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Capetonian Hotel

4.0 star property

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Photo gallery for Capetonian Hotel

Restaurant
View from property
View from property
Lobby
Soundproofing, iron/ironing board, Internet, wheelchair access

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
Pier Place, Heerengracht, Foreshore, Cape Town, WC, 8001
  • Place, Long Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪3 min walk‬
  • Place, Bree Street
    ‪3 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

Similar properties

Front of property – evening/night
Capetonian Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 160 reviews
The price is €72
includes taxes & fees
22 Nov - 23 Nov
Capetonian Hotel

About this property

Capetonian Hotel

Timezone: Africa/Johannesburg Nestled between the vibrant Atlantic Seaboard and Table Mountain, the city hotel is ideally situated opposite Cape Town's International Convention Centre, minutes away from the famous V and A Waterfront and all main tourist attractions. Furthermore, the hotel is suitably positioned about 20 km from Cape Town International Airport and within walking distance of all major offices and shopping centres.

This modern and relaxed setting compliments a unique experience whereby the staff pride themselves by ensuring superlative service and taste with a disciplined attention to detail. Furthermore, all the 170 elegantly appointed, fully equipped spacious rooms, feature spectacular views of either Table Mountain or Table Bay. Facilities available to guests include a 24-hour check-out service, lift access, a café and restaurant, room and laundry services, and a car park.

All rooms feature a remote control TV with selected channels, air conditioning, an electronic door lock and an en suite bathroom with shower, bathtub, full bathroom amenities and hairdryer. Other in-room amenities include tea and coffee making facilities, an iron and ironing board on request, direct dial telephone, Internet access, safe and fridge. Cape Town
During your stay at Capetonian Hotel, you're just a quick walk from Long Street. Features include a free area shuttle, plus a restaurant and a gym.
  • Enjoy a bite to eat at the restaurant
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Long Street and 4 minutes on foot from Cape Town International Convention Centre
  • Free local-area shuttle service
There's a restaurant on site. There are 3 meeting rooms available. A fitness centre, spa services, and a terrace are also featured at Capetonian Hotel.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

Capetonian Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free area shuttle
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower

Food and drink

  • Room service

More

  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Capetonian Hotel.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Capetonian Hotel CAPE TOWN
Capetonian Hotel
Capetonian CAPE TOWN
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

Reviews

Capetonian Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 6 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

Reviews

10/10 Excellent

Gerald

Stayed 1 night in Jul 2025

10/10 Excellent

Manishi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WILL COME BACK TO CAPETONIAN

They only need to be more responsive to guests messages requesting certain services to make their stay more comfortable. They did not reply to my messages requesting some special dietary needs.
Stayed 7 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Everything was just old…the carpets looked sooo worn out, the bathroom randomly made a sound at night which was terrible. Staff is friendly though But out of all the hotels on that strip this would be the one to avoid. Decor also from looked pre 1994.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carl

Liked: Staff & service, property conditions & facilities
The location is great for the ICC, or to nearby city locations. The hotel is dated by comfortable.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

P

Liked: Room comfort

Average at best

We stayed for one night due to a function in town, and unfortunately, the experience was disappointing. At check-in, we were given the wrong access card, and once we finally got into the room, a series of small issues added to our frustration. Although the room was clean, it felt neglected. The carpets were old and faded, the furniture was outdated, and the bathroom was in need of a makeover. Basic amenities were lacking—there was no two-point plug or adapter, only one coffee cup for two guests, and the advertised mini-bar was empty. While we didn’t expect five-star luxury, the room fell short of expectations, and we didn’t feel it was worth the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Revil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Daniel, Riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is nice and friendly. Good location for dining options and shopping. Close to public transportation.
Stayed 7 nights in Sep 2023

6/10 Okay

Mark Lee

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Value for money hotel 20 minutes walk from the waterfront. Advertised as a four star but no better than a two star. The room was nowhere near the standard which was advertised on the website. The safe didn’t work and after 2 days of trying to fix it, we were moved to a better standard room on the 11th floor. No bar in the hotel. The website said free breakfast was included but this it not the case so be warned that breakfast will cost £7 per day in the hotel.
Stayed 10 nights in Feb 2023

