Occidental Costa Cancún All Inclusive

3.5 star property

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Room options

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(283 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Terrace

7.8 out of 10
Good
(60 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(59 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(38 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body treatments, hot stone massages or facials at Zenserenz
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
La Claraboya – This restaurant specialises in seafood. Reservations are required.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Albatros – This buffet restaurant specialises in international cuisine. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Reviews

Occidental Costa Cancún All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1137 out of 2551 reviews
Rating 8 - Good. 655 out of 2551 reviews
Rating 6 - Okay. 382 out of 2551 reviews
Rating 4 - Poor. 179 out of 2551 reviews
Rating 2 - Terrible. 198 out of 2551 reviews

Reviews

10/10 Excellent

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just did not feel safe leaving the Occidental property. However the resort itself was amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

ROSINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Aug 2025

8/10 Good

Carlos Luis Castro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great! Everyone, even security were deeply involved in helping each other making their best efforts in favour of giving an amazing experience to all customers.
Stayed 7 nights in Aug 2025

6/10 Okay

Jerry Dean

Stayed 4 nights in Aug 2025

10/10 Excellent

Jhonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks you for everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward Rafael, Collingswood

Liked: Cleanliness
👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Amina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptionally well done and the staff were always friendly and willing to help. Will definitely visit again
Stayed 4 nights in Sep 2025

2/10 Terrible

Djanna Lizette, Fresh Meadows

Travelled with family
Disliked: Amenities
I was unable to make my flight and the property didn’t refund my money nor did they issue a credit. Bummer.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cherisse Julienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here! Good food and great staff!
Mexico Lindo Restaurant
La Claraboya restaurant
Stayed 2 nights in Aug 2025

10/10 Excellent

Arif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is friendly, Pool is nice, food is very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Abdona

Liked: Amenities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenys, Waldorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tonya

Stayed 4 nights in Aug 2025

10/10 Excellent

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, and restaurants
Stayed 4 nights in Aug 2025

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La atención en general fue muy buena, todo el personal muy amable y divertidos... elegí estas fechas por que pense
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria Conchita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and will definitely recommend it to family and friends
Stayed 3 nights in Aug 2025

10/10 Excellent

Maydolis, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only thing that we didn’t like was the humidity in the bedroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

Meagan

Stayed 4 nights in Aug 2025

10/10 Excellent

Yanet

Stayed 1 night in Aug 2025

6/10 Okay

Ariadne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for the weekend. Is a ok hotel. They dont mentioned in advanced that they don't provide conditioner. Depending on how many days you stay they will tell how many restaurant dinner you can reserve. We only got one and buffet was ok. Besides staff was amazing.
Stayed 3 nights in Aug 2025

6/10 Okay

Blanca

Travelled with family, Travelled with group
Liked: Amenities
Bar closes early
Stayed 4 nights in Aug 2025

6/10 Okay

Blanca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Snack bar food could have been better , and food needed to changed out frequently. The buffet need to make sure they have plenty of food .
Stayed 4 nights in Aug 2025

6/10 Okay

gabrielle

Stayed 3 nights in Aug 2025

6/10 Okay

Gregory

Travelled with family and small children
Liked: Property conditions & facilities
Drinks and food are not good 6 out 10
Stayed 3 nights in Aug 2025