The Falstaff Hotel

4.0 star property

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Photo gallery for The Falstaff Hotel

Property entrance
Junior Suite | Hypo-allergenic bedding, individually decorated, individually furnished
Reception
Luxury Room | Hypo-allergenic bedding, individually decorated, individually furnished
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Room service

Explore the area

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8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Place, Westgate Gardens
    ‪1 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Canterbury Cathedral
    ‪7 min walk‬
  • Airport, London (SEN-Southend)
    ‪118 min drive‬

Room options

Classic Double Room

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cosy Double Room

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Falstaff Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk.
The Falstaff Hotel offers 49 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Falstaff Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canterbury Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a terrace, coffee/tea in a common area and co-working space
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westgate Gardens and 4 minutes on foot from Marlowe Theatre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Falstaff Hotel also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Restaurant – This buffet restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.50 for adults and from GBP 14.50 for children
  • Uncovered self-parking fee: GBP 15 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1009 reviews
Rating 8 - Good. 325 out of 1009 reviews
Rating 6 - Okay. 78 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Stayed 1 night in Jan 2026

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff, comfortable room and a good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
This is our 2nd stay at the Falstaff and it won’t be the last. A lovely hotel with lovely staff.
Stayed 1 night in Jan 2026

6/10 Okay

Billie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and bed. Breakfast very poor - extremely limited selection and the cooked breakfast was low quality.
Stayed 2 nights in Jan 2026

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Stayed one night in a superior room in main hotel. Was very spacious, but freezing cold. Radiator in room was only Luke warm, unfortunately did affect our enjoyment of stay. Breakfast was good, but again the room was freezing, people sitting in coats and hats! It was a freezing day, but they need to turn the heating up. Great location only a few minutes walk into Canterbury.
Stayed 1 night in Jan 2026

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities
Beautiful room, great breakfast and friendly staff! It was the perfect hotel for a weekend stay in Canterbury.
Stayed 1 night in Jan 2026

2/10 Terrible

Keith

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
Stayed in Superior room in hotel annexe. Very quiet and well furnished. Hotel interior was modern and clean. Excellent breakfast and staff very helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Izzy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value and lovely place
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
First and foremost, the staff at this hotel are excellent, as is the location which is convenient for the city centre.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorraine

Wonderful stay at the Falstaff for New Year.
Stayed 2 nights in Dec 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities
Good location. Spacious room. Good breakfast options.
Stayed 2 nights in Dec 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old building, good toiletries in bathroom. Vegan breakfast was good, decaf coffee stood out as excellent. Happy hour for guests between 6-7 which was handy before a night out, 2 for 1 on certain drinks. Downside, room too hot so had to open window in night, then heard glass bins getting emptied at 3.40am and others slightly later.
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Lovely room , tasteful furnishings, comfy bed. Good breakfast, really busy with staff working to v high standards
Stayed 2 nights in Dec 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and bar area Nice breakfast Bathroom was cold due to old sash windows and no draft excluders
Stayed 1 night in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, although I would have preferred fried egg instead of scrambled eggs but that's trivial. Comfortable bed in my room and a decent shower area. Staff are pleasant and polite. If I need to stay in Canterbury, my first option will be The Falstaff Hotel again.
Stayed 1 night in Dec 2025

6/10 Okay

Peter, Mansfield

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything about falstaff is great, however on this particular stay, there was no TV signal which meant a very quiet evening in followed by a cold shower as there was no hot water the next day. Management apologised and offered me a cappuccino the next morning!!!!!!
Stayed 1 night in Dec 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service, amenities
Cooked breakfast wasn’t as good as previous times. We have stayed normally cooked fresh but not this time. As breakfast came out two minutes after we had ordered it
Stayed 2 nights in Dec 2025

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with roll top bath - divine!
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and large luxury room. Great bed and pillows and bathroom. Loved the happy hour, nice touch
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay in a perfect location in the city. The bar staff are among the best we have come across, they are super friendly, expertly creating cocktails and a wonderful atmosphere. All the staff are brilliant and very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, comfy bed. Great cocktail bar, good breakfast. Above all the staff were all friendly and helpful.
Stayed 1 night in Dec 2025