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Paradisus Cancún – All Inclusive

4.5 star property
VIP Access

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Photo gallery for Paradisus Cancún – All Inclusive

Exterior
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun Interactive Aquarium
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only | Premium bedding, free minibar, in-room safe, desk

The Reserve Junior Suite Sunset View Adults Only

  • Lagoon view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View

Junior Suite Sunset View | Premium bedding, free minibar, in-room safe, desk

Junior Suite Sunset View

  • Lagoon view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Junior Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Premium Junior Suite Sunset View

  • Lagoon view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

Premium Two Bedrooms Master Suite | Premium bedding, free minibar, in-room safe, desk

Premium Two Bedrooms Master Suite

  • Lagoon view
  • 102 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Premium Master Suite Sunset View

Shower, eco-friendly toiletries, hair dryer, towels

Premium Master Suite Sunset View

  • Lagoon view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite Sunset View

Premium Suite Sunset View | Premium bedding, free minibar, in-room safe, desk

Premium Suite Sunset View

  • Lagoon view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Grand Junior Suite Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Junior Suite Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

The Reserve Adults Only Master Suite – Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite – Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Family Concierge Master Suite Ocean View

  • Sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only | Premium bedding, free minibar, in-room safe, desk

The Reserve Master Suite Sunset View Adults Only

  • Lagoon view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View | Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite – Ocean View

  • Ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only | Premium bedding, free minibar, in-room safe, desk

The Reserve Suite Sunset View Adults Only

  • Lagoon view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Spend the day relaxing at the beach, practising your swing on Paradisus Cancún – All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Paradisus Cancún – All Inclusive's great beach location. During your stay, you're just a quick walk from Aquaworld. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Malva Food Bazar, one of the property's 9 restaurants and 7 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with body scrubs, body treatments or aromatherapy at YHI Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests like the bar and restaurant
  • Just a 3-minute drive from Luxury Avenue Shopping Mall and a few minutes from Museo Maya Trailhead
  • Local-area shuttle service available
Paradisus Cancún – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Paradisus Cancún – All Inclusive, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the luxury Paradisus Cancún – All Inclusive. Free self parking is available.

This 4.5-star Cancun property is smoke free.

Malva Food Bazar – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Steak Cave – This fine-dining restaurant specialises in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Cielo – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Sante – This restaurant specialises in Mediterranean cuisine. Open daily.
Lemon Fish – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1433 out of 2718 reviews
Rating 8 - Good. 541 out of 2718 reviews
Rating 6 - Okay. 330 out of 2718 reviews
Rating 4 - Poor. 196 out of 2718 reviews
Rating 2 - Terrible. 218 out of 2718 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shanxing

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yuqian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will visit next time
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadege

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. I highly recommend.
Stayed 2 nights in Feb 2025

8/10 Good

John

Stayed 4 nights in Feb 2025

2/10 Terrible

Jiaying

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very excited for my trip to Cancun, this hotel experience ruined my impression. The food is terrible at this hotel. You have to go in person to make reservations at a certain time rather than booking online (they don't offer online booking). So by the time I go make my reservation for the restaurants, it was all full. The only time available was 9pm or after, which is stupid. I went to Royal Solaris Cancun before and they made life easier to make reservation at the website. They had good food and drinks, customer service was great too! This hotel do not have a good customer service, they are not friendly either welcoming. Me and my mom waited so long for our food to arrive to our table, no waiter came to check on us while we're waiting. We were mad because we been eating at the buffet for 3 days straight but couldn't do nothing because all reservations were full. The other hotel I been to before had much better experience than this one, every staff there were very welcoming and happy. This hotel also don't have much activities like the other hotel do, which is making it boring. By 9pm everyone is gone and back to their rooms. Do not recommend and will not return.
Stayed 6 nights in Feb 2025

8/10 Good

DeLoy Welker

Liked: Cleanliness, staff & service, property conditions & facilities
High pressure to buy into the resort. The guy was curt and rude. Other than that it was excellent. Thanks
Stayed 7 nights in Feb 2025

2/10 Terrible

lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
very pretty style of hotel,getting very old in need of remodel. food is terrible drinks are subpar front desk service is very poor
Stayed 7 nights in Feb 2025

10/10 Excellent

Prashantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Nice clean facility. All inclusive with great food options.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and very accommodating! Love the atmosphere, there was always something to do!
Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Stayed 3 nights in Feb 2025

2/10 Terrible

Kelly

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
ITS NOT ALL INCLUSIVE LIKE I PAID FOR.

10/10 Excellent

Fitim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and staff was really nice.
Stayed 3 nights in Feb 2025

8/10 Good

Rizalynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Loved the pool area
Stayed 6 nights in Feb 2025

6/10 Okay

Daisy

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Olatilewa Olaide

Stayed 4 nights in Feb 2025

6/10 Okay

Manpreet Singh

Stayed 5 nights in Feb 2025

2/10 Terrible

Meherunnessa

Stayed 5 nights in Feb 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Got a stomach bug but the experience was really good. Only complaint is they’re really slow with bringing things to your room our room service never came
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Some updates would improve the stay quality, pleasant staff.
Stayed 3 nights in Nov 2024

8/10 Good

Thomas G Quinn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and excellent staff
Stayed 4 nights in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 9 nights in Feb 2025

6/10 Okay

Darren William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overal great. There is no control of people saving lounge chairs around the pool or ocean.
Stayed 6 nights in Feb 2025