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The Rockefeller Hotel by NEWMARK

4.0 star property

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Photo gallery for The Rockefeller Hotel by NEWMARK

Superior Suite | Terrace/patio
Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi
Indoor pool
Executive Suite | Terrace/patio
Executive Suite | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001
  • Place, Castle of Good Hope
    ‪11 min walk‬
  • Place, Cape Town International Convention Centre
    ‪11 min walk‬
  • Place, Long Street
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Courtyard Room

Standard Courtyard Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard City Room

Standard City Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | City view

Studio

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 90 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | In-room safe, soundproofing, iron/ironing board, free WiFi

Three Bedroom Apartment

  • 134 sq m
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Suite

  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Suite

Executive Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • 163 sq m
  • 3 bedrooms
  • Harbour view
  • Sleeps 2
  • 3 King Beds

View all photos for Executive Studio

Executive Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard City Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard City Room

  • Sleeps 2

View all photos for Standard Courtyard Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Courtyard Room

  • Sleeps 2

Studio Double Room, City View

  • Sleeps 2

Three-Bedroom Apartment

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Executive Suite

  • Sleeps 6

Superior Suite

  • Sleeps 6

One-Bedroom Apartment

  • Sleeps 2

View all photos for Executive Studio

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

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About this property

The Rockefeller Hotel by NEWMARK

Suburban hotel with 3 restaurants and 24-hour fitness centre
This smoke-free hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
The Rockefeller Hotel by NEWMARK offers 194 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Rockefeller Hotel by NEWMARK. During your stay, you're just a quick walk from Artscape Theatre Centre. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Cape Town International Convention Centre and a few minutes from Long Street
  • Airport shuttle service available for a fee
The Rockefeller Hotel by NEWMARK offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. The Rockefeller Hotel by NEWMARK also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
The Rockefeller Hotel by NEWMARK has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (ZAR 85 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 265 for adults and ZAR 265 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 12 January 2026 to 20 January 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 265 for adults and from ZAR 265 for children
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 85 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Rockefeller Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 188 reviews
Rating 8 - Good. 35 out of 188 reviews
Rating 6 - Okay. 21 out of 188 reviews
Rating 4 - Poor. 5 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super comfy beds. Clean and friendly hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness
This property was disappointing. We stayed in 3 different rooms in 2 nights. Room 724 had limited lighting and was dark. The AIRCon was broken and there were no USB outlets, so this was difficult for us as foreigners as we had no 220 plugs. We were eventually moved to another executive suite that was a huge improvement, but it definitely complicated our stay at a time when I was feeling ill. We also expected the 11 minute walk to the waterfront area, but it was more like 25 minutes and not an easy walk. Hopefully management will improve some of he executive suites so that others do not have the same experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are excellent. From Hotel Ops to the F&B team. Subisiswe (Guest relations mgr) , Allistair and Atwell (F&B) and Amelia (front desk) were standouts
Stayed 2 nights in Sep 2025

10/10 Excellent

Rotesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo-friendly hotel!

Staff is super welcoming & resourceful, Rooms very modern, breakfast had good options. The Bars both on the main floor & rooftop were a vibe & easy to mix/mingle with others. I felt comfortable staying here solo, even extended my stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexa

Stayed 1 night in Sep 2025

10/10 Excellent

Wesley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, good gym, room service was good, good shower, and comfortable beds. Very clean Hotel with a attentive staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will definitely be back

incredible hotel, highly recommend, love this space.
Stayed 1 night in Sep 2025

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Justin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Modern hotel let down by poor service standards

This hotel has a serious problem with staff culture. We encountered numerous problems with staff service levels during our short stay. From staff arguments taking place in front of guests, to being ignored at by both check-in and breakfast staff, to sloppy bartenders and waiters, to the way in which staff address guests. It is clear that staff have not received adequate training and management have failed to inspire staff to perform at their best. We will not be returning to this hotel, which is a shame because this hotel, given the facilities and amenties on offer, has the very real potential to be a premium 4-star property.
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Osman

Stayed 3 nights in Aug 2025

10/10 Excellent

Palesa, Lusaka

Liked: Amenities
Great restaurants. Rooms spacious and comfortable. Quite
Stayed 3 nights in Aug 2025

6/10 Okay

Bongani

Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean and comfortable room.
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great hotel . The restaurant had a great selection at very reasonable prices . Breakfast was also excellent .
Stayed 2 nights in Jul 2025

8/10 Good

Chisha

Stayed 1 night in Aug 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building beautifully done.
Nice food
Stayed 1 night in Jul 2025

10/10 Excellent

Jarvis

Stayed 2 nights in Jul 2025

10/10 Excellent

Deon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had great hospitality culture. Room was modern and well appointed.
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it

Was very good Very good breakfast Good location Safe
Stayed 4 nights in Jul 2025

8/10 Good

Rauha

Liked: Cleanliness, property conditions & facilities
Very nice and cheap 🤗
Stayed 3 nights in Jul 2025