Hampton by Hilton Canterbury

3.0 star property

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Photo gallery for Hampton by Hilton Canterbury

Restaurant
Lobby
Restaurant
Lobby
Room, 1 Queen Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7 St. Margaret's Street, Canterbury, England, CT1 2TP
  • Canterbury Cathedral
    ‪4 min walk‬
  • Marlowe Theatre
    ‪5 min walk‬
  • University of Kent
    ‪3 min drive‬
  • London (SEN-Southend)

Room options

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (View)

8.8 out of 10
Excellent
(24 reviews)
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(27 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room with View

  • Sleeps 2
  • 2 Single Beds

Queen Room with View

  • Sleeps 2
  • 1 Queen Bed

Queen Room with Sofa Bed

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Room with Sofa Bed

  • Sleeps 5
  • 1 Single Sofa Bed, 2 Single Beds and 1 Queen Bed

Similar properties

About this property

Hampton by Hilton Canterbury

Hotel with free breakfast, a quick walk to Canterbury Cathedral
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton by Hilton Canterbury. During your stay, you're just a quick walk from Canterbury Cathedral. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Canterbury Cathedral and 6 minutes on foot from Marlowe Theatre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton Canterbury.

This 3-star Canterbury hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hampton by Hilton Canterbury has a restaurant on site.

Languages

English, Estonian, French, German, Italian, Lithuanian, Polish, Russian, Spanish, Thai, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton by Hilton Canterbury Hotel
Hampton Inn Canterbury United Kingdom
Hampton by Hilton Canterbury Canterbury
Hampton by Hilton Canterbury Hotel Canterbury

Hampton by Hilton Canterbury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1009 reviews
Rating 8 - Good. 218 out of 1009 reviews
Rating 6 - Okay. 54 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

AYM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding customer service

Customer service is amazing , special thanks to Louise who went out of her way to resolve the issue with our room booking - the room originally given to us was different from what we believed to have booked based on the picture. Louise went through all the rooms to find one that met our requirement to make our stay perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value practical hotel. No magic but v convenient and nice staff.
Stayed 1 night in Apr 2025

6/10 Okay

Katya

Dear Hampton Team, Thank you for your hospitality during my recent stay. I truly appreciate the effort put into maintaining clean and comfortable rooms—it made my stay pleasant in many ways. However, I’d like to kindly mention that the noise level, particularly the loud music that continued until almost midnight, made it difficult for me to sleep. As a guest who values a quiet environment for rest, this was quite disruptive. I completely understand that entertainment is part of the guest experience, but I would sincerely appreciate it if future noise levels could be managed, especially during late hours, to ensure all guests can relax undisturbed. Thank you for considering my feedback, and I hope to have another opportunity to stay with you under more peaceful conditions. Best regards, Katya
Stayed 1 night in Apr 2025

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Canterbury

The hotel is located on a pedestrian street right in town but close to parking and shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

4/10 Poor

Keith

Liked: Property conditions & facilities
Disliked: Staff & service

Not impressed

Check in was fine, until the breakfast was explained, told i cant come and eat between 0830 and 0930, as booked, but i can eat at 0800. I dont eat that early, was also told if im running late, to inform reception. So, i didnt have breakfast all the 3 mornings, i dont eat by the clock. Sunday morning, approx 0930, a vile smell started, looking out of hotel window, a slurry truck was cleaning out drains or sewage, this happening righg below my window and the vile smell coming into my room, windows cannot be opened, but any smell like that can make its way in. A rush to get out, not putting up with that. If staying at weekend, dont get the 2nd floor and an even number room! Will i return? No.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Angel K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Rajdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DOROTHY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very happy stay.

Great location and while parking is a few minutes walk away and at a special rate of £25 per day the proximity to restaurants etc was great. Complimentary breakfast each morning was really appreciated and the staff were by far the most pleasant staff I have ever met in any hotel, and I have stayed in a lot. The day started with the extremely cheerful and welcoming Robbie and Poppy at breakfast and desk staff friendly and welcoming.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fergus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff. The room was ready so we got to check in early which was a bonus. Brilliant breakfast with wide variety. Room & hotel clean & comfortable. Right in the centre of Canterbury, would definitely stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lime this hotel because it was in walking distance to everything we needed. Tbe hotel was very freindly and clean. Beeakfast was good too
Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go to hotel in Canterbury

Amazing stay, always love our visits. John was fantastic again and looked after us well.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the city and near the Cathedral. Lovely, energetic staff. Good breakfast with espresso drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ewan

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour!

Excellent hôtel, personnel très professionnel, Petit-déjeuner superbe, localisation géniale en plein centre-ville, il ne manque qu'un frigo dans la chambre (ce qui me semble être un minimum pour un Hilton).
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, modern hotel in central Ipswich close to the Cathedral and shopping. Very good breakfast.
Stayed 2 nights in Mar 2025