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Best Western Abbots Barton Hotel

3.0 star property

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Front of property
Property video
Deluxe Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains
Interior entrance
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
36 New Dover Road, Canterbury, England, CT1 3DU
  • Place, Canterbury Cathedral
    ‪12 min walk‬
  • Place, Marlowe Theatre
    ‪15 min walk‬
  • Place, University of Kent
    ‪5 min drive‬
  • Airport, London (SEN-Southend)
    ‪93 min drive‬

Room options

Family Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, High Speed Internet Access

  • Sleeps 2

Standard Room With 1 Double Bed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

View all photos for 1 Double Bed, Non-Smoking, Classic Room

Free toiletries, hair dryer, towels

1 Double Bed, Non-Smoking, Classic Room

  • Sleeps 2

View all photos for 2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

Free toiletries, hair dryer, towels

2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

  • Sleeps 4

View all photos for Cozy Double Room

Individually decorated, individually furnished, desk, blackout curtains

Cozy Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Individually decorated, individually furnished, desk, blackout curtains

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Individually decorated, individually furnished, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

View all photos for Family Room

Spa

Family Room

  • Sleeps 4

View all photos for Superior King Room

Individually decorated, individually furnished, desk, blackout curtains

Superior King Room

  • Sleeps 2

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About this property

Best Western Abbots Barton Hotel

Hotel with free parking, 10-minute walk to Canterbury Christ Church University
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Best Western Abbots Barton Hotel offers 43 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Abbots Barton Hotel. During your stay, you're just a quick walk from St. Augustine's Abbey. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 15-minute walk of Canterbury Christ Church University and Canterbury Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:30 AM.
Best Western Abbots Barton Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1830
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury

Reviews

Best Western Abbots Barton Hotel Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 885 reviews
Rating 8 - Good. 380 out of 885 reviews
Rating 6 - Okay. 103 out of 885 reviews
Rating 4 - Poor. 42 out of 885 reviews
Rating 2 - Terrible. 15 out of 885 reviews

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. It really had a mix of modern and historical. Felt like a proper English hotel and had a tub in our room!! Hard to find in Europe. There was some construction but it wasn’t impacting our experience and it’s obvious they’re reinvesting in the property and up keep which makes me know I would want to stay there again in years to come.
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with partner
Liked: Amenities
Overall can’t complain. The staff were great and the hotel was in such a convenient location. The room needed a bit of TLC, almost all the fixtures were loose, but it was spotlessly clean (shout out to Michelle thank you!). Would stay here again but would eat elsewhere, the food was nice but too overpriced for what it was.
Stayed 2 nights in Aug 2025

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely place, rooms could use an update but for what it’s worth it’s cozy and easily accessible from either the main road or the short walk through the backroads. Excellent location as there’s a nice quiet 10-15 minute walk to the city centre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find—an easy walk to Canterbury Cathedral

A friendly staff, comfortable room, affordable prices and excellent location make this a great place for a good night’s sleep in Canterbury. We could see the Cathedral tower out of our window.
Stayed 2 nights in Jul 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service
+ Well located near centre, free parking. Excellent friendly helpful front desk girl (eventually). - arrived and noone around , notice to call 0 , noone answered. No one in bar. . After a while and deciding to at least find loo bumped into clearly overworked " do it all " girl. Pity cos she was extremely helpful eventually - re buses , petrol station etc. - big minus. Our room was on 3rd in roof . Corridors extremely hot and so was the room. Aircon in room refused to reset from 24c. Opened veluxs - was well into the night before room reached a suitable sleeping temp. Hotel seems to be having work done (restaurant wasnt available for instance) and by general appearance of common areas and corridors, not before time. We had only chosen it as suitable and reasonably priced stopoff for Channel Tunnel for which it proved ideal simple drive in morning so on balance it did what we wanted without being anything to write home about.
Stayed 1 night in Jul 2025

4/10 Poor

Anubha

Disliked: Staff & service, property conditions & facilities, room comfort
The AC was not working The drainage is the shower was working there was water everywhere in the bathroom and leaking out to the bedroom
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given an upgrade to a suite. Fantastic!!!
Stayed 1 night in Jul 2025

8/10 Good

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel. Lovely to have heated towel rail.
Stayed 1 night in Jul 2025

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities
Property was great issuses with wifi
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

Lucky that we had a renovated room. The rest of the hotel is very tired & in need of an update. Many unhappy customers with the service at dinner. The coffe at breakfast was undrinkable.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offering was a bit basic but otherwise, a very nice place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Veronica

The hotel building is beautiful inside and out, with historic charm and tasteful decoration. The room was a good size. However, sound insulation was extremely poor. Noise from adjacent rooms, the corridor, upstairs, and downstairs was clearly audible. The floors squeaked heavily, and even placing cushions under the door did not help. Guests with children and a dog arrived next door late at night, making it difficult to sleep. The room had a low ceiling, small windows that barely opened, no air conditioning, and was very hot. A fan was provided in another room I was offered, but it was closer to loud kitchen ventilation pipes, which continued running past 11 p.m. I had a very poor night’s sleep. At check-in, I was told a vegan English breakfast would be available, but only bread and baked beans were offered. Also, the hotel is under refurbishment, which was only mentioned after booking. Due to the noise, lack of ventilation, and misleading information, I would not stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Cintia

Liked: Cleanliness, staff & service
No air conditioning in the room. Very very hot and in the reception the air conditioning was freezing cold
Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Business traveller
Liked: Cleanliness, staff & service, room comfort

City centre hotel

The room was ok, aware hotel being refurbished- there was a odour in the corridors ? From kitchens or building works. Due to the people and creaking floors from the room above meant I had a disturbed night Staff were friendly and walking access to the city centre and hospital was great. Free parking a great benefit
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

4/10 Poor

Kaj

Travelled with family
Disliked: Amenities, property conditions & facilities
What an absolute horror show. Half strip club, half Hyacinth Bucket.
Stayed 3 nights in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jul 2025

8/10 Good

John, Chard

Stayed 2 nights in Jul 2025

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Hotel very quiet, clean and staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

BERTHA A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel was clean, conveniently located and the staff very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Sightseeing

Quiet & friendly,nice room,main restaurant being refurbished but breakfast good choice.
Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old hotel with modern skin

A very cool old hotel that has been around since the early 1800s (I guess it operated as a hospital during WW2 which I found very cool). It was crazy hot and it has no AC but staff was accommodating and made it as nice as possible. It’s a short walk to Canterbury castle, and it’s a nice stroll through the neighborhood. We would stay here again.
Stayed 1 night in Jun 2025