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Paradisus Cancún – All Inclusive

4.5 star property
VIP Access

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1 bedroom, premium bedding, free minibar, in-room safe
9 restaurants, breakfast, lunch, dinner served; international cuisine
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Spa
  • Room service
  • Laundry

Explore the area

View in a map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun Interactive Aquarium
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for The Reserve Junior Suite Sunset View Adults Only

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)
  • 44 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Junior Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Premium Junior Suite Sunset View

8.0 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

Premium Two Bedrooms Master Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Two Bedrooms Master Suite

  • 102 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Premium Master Suite Sunset View

1 bedroom, premium bedding, free minibar, in-room safe

Premium Master Suite Sunset View

  • 61 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite Sunset View

Premium Suite Sunset View | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Junior Suite Ocean View

Grand Junior Suite Ocean View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Junior Suite Ocean View

8.6 out of 10
Excellent
(65 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Family Concierge Junior Suite Ocean View

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Adults Only Master Suite – Ocean View

  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Shower, eco-friendly toiletries, hair dryer, towels

Family Concierge Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Adults Only Junior Suite – Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Master Suite Sunset View Adults Only

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Adults Only Suite – Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

1 bedroom, premium bedding, free minibar, in-room safe

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Spend the day relaxing at the beach, practising your swing on Paradisus Cancún – All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Paradisus Cancún – All Inclusive's great beach location. During your stay, you're just a quick walk from Aquaworld. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Malva Food Bazar, one of the property's 9 restaurants and 7 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, body treatments or body wraps at YHI Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests like the bar and restaurant
  • Just a 3-minute drive from Luxury Avenue Shopping Mall and a few minutes from Museo Maya Trailhead
  • Local-area shuttle service available
Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

Malva Food Bazar – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Steak Cave – This fine-dining restaurant specialises in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Cielo – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Sante – This restaurant specialises in Mediterranean cuisine. Open daily.
Lemon Fish – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

This property is closed from 2 June 2025 to 31 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1374 out of 2604 reviews
Rating 8 - Good. 522 out of 2604 reviews
Rating 6 - Okay. 314 out of 2604 reviews
Rating 4 - Poor. 180 out of 2604 reviews
Rating 2 - Terrible. 214 out of 2604 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Cesar

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wasn’t much for activities. Also, there wasn’t much for food outside of having a sitdown reservation.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jhoan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y atenciones ! Jenny fue nuestra conserje y estamos más que agradecido.!
Stayed 4 nights in May 2025

6/10 Okay

David Xavier

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property staff were amazing and very helpful. Food at property were limited places were closed due to “construction” to add every time seafood was ordered it came to us warm. Other then the workers making it great the other things weren’t the greatest.
Stayed 4 nights in May 2025

10/10 Excellent

Areli Morales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

2/10 Terrible

Agustin

Nothing. The weather was very hot and humid and they didn’t believe in turning on their AC units enough to keep the guest cool throughout their resort.
Stayed 3 nights in May 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing !! We stayed in adult reserve our room was great concierge was so very nice & helpful food was good great atmosphere! First experience I've had like this!! Was great!
Stayed 5 nights in May 2025

8/10 Good

Summaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A lot of variety in dining options! Good food and amazing staff! Had a blast!
Stayed 5 nights in May 2025

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will definitely be coming back!
Stayed 4 nights in May 2025

4/10 Poor

Giselle Arana

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
With the property closing in 2 days for a major renovation, we found many areas lacking and neglected, like the cleanliness, entertainment, adequate staffing. The entire property looked outdated and in desperate need of the upcoming renovation. It was disappointing.
Stayed 5 nights in May 2025

8/10 Good

Ramesh Menon, Hillsborough Township

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Rajendra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was nice and clean, except most of the workers were as if they were doing you are favor. Not all, just most. I don’t think it is their fault, must be lack of training. Small things could be better like pool table and cues could be mended for such a lovely place. Like with the entertainment, not worth the time watching their shows. Still lovely beach, food and pool and I will be back.
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
Everything was excellent ,,,,
Stayed 3 nights in May 2025

10/10 Excellent

Marshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were incredibly accommodating and friendly. There was a great selection of food, and the hotel's ambiance was warm and inviting. Highly recommended!
Stayed 4 nights in May 2025

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in May 2025

10/10 Excellent

Bridgitte

Stayed 4 nights in May 2025

8/10 Good

Nadeswary

I really enjoyed
Stayed 4 nights in May 2025

8/10 Good

Brian, Hayward

Stayed 7 nights in May 2025

10/10 Excellent

Regina

Very clean
Stayed 4 nights in May 2025

10/10 Excellent

glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Seena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Miguel

Stayed 5 nights in May 2025

4/10 Poor

Brian, Huntington

Travelled with family
We were not made aware that the property is about to close for a nine month renovation, property was under staffed but those who were still there where great.
Stayed 3 nights in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in May 2025

4/10 Poor

Alfarid

Stayed 5 nights in May 2025