Seadust Cancún All Inclusive Family Resort

3.5 star property

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Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
Grand Suite, 1 King Bed (Master, Sunset View) | Lake view
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium Suite, 2 Double Beds | Free minibar, in-room safe, blackout curtains, iron/ironing board
9 bars/lounges, swim-up bar, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Family Suite, Multiple Beds (King)

  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Single Bunk Bed and 1 King Bed

Deluxe Suite (Double)

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed

  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • 60 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Oceanfront

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 2 Double Beds

  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 King Bed (Master, Sunset View)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed

  • 55 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 2 Double Beds

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds (Double)

  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Single Bunk Bed and 2 Double Beds

Similar properties

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Florencia, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to massages, body wraps or body scrubs at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the room service and bar
  • Within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

Florencia – This restaurant specialises in Italian cuisine and only serves dinner.
Big Ben – This steakhouse only serves dinner. Reservations are required. Open daily.
Samurai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Food Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Manhattan – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 976 out of 2229 reviews
Rating 8 - Good. 563 out of 2229 reviews
Rating 6 - Okay. 286 out of 2229 reviews
Rating 4 - Poor. 174 out of 2229 reviews
Rating 2 - Terrible. 230 out of 2229 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Bernice, Miltona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After reading reviews of this place, we were skeptical at best but booked it anyways. SO GLAD WE DID. Every complaint we read about was really a non-issue for us. Never waited long for elevators, food was good, many restaurant options (never had anything bad) we had a 15f and 12m with us and they both had a blast. It’s not the fanciest place with boujee everything but it had everything we needed. Room “cards” are your bracelet which was great to not mess with keys. Rooms were clean, (maybe outdated but still just fine). Staff was always pleasant and helpful. Coffee bar in the morning, then a crepe station, ice cream stand.. there was always an ability to get something to eat or drink. The pool chairs were reserved very quickly (and often with no one utilizing them) but that is on the vacationers with poor manners versus it being the resorts fault (which has happened at every resort we’ve been to). The restaurants didn’t take reservations, which we really liked as we don’t typically plan our days, just wing it, their website has the busy times posted if you would rather avoid them. All the rooms have decent views. Best part was that our flight wasn’t until 5:30 pm (checkout is noon” so they swap your room key wrist band for a regular one so you can stay/eat/drink until you have to go to the airport. We definitely would consider staying here again!
Stayed 4 nights in Feb 2025

6/10 Okay

Adnan Shabbir

Travelled with family
Liked: Staff & service
Disliked: Amenities
Overall would rate this average.
Stayed 6 nights in Feb 2025

6/10 Okay

Nieema

Travelled with family
Very family oriented and a lot for the kids to do but not much for teens better for children under 12. Restaurants have long waits and once you sit take very long to get your food. The Infinity group there hound you to try and get you to buy their travel group and it’s the only way you can get the premium liquor or stay in a suite which i think is unfair. But overall my kids had a great time
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't believe that Seadust deserves the 3.5 star rating it has. That is far too low. What I saw were scores of people trying their very best to please hundreds of guests. The food was great and everything you needed to have a wonderful vacation with the kids is right on-site. I do recommend taking small portions of food. You won't like every dish so why waste it? Start small and if you like it go back for seconds. The beach looks small in videos but it is actually quite large. You don't have to be directly in front of the resort. There is room on both sides and even a protected area where iguana's roam free and even sometimes show up on the beach. It was a great 5 days and my one son's favorite vacation so far.
Stayed 5 nights in Feb 2025

6/10 Okay

Kyla

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'll share the positives and the negatives. I will say this is not a 4 star resort but we ended up having a good 5 days after a room upgrade. Javier at the front desk helped make this a nice stay for us. I also recommend doing the jungle tour with the speed boats and snorkel. That was our favorite part of the trip! I booked the resort for me and my two children ages 11 and 9. The pool was very nice, large, clean and they allowed floats which my kids enjoyed. They also like the waterpark, but much of it was suited for younger children. The beach was beautiful but the water was rough. Unfortunately, our first room was in terrible shape. Broken tile, dirty showers in need of repair, dirty sheets and floors. We moved to a second room that was cleaner but still not a 4 star experience. Finally, we got moved to the 12th floor! Request a room on the 12th floor, which is often reserved for members but brand new! The buffet was large and offered a decent range of food my kids enjoyed and had lots of fresh fruit. The cafe made quality sandwiches. The London restaurant was the best by far. The Italian restaurant was awful. The wait time there would be an hour some nights and it's not worth it. The Asian restaurant was average but did have good service. I never made it to the Mexican restaurant because it has strange hours and not always open for dinner. Foodies should go elsewhere. Overall the staff, beach and pool made this a nice trip and the weather was perfect in February!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kuldip Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Gursimon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great! The staff were very friendly and nice. Overall, the hotel was managed well. They had a lot of activities to do. Water activities with Benjamin was fun! He was very enthusiastic and loved doing the activities. Def recommend participating.
Stayed 4 nights in Feb 2025

8/10 Good

Elena E

Liked: Cleanliness, staff & service, property conditions & facilities
The design of hotel is beautiful. One thing I didn't like was the pool opening hours were very limited. Could not swim before 9am and after 7pm.
Stayed 6 nights in Feb 2025

