The Heritage Inn

3.0 star property

Choose dates to view prices

Photo gallery for The Heritage Inn

Balcony
Restaurant
Property grounds
Suite, 2 Bedrooms, Balcony, Ocean View | Living area | TV
Suite, 2 Bedrooms, Balcony, Ocean View | Free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Housekeeping

Explore the area

View in a map
Windy Hill, Cane Garden Bay, Tortola
  • Place, Cane Garden Bay Beach
    ‪2 min drive‬
  • Place, Nanny Cay
    ‪7 min drive‬
  • Place, Tortola Cruise Ship Port
    ‪10 min drive‬
  • Airport, Tortola (EIS-Terrance B. Lettsome Intl.)
    ‪22 min drive‬

Room options

Comfort Suite, 1 Bedroom, Balcony, Ocean View

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Balcony, Ocean View

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Single Bed

Similar properties

About this property

The Heritage Inn

Hotel in Cane Garden Bay with outdoor pool and restaurant
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared.
The Heritage Inn offers 7 accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Guests have access to shared bathrooms. Bathrooms include a shower.

This Cane Garden Bay hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Heritage Inn. During your stay, you'll be within walking distance of Ballast Bay. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Within a 15-minute walk of Ballast Bay and Great Carrot Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cane Garden Bay hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Bananakeet Cafe – On-site restaurant. Happy hour is offered.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 80

Restaurants on site

  • Bananakeet Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Saturday - Sunday (9:30 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 15 October:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Hosted evening meal: USD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Inn Cane Garden Bay
Heritage Cane Garden Bay
The Heritage Inn Hotel
The Heritage Inn Cane Garden Bay
The Heritage Inn Hotel Cane Garden Bay

Reviews

The Heritage Inn Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 260 reviews
Rating 8 - Good. 53 out of 260 reviews
Rating 6 - Okay. 16 out of 260 reviews
Rating 4 - Poor. 6 out of 260 reviews
Rating 2 - Terrible. 6 out of 260 reviews

Reviews

8/10 Good

PAUL

Business traveller
Liked: Staff & service
The staff very very friendly the property needs some TLC
Stayed 1 night in Jul 2025

10/10 Excellent

Dione

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for someone who looking for quiet and relaxation.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This property has an excellent view and is located in between two popular beaches! The AC was cold. The kitchen was ready for meal preparation. The beds were comfortable. Plenty linens. amiable staff. I will stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Paos Robles

Stayed 4 nights in Apr 2025

10/10 Excellent

Candace

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best place to stay in BVI, our third time staying here, has everything you need to enjoy your trip!
Stayed 5 nights in Jun 2025

6/10 Okay

Margaret, TIGARD

Travelled with partner
Disliked: Amenities
There was no air conditioning in the living area (only the bedroom) and it was quite hot and humid. No dining services anywhere near the hotel and taxis were quite expensive. No TV. It was passable for one night.
Stayed 1 night in Jun 2025

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and views, a bit difficult drive to get to with very limited parking. Restaurant was decent but pricey for the food. Very friendly staff. 10 minutes in either direction will get you to an amazing beach, Cane Garden Bay or Long Bay.
Stayed 4 nights in May 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breathe taking views / peaceful environment. Kitchenette / living room space. Kitchenette fully equipped so you can cook your own meals when the restaurant is closed. I would def stay there again
Stayed 3 nights in May 2025

10/10 Excellent

Sid

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Air con in the bedroom is great. Staff if very friendly. Food at Bananakeet restaurant is excellent….!
Stayed 1 night in May 2025

10/10 Excellent

Lynn, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, friendly staff, great food & drinks. Room with kitchenette had all the ice basics you’d need
Stayed 1 night in May 2025

10/10 Excellent

Esther

Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff went above and beyond to help us. Definitely recommend and would come again. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The views were unbelievable. The service was great and very friendly people. I recommend it’s a hidden gem. Best sunset on the island.
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Serene
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The place was fantastic and easy to find. Great restaurant and bar. Super clean. You can’t beat the price!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, simple and clean rooms, and friendly, genuine staff made it a wonderful stay.
Stayed 2 nights in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the 4-Seasons. However if you want a relatively small locally owned facility book it! Thought the ocean view restaurant would be “OK” - wrong. Excellent menu. Great meal. Wide choices. You will not get better meal on the island (or at any resort).
Stayed 1 night in Mar 2025

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view and super relaxed week. Easy access to the west side of the island. Staff was very helpful and courteously treated us as welcome guests.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such warm and friendly staff! Beautiful view, excellent restaurant and bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025