Royal Solaris Cancun - All Inclusive

4.0 star property

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Photo gallery for Royal Solaris Cancun - All Inclusive

Garden
Deluxe Room, Jetted Tub, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Reception
Deluxe Room, Ocean View | Free minibar, in-room safe, desk, blackout curtains
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪14 min walk‬
  • Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

Deluxe Room, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Jetted Tub, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Romance Package, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Lagoon Room

  • Lake view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near El Rey Ruins
At Royal Solaris Cancun - All Inclusive, hit the beach, dine on-site at Las Fuentes or enjoy a drink at one of the property's 2 bars/lounges. Housekeeping is available on request.
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and a safe. 40-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Royal Solaris Cancun - All Inclusive. During your stay, you're just a quick walk from Nichupté Lagoon. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of El Rey Ruins and Iberostar Cancun Golf Course
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

Las Fuentes – This buffet restaurant only serves breakfast.
Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 658 out of 1512 reviews
Rating 8 - Good. 374 out of 1512 reviews
Rating 6 - Okay. 257 out of 1512 reviews
Rating 4 - Poor. 98 out of 1512 reviews
Rating 2 - Terrible. 125 out of 1512 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
Stayed 3 nights in Feb 2025

8/10 Good

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was kept very clean. The food at the buffet was decent, I preferred the restaurant dinning. There were many pools to choose from and the foam party was so much fun! The staff were all friendly. Overall I enjoyed my stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Henna

Stayed 6 nights in Feb 2025

2/10 Terrible

Claudia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
DONT WALK RUN AWAY FROM THIS PLACE! Lets get started with the fact the their service is a total joke, when you check in they give you no details besides here's your keys. Manuel from the front desk is an absolute moron, rude , unfriendly and not a care in the world about customer service. I checked in Thursday night and handed keys to valet and my car was return next day around noon with huge scratches on the side, I kindly asked to as to a manager and a manager was never available. At first I was very understanding but when it took 3 days for me to constantly ask about the status of a report I lost it. 1 day prior checking out again I asked why its taking so long , Manuel was so rude with Not a care in the world not understanding and yet again no manager. He told me that they were still looking into it yet they asked if I had done a report which I had done 3 DAYS AGO! when I started speaking English so other guest heard what was going on all of the sudden they were moving and getting things done but to their convenience only law enforcement can look at their video surveillance . I called their local police department to file a report but security gave me the wrong address so they never arrived. When I went into their department they told me they arrived at the other royal solaris and of course we weren't there. I highly recommend staying away from places like this, I didn't feel safe anymore so leaving my room and my personal items unlocked wasn't an option.
Stayed 5 nights in Feb 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Cold food, hard to make dinner reservations.not enough pool chairs, people smoking, butting in line outdateted rooms
Stayed 10 nights in Feb 2025

6/10 Okay

Hanna

Travelled with group
overall property was OK, wasn't great and wasn't bad. Con was getting dinner reservations was very hard and annoying.
Stayed 4 nights in Feb 2025

10/10 Excellent

Adan

Stayed 3 nights in Feb 2025

10/10 Excellent

Vikramjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Asuntha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great resort. Lots of entertainment, activities and plenty of restaurants to eat at within the property.
Stayed 4 nights in Feb 2025

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff service was great - very friendly! We booked the deluxe room with ocean view and jacuzzi and it was worth it! Got privacy and woke up to a beautiful sunrise everyday. Restaurant options were limited wish there were more options but great food over all. Highly recommend booking with Bovogante. Along with that make sure to book reservations with the restaurants as early as you can as they book up fast! It was a bit difficult requesting for a shuttle service with the hotel, however, ubering to and from the airport is very cheap. I ended up booking a shuttle service from a company which costed me $60 CAD whereas uber would’ve costed me $40 CAD. I also recommend doing an excursion with Aquaworld! They have special packages and look into it! We did the jungle tour and it was so worth it!! Would not recommend jet ski as it gets quite boring after 10 mins. Overall, and amazing experience! Highly recommend staying here
Stayed 4 nights in Feb 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like it used to be

We had not stayed in this resort for 22 years and I know there were many changes over the years. Overall we found it to be an "OK" experience. The employees were helpful and gracious but if you are not wanting to join their Club or membership programs, you have to be FIRM with those people. They repeatedly would stop us to sit through the sales program and we were just there to relax. There were a few things I thought odd: You could not have any alcohol prior to 11:00 AM. Not a Bloody Mary, Mimosa or Bailey's in your coffee. They did not have Guacamole and chips in the snack bar or at any buffet. They did not have breakfast sausage but if you covertly asked your server, they would provide bacon...but it's not a menu or buffet item. The air conditioning grill blew down on the beds and froze us out and then when we turn the temp up....we were sweaty. Just a bad placement. Finally if you are disabled, the ramps are very steep and few and far between. You will need an able-bodied soul to assist. I must sound like a "Karen" but I just want people to be aware of a few things that are important to us as travelers. Pictures from room 1522 window.
Stayed 3 nights in Feb 2025

8/10 Good

Eric De La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Nissim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing food, staff, service, location. Highly recommend.
Stayed 5 nights in Dec 2024

2/10 Terrible

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The food was terrible! AC wasn't working so our room was really hot. But the beds were comfortable, and the staff was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

MARIA

Stayed 3 nights in Feb 2025

6/10 Okay

Wifek

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs
Stayed 7 nights in Feb 2025

8/10 Good

Izabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay here. We found that it was suited more towards families and there wasn’t too much for adults to do. Property itself was beautiful and clean. Food was good just wished there was more variety.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Abu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent and as expected. Very clean and enjoyable.
Stayed 4 nights in Feb 2025

8/10 Good

Estefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, only had one issue with one staff member who was rude to us but I can’t discredit the entire staff or hotel because of one person.
Stayed 4 nights in Feb 2025

6/10 Okay

Ashish

Travelled with family
The experience was sub par specially the quality of food and service.
Stayed 1 night in Feb 2025

2/10 Terrible

Frances

Stayed 3 nights in Feb 2025

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 7 nights in Feb 2025

10/10 Excellent

Cherice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Love it perfect get away for adults only to families looking for good meals & drinks!
Stayed 8 nights in Feb 2025