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The Malcolm Hotel

4.0 star property
VIP Access

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Photo gallery for The Malcolm Hotel

Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, pool loungers
Lobby
Restaurant
Concierge desk
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Place, Elevation Place
    ‪3 min walk‬
  • Place, Canmore Museum and Geoscience Centre
    ‪9 min walk‬
  • Place, Canmore Nordic Centre Provincial Park
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Double Queen

8.8 out of 10
Excellent
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | Premium bedding, in-room safe, desk, blackout curtains

Malcolm King

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium Double Queen

9.6 out of 10
Exceptional
(28 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium King

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium Double Queen

9.8 out of 10
Exceptional
(25 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium King

9.0 out of 10
Wonderful
(20 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Malcolm Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at The Malcolm Hotel . During your stay, you're just a quick walk from Big Head Sculpture. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, complimentary bicycles and hiking/biking trails
  • Guests have great things to say about the pool and the clean guestrooms
  • 10 minutes by foot from Canmore Museum and Geoscience Centre and a 4-minute drive from Canmore Caverns
As a guest of The Malcolm Hotel , you'll find 2 hot tubs, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 8800 square feet (818 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly The Malcolm Hotel . Free self parking is available.

This 4-star Canmore hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (8,800 square foot of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1005 reviews
Rating 8 - Good. 143 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Dec 2025

10/10 Excellent

Mary-Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting
Stayed 3 nights in Dec 2025

6/10 Okay

Cheryl and Josh

Stayed 2 nights in Dec 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities
The hot tubs were Luke warm - they need to be much hotter. We were looking forward to spending time outside in the pool and hot tub and they were not usable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Denis

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is marvelous in a spectacular setting. The room and hotel interior was great. The room staff, restaurant and front desk staff were courteous and provided excellent service. Was there anything to improve? Hard to find anything.... the top item on the breakfast menu was oats and fruit, wish the oats was served hot!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, excellent views and enjoyed the hot tubs and pool. Plenty of seating areas in hotel and excellent displays of Christmas trees and activities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most amazing views for our room. The hotel and restaurant are both excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A Truly Luxurious Stay at The Malcolm Hotel ​From the moment we arrived, The Malcolm Hotel impressed us with its dedication to cleanliness and its beautifully modern aesthetic. The design throughout the entire hotel is fresh, sophisticated, and instantly makes you feel like you've stepped into a luxury retreat. ​ The rooms themselves were immaculate, and we especially loved the thoughtful touch of the plush robes provided—they instantly elevated the experience and made the stay feel incredibly luxurious. ​ Beyond the accommodations, our dining experience at the in-house restaurant was top-notch. The meal was absolutely fantastic and truly "top notch," but the service made it unforgettable. Our waitress was wonderful, attentive, and made us feel perfectly cared for throughout the evening. ​The Malcolm Hotel offers an exceptional blend of modern style, meticulous cleanliness, and stellar dining. We highly recommend it for anyone looking for a truly indulgent and high-quality stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and beyond perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Great views
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Amazing bride. Great amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Ying

Stayed 3 nights in Nov 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and nice and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Conveniently located.
Stayed 2 nights in Nov 2025

6/10 Okay

Samuel

Disliked: Staff & service
This hotel is only average. It commands a high price because of the location, but in any other geography this would never qualify as a 4-star hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we have stayed at this beautiful hotel. It is top notch and I would put it in the same category as a Fairmont, but the price is better. Will definitely be back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hillary

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeramy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay have wanted to stay there for years and we finally made it.
Stayed 1 night in Aug 2025

10/10 Excellent

Terris

Stayed 2 nights in Oct 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
We would suggest the Malcolm to anyone travelling to Canmore
Stayed 3 nights in Oct 2025

8/10 Good

Michael, Sturgeon County

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Malcolm Hotel was amazing. The staff were all friendly, check in easy, parking convenient, food delicious and reasonably priced, rooms clean & comfy. We especially loved the pool area with the stunning views and ability to order food/drinks right to your chair. Location was perfect for walking to restaurants and shops while still being off the beaten path for tranquility. Will definitely stay again and avoid the crowds of Banff.
Stayed 2 nights in Sep 2025