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Best Western Abbots Barton Hotel

3.0 star property

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Photo gallery for Best Western Abbots Barton Hotel

Front of property
Property video
Bar (on property)
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
36 New Dover Road, Canterbury, England, CT1 3DU
  • Canterbury Cathedral
    ‪12 min walk‬
  • Marlowe Theatre
    ‪15 min walk‬
  • University of Kent
    ‪5 min drive‬
  • London (SEN-Southend)

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Room With 1 Double Bed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

View all photos for 1 Double Bed, Non-Smoking, Classic Room

Free toiletries, hair dryer, towels

1 Double Bed, Non-Smoking, Classic Room

  • Sleeps 2

View all photos for Family Room

Spa

Family Room

  • Sleeps 4

Executive King Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Double Room

Individually decorated, individually furnished, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

View all photos for Superior King Room

Individually decorated, individually furnished, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Classic Twin Room

Individually decorated, individually furnished, desk, blackout curtains

Classic Twin Room

  • Sleeps 2

View all photos for Cozy Double Room

Individually decorated, individually furnished, desk, blackout curtains

Cozy Double Room

  • Sleeps 2

View all photos for 2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

Free toiletries, hair dryer, towels

2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

  • Sleeps 4

Deluxe King Suite-Non-Smoking

  • Sleeps 2

Classic Single Room

  • Sleeps 1

2 Single Beds, Non-Smoking, Standard Room, High Speed Internet Access

  • Sleeps 2

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About this property

Best Western Abbots Barton Hotel

Hotel with free parking, a quick walk to Canterbury Christ Church University
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Best Western Abbots Barton Hotel offers 43 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Abbots Barton Hotel. During your stay, you're just a quick walk from St. Augustine's Abbey. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 15-minute walk of Canterbury Christ Church University and Canterbury Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:30 AM.
Best Western Abbots Barton Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1830
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury

Best Western Abbots Barton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 330 out of 859 reviews
Rating 8 - Good. 374 out of 859 reviews
Rating 6 - Okay. 100 out of 859 reviews
Rating 4 - Poor. 41 out of 859 reviews
Rating 2 - Terrible. 14 out of 859 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & so close to central Canterbury
Stayed 2 nights in May 2025

6/10 Okay

Moraes

Liked: Cleanliness, staff & service, property conditions & facilities

Scaffoldings obstructing the views

The hotel is refurbishing so there are scaffoldings near the windows of many rooms - I saw many guests complaining about this as well. This was not explicitly said before booking, so because of that, I am giving it 3 stars. It was quite clean though, and very close to the town centre.
Stayed 1 night in May 2025

6/10 Okay

Joanne

Liked: Staff & service, property conditions & facilities, room comfort
It was good great customer service considering hotels.com had not ot paid for my hotel wet I paid ... But when hotel were great about it and sorted it with hotels.com and allowed me to check in as I was rushing to get ready for my pageant.
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place, nice helpful employees, and tasty gluten-free options
Stayed 4 nights in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Clean and comfortable hotel. Good location as can walk into the centre of Canterbury. Plenty of parking
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Lovely surroundings, very clean. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Patarawadee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel. It has character. We had good time staying here. It would be great if it has AC.
Stayed 1 night in May 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to city center

Stayed 1 night in May 2025

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful relaxing stay.

The hotel is looking great as it undergoes its changes. Stylish and bespoke bar area, fabulous room and amazing friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Christopher, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were all great - super polite, friendly and helpful. Room was spotlessly clean and parts looked recently painted. Lovely large towels. Overall however the room needs renovation. Was delighted with the vegan choices for breakfast and the hot breakfast was well cooked and tasty. Hotel is currently undergoing renovations and this does impact on facilities. The areas done (reception and bar area) look great but our bedroom windows were in a terrible state and the view mainly of scaffolding. Also the hotel is set back from the road and the signage at the entrance is missing, so it is difficult to find the entrance from the road.
Stayed 3 nights in May 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service
Nice rooms- although when lift broke a hike to 3rd floor Good breakfast- unfortunate that restaurant out of action as choice of food not very good and couldn’t get any food from bar at lunch time Lack of fridge in room and no bottled water
Stayed 2 nights in May 2025

10/10 Excellent

PHILIP

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An aging property going under refurbishment. We stayed in a pet friendly large upgraded room, with a view of the front garden. The hotel is set back from the main road, so very peaceful. Within a 10 min walk of the city, so an excellent location. We thought the price per night on a BH weekend was competitive, which included a good breakfast and free parking, which many of the other hotels charge for, these days. Very welcoming and friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a super place to stay - disappointed with our dinner experience in the bar! Clearly short on staff or similar as meal took 90 minutes to arrive. The meals themselves did not represent value for money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place and service from the staff, we'll be back soon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Graeme

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

8/10 Good

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few problems but they were sorted quickly

A few problems but they were sorted quickly
Stayed 2 nights in Mar 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, property conditions & facilities

Great service, bed uncomfortable

The position is great and the decoration good. The reception staff were always helpful. However, the bed was a small double and very hard and uncomfortable. Also, there was a noisy fan sound from somewhere that woke me up. I realise that beds are very subjective and the noise may only be localised but it affected me. This does not take away from the location or service. Also, the rooms were very well finished and the styling thought about.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean quiet property. Wonderful breakfast and a top notch staff.
Stayed 2 nights in Apr 2025

8/10 Good

Lee

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay the staff were great we would stay again, unfortunately the walls a little thin and a loud sleeper next door 😴
Stayed 1 night in Mar 2025