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Universal Hotel Laguna

4.0 star property

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Photo gallery for Universal Hotel Laguna

On the beach, white sand
Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Via Costa i Llobera, Capdepera, Illes Balears, 07589
  • Place, Playa de Canyamel
    ‪2 min walk‬
  • Place, Cuevas de Artà
    ‪15 min walk‬
  • Place, Canyamel Golf
    ‪8 min drive‬

Room options

Standard Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room, Sea View (2 adults and 1 child)

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Single Murphy Bed

Standard Double Room (2 adults and 1 child)

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Single Murphy Bed

Standard Room, Sea View, Tower

  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Universal Hotel Laguna

Beachside hotel to enjoy outdoor pool and white sand beach
At Universal Hotel Laguna, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Universal Hotel Laguna offers 118 air-conditioned accommodations with minibars and a hairdryer. 24-inch LED televisions come with digital channels.

This Capdepera hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Universal Hotel Laguna, you're just a quick walk from Playa de Canyamel. Free WiFi in public areas, 2 bars and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Playa de Canyamel and a 3-minute drive from Torre de Canyamel
Universal Hotel Laguna offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Universal Hotel Laguna. A complete renovation of Universal Hotel Laguna was completed in April 2019.

This 4-star Capdepera hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Universal Hotel Laguna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • No plastic drinking straws
  • Renovated entire property - April 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 28 October 2025 to 1 May 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Towels fee: EUR 6 per person, per week (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1170
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Universal Hotel Laguna Hotel
Universal Hotel Laguna Capdepera
Universal Hotel Laguna Hotel Capdepera

Reviews

Universal Hotel Laguna Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

8/10 Good

Diana

Stayed 7 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful beach location!

The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Inger Kjærulff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Laguna- en skøn perle

Skønt hotel med en fantastisk beliggenhed. Meget venligt og serviceminded personale.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mikko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high standards

Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday 2024

Very relaxing , lovely hotel.
Stayed 13 nights in Jul 2024

10/10 Excellent

Magdalena

Stayed 7 nights in Jul 2024

10/10 Excellent

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Álvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2023

10/10 Excellent

Pekka

Stayed 1 night in Oct 2024

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Gerd

Travelled with family
Liked: Cleanliness, staff & service
Top Lage direkt am Meer
Stayed 2 nights in Aug 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service
las instalaciones están anticuadas, el personal muy muy amable
Stayed 1 night in Aug 2024

8/10 Good

Leonie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Stayed 9 nights in Jul 2024

10/10 Excellent

michele

Stayed 7 nights in Jul 2024

10/10 Excellent

michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
Stayed 7 nights in Jul 2024

8/10 Good

Laura

Stayed 7 nights in Aug 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service
Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Stayed 5 nights in Aug 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Stayed 5 nights in Jul 2023

10/10 Excellent

Rubén

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
Stayed 3 nights in May 2022