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The Westin Cancun Resort Villas & Spa

4.0 star property

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Photo gallery for The Westin Cancun Resort Villas & Spa

Terrace/patio
32-cm flat-screen TV with digital channels
3 restaurants, breakfast served
4 outdoor pools, free pool cabanas, pool umbrellas
Couples treatment room(s), steam room, body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 117 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 117 sq m
  • Sleeps 8
  • 3 Double Beds

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On the beach, sun-loungers, beach umbrellas, beach massages
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  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 2,676 reviews
The price is €166
includes taxes & fees
15 Mar - 16 Mar
The Westin Resort & Spa, Cancun

About this property

The Westin Cancun Resort Villas & Spa

On beach with 4 outdoor pools for sandy fun near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at The Westin Cancun Resort Villas & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request
The Westin Cancun Resort Villas & Spa offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. 32-cm flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at The Westin Cancun Resort Villas & Spa, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, facials or body wraps at the spa
  • Amenities include newspapers, a lift and a terrace
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a steam room
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Iberostar Cancun Golf Course
The Westin Cancun Resort Villas & Spa offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and a terrace are also featured at The Westin Cancun Resort Villas & Spa. Self parking is free.

This 4-star Cancun resort is smoke free.

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.
Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun

The Westin Cancun Resort Villas & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 14 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food options were very limited and complicated. They need to have basic meal options and pump up the quality of the items. We had to travel to IHOP to eat a decent breakfast. Their Buffet was terrible. Food was dry and sitting too long. No variety. They would close 2 pools in the evening and all guest had no option than to all be in one pool , but they advertise 3 pools. The jacuzzi temperature was more like a warm bath that a hot jacuzzi. The main pool did not have any music playing during the day because they did not have another speaker when it was needed for other activities. They need to invest in another speaker
Stayed 6 nights in Aug 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by.
Stayed 5 nights in Jul 2025

8/10 Good

AVISHEK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge.
Stayed 4 nights in Jul 2025

8/10 Good

Leticia

Stayed 5 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great!
Stayed 1 night in Jun 2025

2/10 Terrible

Bradley, South Jordan

We never stayed at the Westin Cancun Resort villas and spa. So, I cannot comment on this property. I'm sure it is nice. We stayed at the Westin Lagunamar both are in Cancun. This Westin Cancun Resort villas and spa hotel is several miles away from the Westin Lagunamar. Orbitz booked the wrong hotel. They booked the Westin Cancun NOT the Westin Lagunamar. I cancelled the Orbitz booking immediately, within minutes. I then paid with a credit card directly at the Westin Lagunamar. Even though I cancelled the reservation and was told by the Orbitz agent it was cancelled, Orbitz went ahead and tried to charge me the full amount for staying at the wrong hotel that I never even stayed at. So, what I can say is DON'T use Orbitz. I filed a full dispute showing receipts and the cancellation, my bank refunded me the money after 3 months, but Orbitz is absolutely horrible. They used to be good years ago, but I will never use them again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Mar 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025

8/10 Good

Andrea Darling de

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great properrty in many respects. At the very end of the hotel zone. Water was choppy at the beach but many pools to choose from. Only drawback was the showers took forever to heat up and the water pressure was super low. Everything else was great!
Stayed 4 nights in Mar 2025

6/10 Okay

Vancho

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica, Montgomery

Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Jurupa Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family.
Stayed 6 nights in Nov 2024

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo, merida

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in Jun 2024

10/10 Excellent

tracie, dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas. Very clean and well kept. They accommodated us during Hurricane Befyl and we frigate and they kept the services running. Lovely establishment.
Stayed 3 nights in Jul 2024

8/10 Good

Roberto

Stayed 2 nights in Jun 2024

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and safe.
Stayed 4 nights in May 2024

6/10 Okay

DANIEL, Frisco

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel is very old and lacks maintenance. Staff was ok with a few exceptions. We asked for a 2 hour late checkout and it was denied when at the same time another couple was asking for the same thing on the counter next to us and it was approved! Their argument was that our room was a suite and therefore it took them longer to clean it!!!!
Stayed 1 night in Mar 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect resort
Stayed 5 nights in May 2024

6/10 Okay

Briana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Itzel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room & super friendly staff
Stayed 5 nights in Apr 2024