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Hampton by Hilton Canterbury

3.0 star property

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Photo gallery for Hampton by Hilton Canterbury

Restaurant
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
7 St. Margaret's Street, Canterbury, England, CT1 2TP
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Westgate Gardens
    ‪5 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (View)

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(51 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

View all photos for Queen Room with View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room with View

  • Sleeps 2

View all photos for Queen Room with Sofa Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room with Sofa Bed

  • Sleeps 3

View all photos for Twin Room with View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room with View

  • Sleeps 2

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Queen Room

  • Sleeps 2

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About this property

Hampton by Hilton Canterbury

Hotel with free breakfast, 4-minute walk to Canterbury Cathedral
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton by Hilton Canterbury. During your stay, you're just a quick walk from Canterbury Cathedral. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Canterbury Cathedral and 6 minutes on foot from Marlowe Theatre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton Canterbury.

This 3-star Canterbury hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hampton by Hilton Canterbury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton by Hilton Canterbury Hotel
Hampton Inn Canterbury United Kingdom
Hampton by Hilton Canterbury Canterbury
Hampton by Hilton Canterbury Hotel Canterbury

Hampton by Hilton Canterbury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable Breakfast was great quality and lots of choice
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff totally on the ball, well trained and helpful. Breakfast is very average and coffee was awful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff downstairs in all areas were very friendly, room & bathroom was essentially very clean apart from a lot of crumbs inside the room drawers, not that we needed them for one night but maybe check the drawers.... Unfortunately we were on the 4th floor and there was a private function above which was incredibly noisy from when we got back from dinner until midnight. Although we were offered a room swap, we had already showered, were in PJ's and were trying to watch a film...
Stayed 1 night in Oct 2025

8/10 Good

Chong

Stayed 4 nights in Oct 2025

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a well located hotel. Staff were friendly and helpful when asked about gluten free breakfast options. Though not everything was readily available at busy time, they were able to bring gf bread and the signage was excellent. Main issue for us was noisy booming disco music way too audible on the 4th floor, preventing us getting the best night's sleep. Still, not sure how that could be prevented. I would probably book elsewhere due to this factor, especially on the weekend.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucianna

Liked: Cleanliness, staff & service, property conditions & facilities
Loveliest staff and clean room and great location
Stayed 1 night in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, property conditions & facilities, room comfort
Parking was safe and easy
Stayed 3 nights in Oct 2025

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

Nice room Great shower Comfy bed Good car parking
Stayed 1 night in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une de nos chaînes d'hôtel préférées

Location idéale, à 10 minutes de marche de la gare Canterbury West et encore moins de celle de Canterbury East, à deux pas delà cathédrale, des restos, boutiques, etc. Le buffet du petit déjeuner est complet et de bonne qualité. La chambre est de belle grandeur et les lits confortables. Il y a même une planche à repasser. Très bonne insonorisation entre les chambres et l'extérieur.
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Position

Parking was expensive even with the special rate
Stayed 1 night in Sep 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but all rather functional. Nothing special, but nothing particularly bad either.
Stayed 2 nights in Oct 2025

8/10 Good

Clement

Travelled with family, Business traveller
Liked: Cleanliness
The breakfast was the same every day. An omlette station would be nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my two night stay at this hotel, the staff were friendly, helpful and professional, the room was very clean and bed comfortable. Amazing that a buffet breakfast was imcludes in the price too, and pizza availabre 24/7 for an additional cost, and other items on the menu including vegan options.
Stayed 2 nights in Oct 2025

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, amenities
Clean rooms Wonderful staffs
Stayed 4 nights in Sep 2025

8/10 Good

Pakinee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is good and staff great service Room was okay but cleaning was poor as hair from last guest in bathroom. Extra pillow request was met with “ if we have any spares “ normally a couple of spares in the room always. Parking works well and close
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myself and my Girlfriend have really enjoyed our stay The staff have been brilliant helpful and cheerful and a pleasure to be around I will definitely be coming back again
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On each floor there are about four rooms that are much smaller than the advertised 230ish square feet, we were given two of those rooms and were disappointed given we prioritize room size when choosing hotels. It felt like we did not get what we paid for
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

yuanqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is exceptional, very helpful. Breakfast is very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned in Canterbury, enjoyable stay 😊

Great location, Hampton hotel is well placed and our room on the fourth floor was spacious and quiet. Only negative was the extractor fan in the bathroom going 24/7. Buffet breakfast was good though limited choice if you don't like a fried breakfast. Reception staff were helpful and friendly. Ness ensured a warm welcome on arrival.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jian Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had really high hopes for this stay, having never stayed in a Hilton before but knowing the name and the prestige it carried. Myself and my partner were looking forward to a quiet, restful stay, but it was very much the opposite. The staff were lovely and the room itself was fine in appearance, but I hadn't expected to hear the loud, pounding bass of music from the rooftop bar above from our room, which went on until very late both nights of our stay. The mattress was rock solid, so between the noise and the mattress, it ended up being very much the opposite of a restful, relaxing weekend. We both slept poorly as a result and I spent the weekend with considerable aches and pains, which really soured our trip. I mentioned the noise from the bar upon checking out, but didn't see much point in raising the issues during our stay, as it was likely both issues would not be resolved by being moved to a different room. We were not even on the floor directly below the bar, so I can imagine how much noiser it must have been for other patrons. It was a real shame, as otherwise we would have had a really nice weekend, and all of the staff we encountered were incredibly nice and helpful (and the issues mentioned would be things they would likely have very little ability to change). I'd definitely think twice about booking this hotel and while I can't do anything to change the bad weekend we had, I hope others don't make the same mistake.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location very central. The air conditioning was hit and miss, I prefer the option of opening a window for fresh air. Breakfast was average but overall enjoyed our stay in Canterbury.
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel and really helpful staff.
Stayed 1 night in Sep 2025