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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Buffet
View from property
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • 61 sq m
  • Sleeps 2

View all photos for Suite with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for Suite with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (M)

8.0 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (M)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (C)

8.4 out of 10
Very good
(58 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (U)

8.8 out of 10
Excellent
(288 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(476 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(39 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3

View all photos for Suite with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • 61 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3

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About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - Adults Only- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the free breakfast at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, facials or body treatments at Renova Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests love the breakfast and restaurant
  • Just a 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes on foot from Cancun Convention Center
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Don Roberto – This buffet restaurant serves breakfast, lunch and dinner.
Sakura – This diner specialises in Japanese cuisine and only serves lunch. Open daily.
Los Arcos – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Black & White – This steakhouse only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3843 out of 5391 reviews
Rating 8 - Good. 984 out of 5391 reviews
Rating 6 - Okay. 296 out of 5391 reviews
Rating 4 - Poor. 117 out of 5391 reviews
Rating 2 - Terrible. 151 out of 5391 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property, nice staff, great amenities. The resort is just kind of dated, but we really enjoyed it.
Stayed 4 nights in Jan 2026

8/10 Good

Marisela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff hospitality.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bahaa

Travelled with group
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Yuri

Stayed 5 nights in Jan 2026

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aaa
Stayed 7 nights in Jan 2026

10/10 Excellent

Hannah

Great hotel
Stayed 4 nights in Jan 2026

8/10 Good

Jayme-Lyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff is very friendly. Resort is pretty clean and well maintained. Food is “okay” - typical resort food. Overall not bad.
Stayed 7 nights in Jan 2026

4/10 Poor

shaheen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room and food was not up to par
Stayed 4 nights in Jan 2026

10/10 Excellent

Scott Garvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is truly a fantastic Hotel. Beautiful facility, beaches and the staff is wonderful. Food is great, with a super selection with 7 different restaurants. Clean, well maintained. This was our 2nd stay here and we will return for a 3rd next year!! Highly recommend this adult only facility.
Stayed 6 nights in Jan 2026

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The staff was friendly and very accommodating.
Stayed 6 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities
GREAT EXPERIENCE
Stayed 14 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The staff was awesome - hardworking and so nice!
Stayed 4 nights in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
everything was amazing , i will be back 🙏
Stayed 4 nights in Jan 2026

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room, large bathroom. As always in Mexico, stiff beds. Nice shower with plenty of toiletries. Abundant friendly & helpful staff were everywhere in the resort. Excellent breakfast & lunch buffet. Specialty restaurants for dinner were also excellent with efficient staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The room had a few issues, but was fine. the hotel staff was wonderful and they made note of my girlfriends birthday, without asking they gave us tequila and a cake. Very nice. Great hotel.
Stayed 6 nights in Jan 2026

8/10 Good

William Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is fantastic. Very helpful and polite. The food is pretty good and you can easily get a table in the restaurants, no reservation needed. The beach is small but adequate and there are birds and fish around. The room is good and the bed is just ok. Location is really good. Pools are fun but not a ton to do, not that there’s anything wrong with that.
Stayed 5 nights in Jan 2026

10/10 Excellent

Natalie Modesto, Dallas

Stayed 3 nights in Jan 2026

10/10 Excellent

Andre, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
This all inclusive is Perfect! As someone that has travelled the World and does not believe in all inclusives, I was impressed with The RIU. Many things were great, but the restaurants and the magnificent service needs special mention. Highly recommend!
Stayed 8 nights in Dec 2025

10/10 Excellent

Marie-Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time here. Would be back. Were a couple in our mid 30s and enjoyed the Riu parties, the food, the staff. Hanel from Black and White was great. He got me on a good joke. The wine was good. The night time pianist was great. Pools and property impeccably maintained. The cappuccino spot was good. Coffee would be stronger and more often smoothies to be offered please. Would be nice to have the pillows in the room and the foot cover of the bed updated. They were icky. Please keep a warm blanket for guests in the room. On the RIU app you could request the blanket though and additional pillows and amenities. We did not try the room service. The drinks were good. My favourite was the aperol spritz. It was Colld and windy and not very sunny end of Jan 2026 but thats Mother Nature. We’ll try again Nov 2026!
The Italiano restaurant. Open for dinner as of 5 pm. Fresh food.
Italiano restaurant
Krystal restaurant.
Krystal restaurant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience
Stayed 6 nights in Jan 2026

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
M main light did not work. Shower drain very slow. Toilet would barely flush. Room was clean and housekeeping. Did a good job. Food overall was very good.
Stayed 5 nights in Jan 2026

10/10 Excellent

Salem

Stayed 5 nights in Jan 2026

10/10 Excellent

Sally

Stayed 7 nights in Jan 2026

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Spotless resort excellent food great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 7 days and 6 nights and had a fantastic experience. The room was very nice with a great balcony looking out over the ocean and one of the pools. We felt the electrical needed some updating and even had a light that was flickering, not from the bulb but the switch. We called the front desk and they sent a maintenance person up quickly. He diagnosed it and said he would be back. When we returned later that day the light was working correctly and never flickered again (likely a loose wire behind the switch). We at at the order restaurants and the buffet restaurant. We really enjoyed the Black & White Restaurant which is the steak house. This gets a pretty good wait time so check in early to get a buzzer. We felt that it wasn't a problem because were had plenty to do while waiting (by that I mean sitting having drinks watching the ocean). We at breakfast at the buffet every morning and there are sooooo many choices I believe that anyone should be able to find something for them. Since we were at the pool every day we at lunch at our chairs, although the buffet is another option. They have an area where they set up and cook lunch and you can walk up and get food as you like and they are there for several hours. The activity team does games and other activities poolside and in the pool throughout the afternoon.
Center Pool
Front Entrance
Theater
Looking from ocean side toward hotel
Stayed 6 nights in Jan 2026