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The Grey Hotel

4.0 star property

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Photo gallery for The Grey Hotel

Seasonal outdoor pool
Shower, free toiletries, hair dryer, towels
Lobby
Room (6) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
49 Napier Street, De Waterkant, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪9 min walk‬
  • Place, Cape Town International Convention Centre
    ‪14 min walk‬
  • Place, Cape Town Stadium
    ‪18 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪24 min drive‬

Room options

View all photos for Business Double Room (1)

Business Double Room (1) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Business Double Room (1)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (2)

Room (2) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (2)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3)

Room (3) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (3)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (4)

Room (4) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (4)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (5)

Room (5) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (5)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (6)

Room (6) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (6)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (7)

Room (7) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (7)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (8)

Room (8) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (8)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (9)

Room (9) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (9)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room, 1 Double Bed (10)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (11)

Room (11) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (11)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (12)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (12)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Grey Hotel

A bar/lounge, a poolside bar and a rooftop terrace are available at this hotel. A manager's reception is free. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning.
The Grey Hotel offers 13 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Grey Hotel. During your stay, you're just a quick walk from Long Street. Features include a free manager's reception, plus a poolside bar and a rooftop terrace.
  • Drinking options include a swim-up bar and a poolside bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 15 minutes by foot from Cape Town International Convention Centre and a 2-minute drive from Castle of Good Hope
  • Airport shuttle service available for a fee
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on selected days. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at The Grey Hotel.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

The hotel hosts a free manager's reception on selected days.
The Sky Bar – On-site rooftop bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: ZAR 65 to 170 per person
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Free manager's reception (select days)

Restaurants on site

  • The Sky Bar

Things to do

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grey Hotel

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 65 to 170 per person
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Grey Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in May.
  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town

The Grey Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 201 reviews
Rating 8 - Good. 51 out of 201 reviews
Rating 6 - Okay. 12 out of 201 reviews
Rating 4 - Poor. 5 out of 201 reviews
Rating 2 - Terrible. 1 out of 201 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Lovely stay in great location. The hotel was spotless, the staff were all fantastic. Would highly recommend and would definitely come back
View from the upstairs hallway
View of reception
View of the street
View of the street
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
I had a fantastic stay at the Grey. Everyone was just lovely and friendly, the location was perfect on the room was beautiful. Would 100% recommend
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Quinta

Liked: Cleanliness, staff & service, amenities
Staff were warm and friendly and very accommodating. I feel like I made some new friends. Can’t wait to come back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities
Fantastic boutique hotel in the trendy De Waterkant area. 15 mins walk to V&A. Lovely room (4) had fourposter bed and a huge private terrace with Table Mountain view. The staff were beyond helpful and very friendly. Excellent breakfast and great value for money. I highly recommend. I also used the offered shuttle to and from the airport which was safe and reliable. I will be back soon.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Nazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing place to stay. Very central and lovely staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent parking, helpful staff, nice roof area
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
I really enjoyed the location and the building was quirky and unique. The room I had was small but plenty enough for me in a city hotel. The staff was very warm and friendly. I'd definitely return.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel clean modern rooms bed very comfy! Staff all friendly and breakfast was nice. Good location for walking to Long Street and 20 min to V&A waterfront or Uber is very reasonable. Really nice restaurants in Cape Quarter minute walk away, also has good supermarket, Clicks and used Sorbet nail bar all excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and go out of the way to facilitate any easy and comfortable stay.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

DirkJan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location with great people
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grey and its staff were great: incredibly helpful and so nice. When/if we go back to Cape Town, we will stay there again, and will also recommend to all our friends.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, lovely roof top pool and bar area, and all the staff were incredible I entered as a guest and left as family.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great rooms, amazing staff, tasty breakfast roof bar, easy walk to the Waterfront, would happily stay here again
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean and friendly hotel in a safe neighbourhood. Room was small but stylish and comfortable, with a great balcony enjoying the afternoon sun and views of Table Mountain. Rooftop bar is cool but the drinks menu in the room doesn't match what they actually have and if you have any movement restrictions you will never get up the spiral staircase! Breakfast was very poor so better to eat out, there are several lovely cafes within 2 minutes walk. Also evening eateries very close and safe to walk to. Overall though very good value and I enjoyed my stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff, the decor, and the overall vibe as well as walking around the neighborhood.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel

Another great stay in the lovely boutique hotel. Excellent helpful friendly staff and very clean rooms.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel in a perfect position

We found the Grey the best place where to stay while visiting Cape Town and sorrundings
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Excellent

Liked: Cleanliness, staff & service
Really lovely and warm staff.
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Waldyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Stayed 3 nights in May 2024
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Very happy with the stay. The place was very clean and staff were very accommodating
Stayed 2 nights in May 2024
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Fantastic location in a beautiful part of Cape Town. Lots of lovely restaurants right on the doorstep. It’s a 12-15 minute walk to the waterfront but it’s easier to just jump in an uber as they are so cheap. We had Room number 3. The terrace is delightful with a view looking onto table mountain. Rooms are a bit on the smaller size but you can store your luggage under the bed. The bed was a bit too hard for our liking but the pillows were nice and soft. We were a bit disappointed that you didn’t get a bottle of free water in room with any of the days. The Sky bar is really cool. Great views again looking onto Table Mountain. All of the staff are so welcoming and helpful. Thank you so much for helping make our first trip to Cape Town a truly memorable experience
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Kegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for a stay in Cape Town. Close to several restaurants and the piano bar next door was nice for a late night cocktail. Staff was very friendly. I would stay here again when visiting Cape Town.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We booked a terraced room. The bed was comfortable. Staff are friendly. Location was excellent.
Stayed 7 nights in Mar 2024