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Hampton by Hilton Canterbury

Property class: 3

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Photo gallery for Hampton by Hilton Canterbury

Restaurant
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7 St. Margaret's Street, Canterbury, England, CT1 2TP
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Westgate Gardens
    ‪5 min walk‬

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (View)

8.8 out of 10
Excellent
(28 reviews)
  • Hill view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(35 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(54 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

View all photos for Queen Room with View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room with View

  • Sleeps 2

View all photos for Queen Room with Sofa Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room with Sofa Bed

  • Sleeps 3

View all photos for Twin Room with View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room with View

  • Sleeps 2

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Queen Room

  • Sleeps 2

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About this property

Hampton by Hilton Canterbury

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton by Hilton Canterbury. During your stay, you're just a quick walk from Canterbury Cathedral. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Canterbury Cathedral and 6 minutes on foot from Marlowe Theatre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton Canterbury.

This 3-star Canterbury hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hampton by Hilton Canterbury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton by Hilton Canterbury Hotel
Hampton Inn Canterbury United Kingdom
Hampton by Hilton Canterbury Canterbury
Hampton by Hilton Canterbury Hotel Canterbury

Hampton by Hilton Canterbury Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1005 reviews
Rating 8 - Good. 216 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Good hotel room in a good location.
Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Reception staff very polite and professional. Clean, tidy room with very clean bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Clean quiet room
Stayed 1 night in Jan 2026

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was ok. Parking was a rip off at 25 a night when sold it was like they doing a favour I saved 1.20 a day for the Hassel I went through. I had more gym equipment at home. Food portions tiny.
Stayed 5 nights in Jan 2026

4/10 Poor

Wendy

Travelled with family
Disliked: Cleanliness
Poor customer service plus they wanted double charges me
Stayed 5 nights in Jan 2026

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was amazing. Dining area was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Second visit, same excellent experience as the first review :-)
Stayed 1 night in Jan 2026

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, amenities
Breakfast was very good. Lots of options.. Coffee is not great though.
Stayed 2 nights in Jan 2026

8/10 Good

Mariko

Liked: Cleanliness, staff & service
Good stay overall, with the most helpful staff!
Stayed 7 nights in Dec 2025

10/10 Excellent

Lorenzo

Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Truly a gem in the city centre, from a welcoming multifunctional lobby floor to clean, spacious rooms, a firm bed and a 58” TV. Breakfast buffet covers all the bases (except perhaps for the coffee). Comes with very good (~75MB) WiFi as standard. What’s not to like ??
5 mins from Canterbury Cathedral,
Lobby and reception area
Stayed 3 nights in Dec 2025

10/10 Excellent

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
N/a
Stayed 1 night in Jan 2026

10/10 Excellent

Rasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable beds
Stayed 2 nights in Dec 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and team all very helpful
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities
Huge noise from the roof bar above until midnight. This place is more like a Travelodge with a disco than a Hilton. Room for two was made up with an extra bed we didn’t request. The buffet breakfast was ok, but just ok for the price we paid, I’ve stayed in much better hotels and won’t go here again
Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is an excellent location, very friendly and lovely and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an excellent location, close to Canterbury high street and main shops, the staffs are attentive and responsible. Great varieties of breakfast, and the room has everything I need.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We visited Canterbury for the first time to experience the Christmas markets as part of a ladies’ night away, with lots of festive activities planned. The original hotel I had booked fell short in terms of service, so I changed our reservation at the last minute to the Hampton, a decision I’m so glad I made! Even before arrival, communication was excellent. I was kept well informed, particularly regarding parking, and the service already felt warm and welcoming. On arrival, we were quickly accommodated. Louise went above and beyond to ensure we were comfortable and settled, which made a real difference. The rooms were clean, comfortable, and provided a great night’s sleep. Despite being located on a pedestrian road, the hotel was quiet, with no noise or disturbances on our floor. The location was fantastic for accessing the Christmas markets and local shops. Breakfast was satisfactory, with an average selection and quality. The waffles were a highlight, along with the fresh fruit. The hot chocolate was very popular with the rest of the group. Fried eggs would have been a great addition to the menu. Overall, we thoroughly enjoyed our stay and would happily return. Every member of staff we encountered was polite and pleasant. A special thank you to Louise and the gentleman at checkout for their assistance and fantastic service.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, lots to choose.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carole A

Liked: Cleanliness, amenities, property conditions & facilities
very well situated, clean comfortable good staff
Stayed 4 nights in Dec 2025