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The Manor House at the Queen Victoria Hotel by NEWMARK

5.0 star property

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Luxury Suite | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Exterior
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Moorings 5 & Portswood Ridge, 5 Portswood Rd V & A Waterfront, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    ‪5 min walk‬
  • Cape Town Stadium
    ‪8 min walk‬
  • Cape Town Cruise Terminal
    ‪12 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪19 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Manor House at the Queen Victoria Hotel by NEWMARK

Luxury hotel with fitness centre and steam room
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room and spa services.
The Manor House at the Queen Victoria Hotel by NEWMARK offers 4 air-conditioned accommodations with minibars and espresso makers. Rooms open to patios. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Cape Town hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they enjoy the room service at The Manor House at the Queen Victoria Hotel by NEWMARK. During your stay, you're just a quick walk from The Cape Wheel. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • 14 minutes by foot from Cape Town Stadium and a 3-minute drive from Long Street
  • Airport shuttle service available for a fee
The Manor House at the Queen Victoria Hotel by NEWMARK offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Manor House at the Queen Victoria Hotel by NEWMARK also features spa services, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 385 for adults and ZAR 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials
  • Massage

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 385.00 for adults and from ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Manor House at the Queen Victoria Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Manor House Queen Victoria Hotel Cape Town
Manor House Queen Victoria Hotel
Manor House Queen Victoria
Manor House at the Queen Victoria Hotel
The Manor House at the Queen Victoria Hotel by NEWMARK Hotel
The Manor House at the Queen Victoria Hotel by NEWMARK Cape Town

The Manor House at the Queen Victoria Hotel by NEWMARK Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

A J

Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Laleh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, quiet but super close to the hustle and bustle of V&A. Very safe and fabulous views of the mountain from the room and exceptional breakfast overlooking the mountain too.
Stayed 5 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great 5 nite stay in the Manor House. It is a lovely property with very friendly and helpful staff. The property is close to all the action of the V&A Waterfront. Dining in the hotel was very good and there are lots of local restaurants a short walk away. Our room on the 2nd floor manor house had a beautiful view of the waterfront and Table Mountain.
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in excellent location to explore all Cape Town has to offer
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suites all (I think) with Table Mountain views. A short walk on the flat to facilities at the main Queen Victoria hotel and its Dock House sister property. A short gentle hill walk to & from the Waterfront, but separated from its bustle. Only small drawbacks: no lift to the upper two suites; and a bit of noise outside overnight from a generator or aircon plant or something.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel for the Waterfront.

We had a wonderful room in the Manor House which is just set aside from the main Queen Victoria hotel. It was enormous and we thoroughly enjoyed our stay. It is a very short walk into the centre of the Waterfront development. This is a major destination in Cape Town full of bars restaurants and shops. It is not quaint little streets or anything like that bit it is a majorly successful development attracting thousands of visitors each day. The hotel is far enough away to feel you have got away from the crowds but close enough to feel you are only a few minutes walk away. Pick up points for various tours are nearby.
Stayed 4 nights in Nov 2023

10/10 Excellent

Timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Manor House for our last night in So. Africa. It was the perfect place to unwind after touring for three weeks. The staff was very friendly and accommodating. We give it our very highest rating.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, best location

Excellent location, great views of Table Mountain. Cannot fault. Only negative was an expectation of a tip for the breakfast that was included in the hotel rate !
Stayed 6 nights in Jul 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The team couldn’t have been more welcoming and pleasant. Went out of their way to help always. Couldn’t recommend highly enough.
Stayed 4 nights in Mar 2023

2/10 Terrible

Khidir, Ridgewood

Stayed 3 nights in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars. Staff, food service, location, ambience, value all excellent.
Stayed 3 nights in Jun 2022

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room in a nice waterfront location. The staff was great and the service exceptional. We were in Cape Town for four nights and we stayed at the Manor House the first night, leaving open where we would stay on our last night. We liked it so much that we decided to come back as it felt like home. Only complaint was limited hot water as it seems like the 4 rooms in the Manor House share the same small boiler.
Stayed 1 night in May 2022

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault this stay in any way - excellent in all aspects throughout.
Stayed 3 nights in Mar 2022

8/10 Good

Kim

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Victorian Luxury

We stayed in a Junior Mountain-Facing suite at the Manor House (room 1401). The view of Table Mountain was exquisite and the room was comfortably large and well appointed. The bathroom is luxurious, with Victorian bath, large shower, His and Hers basins, towel warming rack and separate, closed off water closet area. The bedroom has a beautiful mountain view, and the bathroom looks onto the car park area. On arrival, I asked for a suite on the 1st floor (the Manor has has a ground and first floor), but unfortunately all rooms were occupied. Try get a room on the first floor if you can. My brother stayed in the Queen Victoria Hotel onto which the Manor House is attached. His room was R2000 cheaper than ours per night, and he said he would have happily paid the extra R2000 for the additional space afforded by the Junior Suite. Something to consider if you are wondering. Overall I loved the hotel. It has that distinctly boutique feel with service to match. I don't think it's a hotel suited to small children though, simply because it's quiet and subdued with a serene atmosphere, so I am glad the kids weren't with us this time. The hotel is within a short walking distance to the V&A Waterfront shopping complex and precinct. Very central. It's in a busy location, but the rooms were sufficiently sound-proofed, & the noise never bothered me, I am only sorry I didn't have the opportunity to use the Spa services - our visit was way too rushed.
Stayed 2 nights in Jan 2022

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms at The Manor. Would certainly return.
Stayed 3 nights in Jan 2022

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay !

Excellent stay ! Grey staff and nice room !
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
feels like home
Stayed 2 nights in Apr 2021

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing family trip. The room arrangement was perfect for our family
Stayed 3 nights in Mar 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book book perfect property

Great little hotel perfectly located in the heart of the pier action. Four rooms in the building perfect for a romantic get away specially in covid times. Rooms was very comfortable and bathroom area is equally comfortable. Breakfast was included and well worth your money. Highly recommended property
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful hotel. Great location. Nice staff great customer service. Best hotel!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and terrific room. Huge bathroom. Great breakfast
Stayed 5 nights in Oct 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star all the way with a bouquet touch.

Wonderful accommodation with all the trimmings. Will certainly be back as the only downside is locating the property as it's difficult.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Manor House. Every one of the the staff treated us like royalty. Excellent buffet breakfast plus soft drinks and snacks through out the day.
Stayed 3 nights in Jun 2019