2/10 Terrible

Madeleine Mary

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel is not 4* more like 2*. On Expedia when booking it said free breakfast, hotel said not free. The hotel should be closed to review wiring - the place is unsafe - tv and kettle wired into one plug. Worst of all there was a fire and it turned out to be in room 801; we were in 802. Couldn't hear fire alarm, only a faint sound which sounded like a car alarm in the distance. Got out of bed and realised I could smell smoke. Looked out of peep hole and could see smoke in corridor. We got out of room, no sign of a fire escape, saw staff members with fire extinguishers in corridor. It was the very old wall mounted air con unit in 801 which started the fire. I believe we were very lucky, if the fire had spread nearer to the door, I'm not sure we would have been able to get out. Anyway fortunately we were near to the main staircase and we got out to the front of the building. There was no-one telling us what to do, no-one saying where to gather, people going in and out of reception, people using the lifts, some people on balconies not bothering to come down and hotel staff still sitting behind reception. When it was over, we couldn't go back to our room because of the smoke and soot so were moved to another room. Managed to get to sleep and about two hours later we heard a faint alarm again; my friend went down to reception to be told they thought there was a technical problem so they'd switched the system off. Shut it down until electrics are safe and a proper fire procedure
Stayed 7 nights in Jan 2023

2/10 Terrible

John

Liked: Amenities
Disliked: Staff & service
Stayed 9 nights in May 2022

10/10 Excellent

Vlado

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good ratio quality-price. The staff il was extrémale polite although one of the servants’ managers intruded into my room without knocking on the door to check wether the cleaning was done. An awkward situation. The room though was spacious but the shower system statice. A very comfy bed and a balcony. The breakfast was too expensive. Perfect for working travellers.
Bef
Bathroom
A large desk
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 13 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
It wasn't clean ,aircon leaking on the carpet. Needs total reform. Shouldn't be a five star hotel. The people who work there were pleasant.
Stayed 5 nights in Feb 2019

6/10 Okay

Randy, West point, ut

Liked: Cleanliness, staff & service, room comfort
Comfortable good location, within walking distance to shopping, and attractions
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic place, the staff were pretty nice and welcoming. Loved the person at the omlette station, she was so nice and friendly.
Stayed 8 nights in Jun 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé Propre
Stayed 5 nights in Oct 2023

6/10 Okay

Fabrice Marceau, CLAIRA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel est vétuste, les travaux en cours sont plutôt des réparations, des cables électriques réparés au chaterton, des prises qui court circuitent l'éclairage, la climatisation qui n'envoie que l'air ambiant, pas de chauffage, le personnel est aimable juste ce qu'il faut, nous avons changé 2 fois de chambre (surclassé 2 fois grâce au réceptionniste en soirée très à l'écoute de nous satisfaire) la première fois pas de chauffage, la 2ème, plus d'électricité dans la chambre, le ménage est minimum, ne font pas les poussières, la moquette est vieille et sale, faut réclamer les serviettes, attention en réservant car nous avions pris Breakfast/dinner et au final tout était payant sur place
Stayed 11 nights in Sep 2023

6/10 Okay

Mumtaz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personalet i respsjon og frokost lokalet var stortsett hyggelige. 1. Mandag 22. mai var noe uhyggelige folk som jobbet der oppførte seg veldig rart og vi følte oss ikke velkomne til frokost den dagen. 2. Vaskepersonalet byttet aldri søppelposer bare plukket ut noe av søppelet og rester lå igjen som ikke luktet godt dagene etter. Håndklestativ var løs og nye hånklær stadig skle ned i badkaret. De fyllte ikke flere ganger kaffe/te poser, måtte hente det i resepsjonen. 3. Vaskeing tilsvarer IKKE 4stjerners hotel max 2stjerners. 4. Standard på romet er for dårlig vedlikeholdt. 5. Strømutak var løs og virket ikke, så vi fikk så vidt en stor skjøteledning rundt på rommet i hele oppholdet, det så ut som en arbeidsplass, det strømutaket ble aldri ordnet .. m.m
Stayed 7 nights in May 2023

4/10 Poor

Gregor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sehr hellhörig, manchmal kein warmes Wasser, oft schlechtes WLAN, unsichere Umgebung. Achtung: Frühstück war nicht inklusive, obwohl Expedia es bei der Buchung angegeben hat!!