, the night manager, met with us and made it right. Thank you Marco. The staff was great. We loved that there were so many different pools...we never felt overcrowded. I do with the swim up bar was in the bigger pool.

Stayed 6 nights in Jul 2025

10/10 Excellent

Tona, Meridian

Travelled with group

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is absolutely lovely! It was perfect for our group trip and Sergio is the best bartender! I cant wait to go back.

Stayed 4 nights in Aug 2025

10/10 Excellent

WonKyeng

7 Aug 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus Antonio Lopez

7 Aug 2025

Stayed 3 nights in Jul 2025

8/10 Good

Burton

Travelled with family

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There were good restaurants but small and struggled to handle guest capacity. Most dining options are outdoors and can be HOT.

Stayed 7 nights in Jul 2025

6/10 Okay

David

6 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beach is beautiful. Staff was friendly with good customer service. The alcoholic beverages were watered down and essentially no alcohol

Stayed 3 nights in Jul 2025

6/10 Okay

Ricardo

Travelled with group

6 Aug 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The staff was great and attentive. Food was good. Beach and pool area was very nice but the issue for me was the temperature of the pools and hotel areas. The room temps were great but everything else was too hot. Cancún was in the low 90s so I would think any hotel should not have any issues cooling. We found ourselves working up a sweat during dinner then feeling uncomfortable at the bar. Then during the day when you feel like beating the summer heat the pool felt like a hot tub.

Stayed 5 nights in Jul 2025

8/10 Good

Juan

Travelled with family

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service. Very nice and clean rooms. The one main issue is that most restaurants are outside. Not ideal when it’s 100 and humid during your stay. Great service from Marco who makes awesome fresh fruit smoothies . And kudos to Cesar who went above and beyond customer service at Hidden Garden Restaurant.

Stayed 4 nights in Aug 2025

6/10 Okay

Gustavo

5 Aug 2025

Stayed 2 nights in Jul 2025

Bailey

4 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Osvaldo

3 Aug 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Rola

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

8/10 Good

Amoy Tashyna

Travelled with group

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful! The rooms were my favorite part, I love how clean they were and the turndown service.

Stayed 4 nights in Jul 2025

6/10 Okay

Bryan, Frisco

Travelled with partner

31 Jul 2025

Liked: Staff & service, amenities

Travelled with partner

30 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food is always fantastic! Hardest part is deciding what to get! Good thing you can try multiple! My wife had a great time at the spa as well. I got nice free short massage at poolside which was excellent! Great service and kindness all around, all staff is helpful and pleasant and makes you feel important and cared about. This was our 2nd visit!

Stayed 3 nights in Jul 2025

4/10 Poor

Jasmine

30 Jul 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Kwame

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely resort. Quiet, great food, beautiful beach, and friendly people. I would recommend and definitely return!

Stayed 4 nights in Jul 2025

10/10 Excellent

Chase

29 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

Live Aqua Cancun - Adults Only - All-Inclusive

Choose dates to view prices

Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Premium Room, 1 King Bed, Non Smoking, Oceanfront

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

View all photos for Suite (Honey Moon)

Suite (Honey Moon)

View all photos for Suite (Tierra)

Suite (Tierra)

View all photos for Suite (Viento)

Suite (Viento)

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Premium Room, 2 Double Beds, Partial Ocean View

View all photos for Suite (Wellness Aqua)

Suite (Wellness Aqua)

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About this property

Live Aqua Cancun - Adults Only - All-Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information