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Privilege Aluxes Isla Mujeres Adults Only

Property class: 4.5

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk
2 outdoor pools, pool umbrellas, pool loungers
Beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪2 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(98 reviews)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(50 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

8.8 out of 10
Excellent
(93 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3

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About this property

Privilege Aluxes Isla Mujeres Adults Only

Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with facials, hot stone massages or aromatherapy at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 4 – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 973 out of 1383 reviews
Rating 8 - Good. 248 out of 1383 reviews
Rating 6 - Okay. 95 out of 1383 reviews
Rating 4 - Poor. 41 out of 1383 reviews
Rating 2 - Terrible. 26 out of 1383 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Buckley

Travelled with family
Liked: Cleanliness, staff & service
No problem with room apart from it was very small with next to no facilities to unpack the cases and no where to store them. The design of the room was poor. The staff were very courteous.
Stayed 7 nights in Jan 2026

10/10 Excellent

Christine Marie

Stayed 9 nights in Jan 2026

10/10 Excellent

Gaylen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every trip staying at privileges has been wonderful it’s our favorite vacation thank all of you at privileges for your excellent service and hospitality!!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Amy Lucille

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. We did have to upgrade from the initial room, but the second room gave us enough space to joy the night night. We were there.
Stayed 9 nights in Jan 2026

10/10 Excellent

Marlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok, not horrible, not great. Otherwise, we loved everything!
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island and a great hotel location. Everything is walkable, but it’s still worth renting a golf cart to explore more of the island. Definitely pay extra for the all-inclusive option — even if you plan to spend time off the hotel grounds, it’s worth it. There aren’t many clubs in the area, but there are plenty of restaurants, and a few play music late into the night. The hotel is adults-only. The staff are kind, and most are bilingual. Be sure to book your transportation in advance — from the airport to the ferry and then to the hotel. You’ll save a lot of money that way. Also, have some cash on hand; you won’t regret it. We stayed in a standard room with a balcony facing the street. It’s noisy during the day and quieter at night, but once you fully close the windows, it’s not an issue at all. You’ll sleep comfortably. The beds are big and comfortable, there’s decent closet and storage space, a safe for passports and valuables, yes you will have hot water , and yes room service checks in twice a day. Overall, I would definitely recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

George Henry

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel near everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ranae Nicole

Stayed 6 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience from start to finish, staff was friendly and helpful. Property was clean and well maintained. The restaurants and all staff were amazing, we did the all inclusive option and enjoyed the selection and options every day with special events and meals to attend. The beach club, chairs and access was great as well with beautiful views! We hope to go again!
Stayed 7 nights in Jan 2026

10/10 Excellent

Lindsay

Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 6 nights in Dec 2025

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was amazing and so were the staff everywhere on the property. It was a fantastic trip. Will be coming back. Loved the view from our room. Hopefully we can have that view again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Alex

Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was excellent. Rooms were huge! Different kind of all inclusive where you can actually leave the resort and feel safe walking around the island.
From our HUGE balcony.
It was my birthday!
Stayed 4 nights in Jan 2026

8/10 Good

Pablo

Stayed 3 nights in Jan 2026

8/10 Good

Brian

Stayed 4 nights in Jan 2026

8/10 Good

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay - room was spacious and clean, mini-bar re-stocked daily, perfect location with gorgeous beach and steps from bars, restaurants & shops, friendly staff throughout the property, beautiful landscaping, good restaurants on site. The only negative was the bed - it wasn't very comfortable and moved excessively if you just rolled over gently. Everything else was fantastic! I would definitely recommend this hotel and plan to return in the future.
Stayed 7 nights in Dec 2025

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff was great. The food was also wonderful, typically at an all closer resort. The food is subpar, but this resort had wonderful food! The location of the resort was also amazing! Beaches all around you very walkable to lots of fun, different bars and restaurants as well shopping…. The only downfall about the resort I would say it is very slow. Sitting at the pool, walking around the community. There are no activities. If you were looking for a very quiet resort and just hanging out, this is the place. If you’re looking for stuff going on, I would keep looking. Also, on other side note, the room was huge and really amazing but the bed was not that comfortable and our room was right off the main drive so we could hear music and always until 2 o’clock in the morning.
Stayed 7 nights in Jan 2026

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW!! Privilege Aluxes. You hotel was my husbands pick & honestly I didn't know what the expext. This was our first time here. We'll definitely be back & we miss you already!! Great room with a king size bed. Great place, very clean, loved the beach & pool area. Staff very friendly, great food on site, no small kids, close to shopping, other restaurants & absolutely lobed that Nobody was trying to push the sell of their time shares on to us. The only draw back as we did alot of time on the beach throughout the day alot of vendors were coming up to us trying to sell their merchandise. Having your beach roped off would help prevent this thus allowing your customers the relaxation they came there for. Thank you for a wonderful Holiday vacation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and very nice. The air conditioning was great, we actually got too cold a few times. The views on the patio are amazing! The beach is so beautiful and there was plenty of seating. The pool and swim up bar are so nice!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved staying at Privilege Aluxes! They upgraded our room to the suite, overlooking the ocean. The rooms were very spacious, clean, and had everything we needed. The staff were all really nice and helpful, and the food was really good too. Everything was very close and easy to get to. We would definitely stay here again!
Stayed 7 nights in Dec 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Dec 2025

10/10 Excellent

GREG N, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! We really enjoyed our stay!
Stayed 4 nights in Dec 2025