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The Falstaff Hotel

4.0 star property

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Photo gallery for The Falstaff Hotel

Property entrance
Exterior
Concierge desk
Lounge
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Place, Westgate Gardens
    ‪1 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Canterbury Cathedral
    ‪7 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, individually decorated, individually furnished

Luxury Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Cosy Double Room

8.0 out of 10
Very good
(25 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Falstaff Hotel

Riverside hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk.
The Falstaff Hotel offers 49 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Falstaff Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canterbury Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a terrace, coffee/tea in a common area and co-working space
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westgate Gardens and 4 minutes on foot from Marlowe Theatre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Falstaff Hotel also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Restaurant – This buffet restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.50 for adults and from GBP 14.50 for children
  • Uncovered self-parking fee: GBP 15 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

carol e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, with no extra room to unpack clothing. The bed was comfortable. The shower was one of the largest and nicest we had compared to the other places we stayed. The full English breakfast was great and plentiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Stayed on a Friday night . Availed if happy hour with beautiful live jazz band music in the background. Staff so genuinely friendly . Interior decor is gorgeous. Normally book a 4 star hotel but this stay has changed our minds ! Well done falstaff !
Stayed 1 night in Oct 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Falstaff is conveniently located to the train station and downtown. We were able to store our luggage while we waited for our room and explore the neighborhood. The staff is helpful and kind. Breakfast is simple but adequate. Opt for a larger room, especially if there are two of you.
Stayed 2 nights in Sep 2025

4/10 Poor

Kate

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff were ok overall, some really pleasant and others clearly fed up! It's a really old building so challenging to manage. Our room was described as 'cosy' it was tiny with an awful view at the back of the fire escape and windows that didn't open properly. I felt very claustrophobic. The bathroom was a shower over a bath but so small it was hazardous trying to get out of. We are over 60 and the position of the towel rail meant it was what you grabbed to try to get out, after we both burnt ourselves they kindly turned it off. The location is great but a bit noisy but we had expected some noise but I don't think we'll stay again and definitely not in what they describe as a 'cosy' double- not my interpretation of cosy! Fortunately we were out a lot of our stay. Parking was ok but steep at £12 per day. If we visit Canterbury again and ot is likely we will, I'll do more research amd find an alternative, perhaps a little further out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

feras

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room with a lovely big bath and power shower. The 6’ bed was extremely comfortable and we slept really well. Breakfast the following morning was the normal fare but served quickly and efficiently. Thank you
Stayed 1 night in Sep 2025

6/10 Okay

feras

Stayed 1 night in Sep 2025

10/10 Excellent

Deborah G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized and comfortable room, fabulous breakfast
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Dominique

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 2 nights in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were given was disappointing as it was next to noisy pub garden and was smaller and more cramped than advertised, thankfully the receptionist was great and moved us to a different room which was lovely and we had a great stay. Food at the nearby Cafe de soleil was delicious and hotel was convenient for wandering round the city and Cathedral
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Falstaff ricks!

I loved every minute of my stay. The check-in was easy and the woman at the front desk was very pleasant. Bar staff was nice- I especially liked Felipe. He is a good fit for a bar man.
Stayed 3 nights in Sep 2025

8/10 Good

Elaine

Liked: Cleanliness

Good for a weekend.

Convenient, friendly and clean.
Stayed 2 nights in Sep 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service
Overall decent hotel. Best thing is convenient location to the train station, dining options and attractions. Warm breakfast options and happy hour incl. boardgames and snacks were great. Rooms could use a makeover (bathroom ceiling crumbling etc) though, especially for the price.
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Emma-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very relaxing stay

A lovely hotel.classic room was spacious with a very comfortable bed. Bar staff were excellent. Breakfast was lovely.
Stayed 2 nights in Sep 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Convenient location. Walkable to everything in town. Bathroom toilet and tub gurgle and spout nasty water about 2-3 inches up from the drain, very visible and smells awful. This is sewer gas. I do not recommend this hotel to anyone. Check-in is rigid, even if the room is ready and cleaned, you cannot check in until 3 pm - period. A long line forms at the front desk at 3 pm, all guests kept waiting in adjacent sitting rooms for the 3 pm hour. Petty and bureaucratic process and not in the least customer friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Michel

Stayed 2 nights in Sep 2025

8/10 Good

Derek

Stayed 8 nights in Aug 2025