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Holiday Inn Express Cape Town City-Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cape Town City-Centre by IHG

Bar (on property)
Fitness facility
Exterior
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001
  • Castle of Good Hope
    ‪8 min walk‬
  • Kloof Street
    ‪11 min walk‬
  • Two Oceans Aquarium
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed, Accessible (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Accessible (Wheelchair)

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed, Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Smoking

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Accessible, Non Smoking (Wheelchair)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Cape Town City-Centre by IHG

Art Deco hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and dry cleaning are on-site.
Holiday Inn Express Cape Town City-Centre by IHG offers 171 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Cape Town City-Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, a 24-hour gym and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from South Africa Library and 10 minutes on foot from Castle of Good Hope
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Cape Town City-Centre by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Cape Town hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (ZAR 60 per night)
  • Valet parking on site (ZAR 60 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350.00 per vehicle (one-way)
  • Self-parking fee: ZAR 60.00 per night
  • Valet parking fee: ZAR 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Cape Town City-Centre by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Holiday Inn Express City Centre
Holiday Inn Express Hotel City Centre
Holiday Inn Express City Centre Hotel
Inn Express City Centre Hotel

Holiday Inn Express Cape Town City-Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 595 reviews
Rating 8 - Good. 202 out of 595 reviews
Rating 6 - Okay. 71 out of 595 reviews
Rating 4 - Poor. 18 out of 595 reviews
Rating 2 - Terrible. 11 out of 595 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

ELMER

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The housekeeper stole money from my room during cleaning. This is theft and completely unacceptable. I demand an immediate investigation and action from the management.
Stayed 7 nights in Jun 2025

10/10 Excellent

Trisha, Mickleton

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet location. Great stay
Stayed 3 nights in Jun 2025

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location .
Stayed 6 nights in May 2025

8/10 Good

hans

Liked: Cleanliness, staff & service
Less than 5 min walk to the long st city tour station, very convenient. 10 min by uber to the waterfront. Lots of variety of breakfast buffet. Overall very convenient for the peice
Stayed 4 nights in May 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was great but there was a baldheaded lady at the front desk who was incredibly rude she should be fired
Stayed 7 nights in May 2025

10/10 Excellent

Felisa

Stayed 1 night in May 2025

6/10 Okay

Ava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and patient staff.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

EW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is now my favourite best value stay in Cape Town. Valet parking - WOW!!
Stayed 2 nights in May 2025

6/10 Okay

Oraine

Liked: Cleanliness, staff & service
Overall the stay was okay. I kept smelling cigarette smoke in the hallway on my floor and sometimes when I enter my room. I had to open the windows most time for ventilation. It would be nice to have a iron and iron board inside the room. There was an adjoining door in my room which I didn't like. The staff is friendly and courteous. The breakfast variety is also good.
Stayed 6 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The place next door to the Holiday Inn Express in Cape Town has a broken window at the front of the property that makes the area look less than pleasant. Apparently, it has been there are many months & has never been repaired, something that gives the area a bit of a downtrodden look.
Stayed 4 nights in May 2025

10/10 Excellent

Nam

Liked: Cleanliness, amenities, property conditions & facilities
Closed to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent at the hotel very friendly very accommodating and very helpful would stay here when I come back to Cape Town
Stayed 1 night in May 2025

8/10 Good

ABHISHEK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and room quality is good

Overall good stay, neat and clean. Loc is plus point, shopping+food easily available.
Stayed 3 nights in May 2025

4/10 Poor

margaret

Stayed 3 nights in May 2025

6/10 Okay

Tara

Travelled with group
Liked: Staff & service
I requested top comforter be switched as there were makeup stains from the previous guest present when I checked in. After returning that day the request wasn't met, the same comforter remained on the bed. I was checking out the next morning so didn't bother with demanding new set of sheets at that point.
Stayed 2 nights in May 2025

10/10 Excellent

Mario, Overland Park

Stayed 2 nights in May 2025

2/10 Terrible

Giby

Travelled with group
Disliked: Staff & service

Discourteous service.

We are from Canada and had booked 11 day South African cruise (Reunion Mauritius Madagascar and lastly South Africa) We had booked one night stay in advance in Capetown en route to Tanzania. However, I got severely ill and had to cancel the whole trip two days before departure and notified all vendors in advance prior to leaving Canada, with a medical note from the hospital/doctor of advise not to travel. All parties, incl Cruise company, airlines, all other hotels and tour companies credited the charges EXCEPT HOLIDAY INN CAPE TOWN despite three requests and reminders but to no avail. While the total amount was not large, I found it discourteous not to respond with a reply. I would not recommend this particular hotel for being disrespectful and lack of client service. That is all I can say
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Stayed 8 nights in May 2025

8/10 Good

Riyaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Mihajlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bery good location!
Stayed 1 night in May 2025

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security, management, and food was top notch. Always felt safe, staff was polite and respectful, and consistent breakfast.
Stayed 6 nights in May 2025

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Location

The location of the hotel is ideal to allow for exploring the city centre on foot and it is close to all main attractions.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025