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Palmera PH by B&G - Cancún Hotel Zone

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Photo gallery for Palmera PH by B&G - Cancún Hotel Zone

Beach nearby, sun-loungers, beach towels
Dining
Outdoor pool
Living area
Property grounds

Reviews

8.4 out of 10
Very good

Entire apartment

2 bedrooms2 bathroomsSleeps 4

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Parking available

Explore the area

View in a map
Hotel Zone, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪13 min walk‬
  • Place, Aquaworld
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palmera PH by B&G - Cancún Hotel Zone

Affordable stay in Cancún’s Hotel Zone—perfect for travelers who spend the day exploring and just want a comfy, private space to rest.

Recently upgraded with TV, new AC and new Boiler system, we care about our past guests experience and look forward for the comfort of our future guests!

Views to the gardens Palmeras, fridge, stove, pool, open areas, parking, and 24/7 security. Walk to the beach, bus stop, stores, and top malls. 20 min from the airport. AC, hot water, and smart TV.

Chill here between tours, relax by the pool, and enjoy Cancún without overpaying. Clean, complete, and hosted with care—your comfort is our priority.

Have questions? Feel free to reach out anytime.

Property Update: Tuesday 17, June 2025
During your stay at this apartment building, you're just a quick walk from Ballenas Beach. An outdoor pool is available. The apartment includes amenities such as free WiFi and 2 bathrooms.
  • Air-conditioned apartment with 2 bathrooms, living room and fridges
  • Free WiFi
  • Take a swim in the outdoor pool
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Hotel Zone Beaches
Palmera PH by B&G - Cancún Hotel Zone offers its guests an outdoor pool and a garden. The front desk is open around the clock.

This Cancun apartment is smoke free.

Property amenities

Beach

  • Beach nearby
  • Beach loungers
  • Beach towels

Pool/Spa

  • Communal pool
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Car not required
  • Parking on site

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Laundry detergent

Work spaces

  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a health/beauty spa
  • Near an outlet shopping centre
  • Near the bay
  • Near the marina

Things to do

  • Boat
  • Golf
  • Water sports equipment
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Motor boating nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Wildlife walks nearby

Safety features

  • No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • Garden
  • Property does not allow children

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there are no carbon monoxide detectors or gas appliances on the property
Host has indicated that there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account, which will enable you to manage your booking.

Property is also known as

My Penthouse at Cancun
Penthouse at Cancun Cancun
Penthouse at Cancun Apartment
Penthouse at Cancun Apartment Cancun

Palmera PH by B&G - Cancún Hotel Zone Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.8/10

Cleanliness

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bill W.

Liked: Cleanliness
We recently stayed in this two-bedroom, two-bath condo in Cancun, and it exceeded our expectations! The spacious layout featured large windows that offered stunning views of the pool and lush palm trees, perfect for enjoying the sunset. The full kitchen and dining area were great for family meals, while the living room had ample sitting space for relaxation.Location-wise, it was incredibly convenient—just a four-minute walk to the ocean and three minutes to the bus stop, which made exploring the area a breeze. We also appreciated the nearby amenities, including a minimart, pharmacy, hair salon, and massage place, all within a two-minute walk.The huge pool, surrounded by greenery, was a highlight of our stay. While the condo wasn’t overly fancy, it was comfortable and spacious, providing exactly what we needed for our vacation. Our host was attentive and accommodating, offering helpful tips on local attractions and activities.Overall, we highly recommend this condo to anyone seeking an affordable and comfortable stay in Cancun. It truly felt like a home away from home!
Stayed 13 nights in Aug 2025

8/10 Good

israel, houston

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
AREA IS NICE COMMUNICATION WITH HOUSE HANDLER POOR HE NEVER GAVE YOU HIS CONTACT NUMBER NOT SUFFICENT TIOLETRIES WAS GIVEN OVERALL 3 OUT OF 5
Stayed 2 nights in Feb 2024

10/10 Excellent

rodrigo M.