10/10 Excellent

UMID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for a family
Stayed 5 nights in Feb 2025

2/10 Terrible

Abdelhafid

Liked: Cleanliness
Disliked: Staff & service
We booked our package through Expedia hoping for a great vacation but I assume Expedia only shows the good reviews. As of our stay there, The food was very bad , most the time it was either cold or salty. Also the stuff members were rude and not friendly at all specially at the buffet. I won’t never go back nor recommend it
Stayed 4 nights in Feb 2025

2/10 Terrible

Ashish P

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst vacation I ever experienced. We were a true victim of a switch and bait. False advertising to a criminal level
Stayed 5 nights in Feb 2025

2/10 Terrible

Jeanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. “Family” resort not as advertised. Cannot get a soda in the mornings unless you go to the buffet. Ice cream is almost nonexistent. 5 days here and our grandkids never did get ice cream-either “out of service” or only 1 flavor left-raspberry or lime or random flavors. Not like chocolate or vanilla. Bars don’t open inside until noon. Can’t even take a plastic cup of WATER to the kids area. Kids area complete opposite of the main pools. Mini golf not open til 5:00 AND they don’t have enough golf balls. Constantly had to wait for kids to finish so we could play. VERY CRAMPED area and so crowded. Restaurants SLOW! Took over an hour to get dinner and there was only 6 of us PLUS we were the 2nd table seat at 5:00 when they FIRST OPENED. EXTREMELY DISAPPOINTED IN THIS RESORT FOR HOW MUCH IT COST US! NOT WORTH THE MONEY!! STAY AWAY!!
Stayed 5 nights in Feb 2025

4/10 Poor

earley

Travelled with family
Disliked: Property conditions & facilities

False advertisement

Staff was ok, not very friendly, food was less than ok, the Italian restaurant is terrible, all equipment on the gym was broken, I don’t recommend this hotel
Stayed 4 nights in Feb 2025

8/10 Good

McKenna, Escondido

Liked: Cleanliness, staff & service
The hotel design is beautiful and is a great place for families. Seadust catered to both the kids and adults to give both groups a great vacation.
Stayed 6 nights in Feb 2025

8/10 Good

Razan

Liked: Cleanliness, staff & service, property conditions & facilities
Javier was really nice and helpful
Stayed 3 nights in Feb 2025

2/10 Terrible

John p

Travelled with partner
Disliked: Staff & service, amenities
New management took over and closed off the 2nd floor to infinity club members only. The hotel staff kept harassing us to sign up for the infinity club. Everytime we ate at a restaurant we got horrible service. No refills on drinks. Activities were limited due to the infinity club members only. Ice machines were broken. Hot water
Stayed 7 nights in Feb 2025

8/10 Good

Karen Joy Crisolo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a very good experience with dining and personalized service with Chef Ernesto! My husband and son have celiac disease and had options at nearly every restaurant. The Japanese restaurant was our favorite and they had multiple options there! My husband gets sensitive and maybe experienced some cross contamination but he did not get sick! I wish that they had a cocktail menu so I could find inspiration for more variety outside of the usual. The service was great but I was disappointed in the amount of towels we seemed to get and it appeared that we had less supply in washcloths and hand towels and actual towels for our room. We had 5 people in our family and only got 2 washcloths the first day and then we ended up getting replenished with only 4 bath towels by our last day. I feel that the room was clean but could use some updates but we didn’t stay in the room for very long as there was a lot to do on the resort. The kids loved the Fun Bar and the splash park. Overall we had a wonderful stay and we were very sad to leave!
Stayed 5 nights in Feb 2025

4/10 Poor

Andre

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Seth Laurence

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Nusrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable hotel with a lot of family friendly amenities, the pool is specious and. Nicely set up, we enjoyed
Stayed 4 nights in Jan 2025

2/10 Terrible

Atiqullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Brianna

Travelled with partner
This hotel was clean, with many amenities, decent food, and certainly strong drinks. Kid friendly amenities, though we traveled kid free this time. We enjoyed having many options/places for food and drinks. The snack bar outside though was too small and few options for food considering the number of people. I wish there had been labels on the food in the buffet areas, for food allergies. When asking the staff what a dish was and what allergens were present, I struggled to get clear answers, and unfortunately had three instances of accidental gluten ingestion, resulting in sickness. We were met by Javier with guest services to see how our stay was(we were identified by our color wristband,discussed later), who was amazing and so personable. There were not enough chairs outside for all the guests, which meant reserving chairs really early in the morning to ensure you had somewhere to sit-either poolside or beach front. The elevator service, required due to the massive size of this place, and being on the 11th floor, was extremely slow, and quite small. Due to booking through Expedia, we were restricted in certain perks, not disclosed to us until being chastised by staff. It would have been nice to know what booking third party would mean for us as guests.
Stayed 6 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 14 nights in Jan 2025

6/10 Okay

Corey

Travelled with family
Disliked: Property conditions & facilities
Very noisy especially at night becuase of the open main area the noise travels easily, other then that great spot
Stayed 9 nights in Feb 2025

10/10 Excellent

Tammie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025