Neighbourgood Newlands

3.0 star property

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Photo gallery for Neighbourgood Newlands

A modern hotel room with a large window, a blue armchair, a small round table, and a dining area with a wooden table and chairs.
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror with a lighted frame.
A hotel room with a bed, a desk, a TV, and a view of the city.
A hotel with a swimming pool, lounge chairs, and a covered area with umbrellas.
A modern building with a sign reading "neighbourhood" on the rooftop.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
10 Hemlock St, Cape Town, Western Cape, 7700
  • Place, Cavendish Square
    ‪6 min walk‬
  • Place, Newlands Cricket Ground
    ‪6 min walk‬
  • Place, Newlands Stadium
    ‪8 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

Standard Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Neighbourgood Newlands

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and a fridge in a common area.
Neighbourgood Newlands offers 122 accommodations with a safe and shared/communal kitchens. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Neighbourgood Newlands, you're just a quick walk from Newlands Cricket Ground. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift, a vending machine and TV in a common area
  • On-site recreation includes a gym
  • 10 minutes by car from Cape Town International Convention Centre and 10 minutes from Long Street
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Neighbourgood Newlands offers its guests an outdoor pool and a fitness centre. Neighbourgood Newlands also features a vending machine, a television in common area, and a lift.

This 3-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Neighbourgood Newlands has a restaurant on site.
The Good Neighbour – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 150 to 300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Good Neighbour

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Shared kitchen access

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 150 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Neighbourgood Newlands Hotel
Neighbourgood Newlands Cape Town
Neighbourgood Newlands Hotel Cape Town

Neighbourgood Newlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 4 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 9 out of 58 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anzel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel great location. Very friendly staff.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mikael

Liked: Cleanliness
Disliked: Amenities
Very basic, but things work. Good location if you're running Two Oceans. Room is comfortable, but aircon is a bit unreliable. No shampoo etc was provided for the shower, which is a bit disappointing.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Terry

Liked: Amenities
Great beds nice linen and towels, well serviced
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely home away from home experience.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

LET'S GO TRAVEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value and clean
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Xolisile

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, room immaculate. Lots services available couldn’t fault the hotel, amazing value
Stayed 1 night in Nov 2024
Verified

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
The property is cool and safe..A good place to be
Stayed 1 night in Jun 2024
Verified

8/10 Good

hani

Liked: Staff & service, amenities, property conditions & facilities
About half an hour Uber ride from downtown and it’s 20 minutes from the airport.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly wonderful. They went above and beyond to provide support and assistance, and their care and kindness made a real difference.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go any further but here

Looking for awesome service great food friendly staff and value for mobey.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

SITHETHELELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful cosy hotel. Friendly housekeeping as well as front desk. WiFi connectivity is poor especially in the rooms.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Only one night. As expected. Good overnight option.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SAt20

Extremely friendly and helpful staff from check in to check out Room was very clean and well stocked Bakery/Bar/Restaurant excellent recommend trying the coconut chicken curry
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Eileen

Disliked: Cleanliness, property conditions & facilities, room comfort
I checked out immediately as it smelly.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Dear Management, We stayed in room 104, and initially, the room was beautiful and clean. Unfortunately, our experience quickly declined due to ongoing issues with the air conditioning. The aircon was not working, and after contacting reception, a technician was sent to fix it. While it worked for a few hours, it soon began blowing hot air again. After reporting the issue a third time, we were simply offered a fan and advised to open the windows, which is not an acceptable solution. We were also informed that the manager, Hendril, was unavailable. I have since sent an email but have not received any response. This experience has been very disappointing. We expected a higher standard of service and a more effective resolution to the issue. I kindly request that this matter be addressed urgently and that steps be taken to improve how guest concerns are handled.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dear Management, We stayed in room 104, and initially, the room was beautiful and clean. Unfortunately, our experience quickly declined due to ongoing issues with the air conditioning. The aircon was not working, and after contacting reception, a technician was sent to fix it. While it worked for a few hours, it soon began blowing hot air again. After reporting the issue a third time, we were simply offered a fan and advised to open the windows, which is not an acceptable solution. We were also informed that the manager, Hendrik, was unavailable. I have since sent an email but have not received any response. This experience has been very disappointing. We expected a higher standard of service and a more effective resolution to the issue. I kindly request that this matter be addressed urgently and that steps be taken to improve how guest concerns are handled.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

SH

Liked: Cleanliness
Disliked: Room comfort
While the general atmosphere of the hotel and the room were pleasant, I was very disappointed that the room had no fridge and the room assigned had faulty air conditioner.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Lesedi

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are burning, no airconditioning. Bedding has gum stuck on it. Never again
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The hotel was clean and safe. The rooms were very comfortable. I was really happy that I paid for a superior room with the dual sliding glass doors. Staying in the middle of summer and having no AC didn't bother me one bit. We could open the doors and get a nice breeze in. The separate toilet from the shower is brilliant. The breakfast was delicious. All the employees are super friendly. I will definitely be back! NOTE!! THERE IS NO WORKING AIR CON. Upgrade to a superior room and open the windows.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Ettiene

Disliked: Amenities, property conditions & facilities
Aircon did not work for weeks
Stayed 6 nights in Dec 2024
Verified

4/10 Poor

Adine Abro

Liked: Cleanliness
Disliked: Room comfort

Air Conditioning Broken

The air-conditioning system was broken. It was a hot day - 31 degrees and we could not get the temperature down below 27 degrees C. We asked for assistance and were told we would be helped but help never came. The next morning when we mentioned that nobody came to assist us - the response was oh - sorry about that. We will not be staying at this hotel again nor will we recommend it - very disappointing.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Salvatore

Disliked: Cleanliness, staff & service
Siamo stati in questo Hotel per ben 6 notti, all'arrivo alle 13.15 ci comunicano che il check in era possibile solo a partire dalle 14.00, dico nessun problema e mi reco a pranzo nel ristorante della struttura. Alle ore 14.30 mi reco di nuovo in reception e mi comunicano che la stanza non è ancora pronta perchè l'addetta delle pulizie non era passata quel giorno, inoltre mi comunicano che l'area condizionata è fuori servizio cosa non piacevole nel caldo di gennaio. Armati di pazienza aspettiamo fino alle 15.30 quando finalmente ci fanno entrare in stanza. Stanza discreta, ma con la scomodità del water in un rispostigli separato dal resto del bagno, quindi con la scomodità di dover fare la spola nelle due stanzette per sciacquarsi le mani. Luci assolutamente scarse, sapone per le mani inesistente abbiamo dovuto chiederlo e ci hanno dato una saponetta. Durante il soggiorno le pulizie sono scarse e approssimate, in un paio di occasioni non ci hanno messo le asciugamani, mai il sapone e per di più le pulizie non erano il top. il caldo durante il giorno si faceva sentire, e alla fine ci hanno dato un ventilatore alle nostre proteste. Ad ogni modo il momento peggiore è stato l'ultimo giorno, quando ad una coppia che era li con noi (anzi loro erano arrivati anche 2 gg primi) sono sparite 150 € dalla cassaforte dell'albergo ovviamente inutili le proteste e la denuncia alle autorità. E' chiaro che non può che essere stato qualcuno del personale che ha utilizzato le chiavi di scorta..
Stayed 6 nights in Jan 2025