Liked: Cleanliness

Great location and lots of space

We really enjoyed this apartment. Few min from the beach. We also enjoyed the pool. Very private and secure. We would go back and strongly recommend for anyone that wants to enjoy Cancun. Near Restaurants, shops and super market.
Stayed 7 nights in Mar 2024

8/10 Good

Jeffrey D.

Liked: Cleanliness

Very good value

Pros: No issues with check-in. Security is good and helpful too. The apartment is very large. The view is, as pictured, very beautiful overlooking the pool with the lagoon in the distance. The complex is very quiet and well taken care of. The grounds are well maintained. The pool is exceptionally clean. San Miguelito beach is an extra few minutes walk. It's expansive, and very beautiful but sometimes can be rough to swim. Playa Ballenas is just a little closer, but it's only a tiny slice of sand between the all-inclusives. The local restaurant, right on the corner, Andavos, is open for breakfast, lunch and dinner. It's reasonably priced. It's a short walk to catch the $1 bus to anywhere else you might like to go. Plus, Uber and taxis are always available. Cons: Hot water was sporadic at best. Cookware and cooking utensils were spartan but good enough for us. No laundry facilities - we knew that. The local laundry service down the street is not cheap. Definitely hotel zone pricing. We would both recommend and stay here again. It's a very good value. If you need 5 star luxury, the Kempinski Hotel is right across the street.
Stayed 13 nights in Mar 2024

6/10 Okay

Vilma R.

Liked: Cleanliness

Not bad for the price.

Excellent location, super close to the beach and bus pickup areas. There's a few "corner stores" nearby at walking distance. The communal pool was pleasant and we loved that it was secure in a gated community. The security guards were super friendly and the host very communicative. Here's the bad: IF this rental still says it comes with Washer/Dryer, it DOES NOT. So don't count on washing your clothes there. For someone like myself that doesn't particularly feel comfortable with (any) religious decor, this property wasn't comfy. There were God/religious quotes all over the place, and yeah it doesn't show on the pictures. Which reminds me.. if it means anything to y'all.. they have a VERY GOOD photographer. I hope you know what I mean. A lot of little things bothered us and it was the accumulation of these many things that left a sour taste. I had read recent reviews that were probably a few weeks before our stay and they had stated that there was no hot water. Whatever right? They must've fixed it by now.. sike! Nope. We didn't have hot water for the 4-5 days we were there. The host kept pushing back the fix for a reason or another, so beware. Also, pretty sadly stocked kitchen. Like, everything they state is there is "technically" there but in rough shape. And if you didn't notice, there's no TVs. The internet drops randomly, and there are light switches everywhere.. I felt like I was a D&D character in a dungeon puzzle, what. Anyway, the stay-experience is relative to the price. That's all.
Stayed 4 nights in Feb 2023

10/10 Excellent

Ricardo H.

Liked: Cleanliness

Is a great location.

It was good place, close to the shopping center.
Stayed 4 nights in Nov 2022

2/10 Terrible

Leia S.

Disliked: Cleanliness

Not for people from US

This apartment is not for people that a used to modern convenience. Hot water, tv, wifi . They sent a gentleman to get water pressure to the shower, toilet and sink. They said they changed the batteries to the hot water tank I believe the tank is 5 gallons. The wifi was out the first 3 days and then very weak and it didn't reach the bedrooms.
Stayed 6 nights in Nov 2022

10/10 Excellent

Carlos H.

Liked: Cleanliness

Nice property excellent host close to everything I’ll definitely recommend this property

Nice pretty well located very clean
Stayed 3 nights in Aug 2022

10/10 Excellent

Leatra H.

Liked: Cleanliness

Very nice and convenient

Our host, Alex, was very responsive. We loved the space, location and the pool. We stayed for a month and hope to return.
Stayed 31 nights in Jan 2022