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Mex Hoteles

4.0 star property

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Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Restaurant
Front of property
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard King

Standard King | Minibar, in-room safe, desk, laptop workspace

Standard King

8.2 out of 10
Very good
(44 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | Minibar, in-room safe, desk, laptop workspace

STANDARD DOUBLE

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Mex Hoteles

Hotel in Cancun with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Mex Hoteles offers 100 air-conditioned accommodations with minibars and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mex Hoteles. During your stay, you're just a quick walk from Benito Juarez Municipal Building. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Plaza Las Americas and a few minutes from Ultramar Ferry Puerto Juárez
Mex Hoteles offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly Mex Hoteles also features multilingual staff, concierge services, and express check-in. Self parking is free.

This 4-star Cancun hotel is smoke free.

Mex Hoteles has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mex Hoteles

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 244 out of 501 reviews
Rating 8 - Good. 114 out of 501 reviews
Rating 6 - Okay. 75 out of 501 reviews
Rating 4 - Poor. 25 out of 501 reviews
Rating 2 - Terrible. 43 out of 501 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kobe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, kind, supportive and welcoming.
Stayed 9 nights in Oct 2025

10/10 Excellent

cherie

Stayed 1 night in Oct 2025

4/10 Poor

Kaya

Disliked: Cleanliness, property conditions & facilities
The alleys surrounding the hotel was so bad. Me and my friend Unfortunately, very poor AC which was the main downside of our stay. As for the area around the property was
Stayed 2 nights in Oct 2025

10/10 Excellent

Heber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! I stayed 4 nights then extended it to 5 and they gave a better room for my additional stay. It's so close the bus station ADO and there are several food options around if you walk to Palapas Park. The staff was cool and the place very neat, internet is amazing everywhere. There is a Starbucks on 1st floor, a restaurant and a bar, the rooftop is very cool if you are using the pool at night as it has a night club with live music. They stored my luggage after my check out for free. Definitely will come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Kalabe Sishu

Stayed 5 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and across from bus station
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Disliked: Amenities
Very dim lighting in room , musty smell. Hot water takes long time to run
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Thomas, Minneapolis

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms not modern. Location is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot in a busy area

Location is central a few minutes walk to everything one would need especially the bus to and from airport ! Room large modern with a balcony, bed and bedding clean very comfortable huge washroom with rain shower. Breakfast the highlight of the day!
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We weren't able to use the pool because it was a private party
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos Paulo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and great for a cheap location to stay with multiple touristy locations nearby
Stayed 3 nights in Aug 2025

10/10 Excellent

Sanjida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
En la picina no tenia toalla habia un tornillo Suelto en la Madera . La musica estaba demaciano de bulgar . Y las toalla son vieja
Stayed 1 night in Jul 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

City Escape at Good Prices

Quick one night stay not too far (about 25 minutes) to the airport with traffic. Perfect for a night where you don't need to be at the beaches, but need a room.
Stayed 1 night in Jul 2025

8/10 Good

Francisco

We liked the place 😀
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalia

Stayed 1 night in Jul 2025

10/10 Excellent

joshua Martin

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Stayed 2 nights in May 2025

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Great
Stayed 7 nights in Feb 2025

10/10 Excellent

Kadeisha

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Good
Stayed 1 night in Dec 2024