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JW Marriott Hotel Caracas

4.5 star property

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Photo gallery for JW Marriott Hotel Caracas

Lobby lounge
Lobby lounge
Outdoor pool
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060
  • Place, Caracas Stock Exchange
    ‪9 min walk‬
  • Place, Centro Comercial Ciudad Tamanaco
    ‪3 min drive‬
  • Place, Sambil Caracas Commercial Center
    ‪3 min drive‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

JW Marriott Hotel Caracas

An outdoor pool, a restaurant and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking. Housekeeping is available on request.
JW Marriott Hotel Caracas offers 269 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Caracas hotel provides wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
During your stay at JW Marriott Hotel Caracas, you're just a quick walk from Caracas Stock Exchange. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy Mediterranean cuisine while dining at Sur Mediterranean Grill
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • 5 minutes on foot from Caracas Stock Exchange and a 2-minute drive from Sambil Caracas Commercial Center
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
JW Marriott Hotel Caracas offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury JW Marriott Hotel Caracas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Caracas hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Sur Mediterranean Grill – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 6 per day)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 6 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (return, maximum occupancy 3)
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

JW Marriott Hotel Caracas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 82 reviews
Rating 8 - Good. 20 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Serdar Huseyin

Liked: Cleanliness, property conditions & facilities
Location, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, early check in, comfy pillows
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025
Verified

8/10 Good

saade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , but i would recomend to work in the airconditions in the sleeping rooms , everything else was amazing.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Room, staff, pool, gym, dining
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yvanna

Liked: Amenities, property conditions & facilities
Excelente
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

JESUS FELIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Cuiyan

Liked: Cleanliness, staff & service, property conditions & facilities
The services are reliable
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom hotel mas alimentacao cara e ruim
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

José Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Excelente servicio
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Exceptional hotel
Stayed 1 night in Jan 2018
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Caracas business hotel

We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.
Verified

8/10 Good

trino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

muy bien
Verified

8/10 Good

UpM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Achtung - Stromausfall

Ich benutze dieses Hotel seit Jahren gemeinsam mit meiner Frau. Man weiss, was man hat und bekommt auch fast alles an Service. Das Peronal ist ausgesprochen freundlich und jederzeit sehr hilfsbereit. Das Restaurant ist hervorragend und bietet an 3 Abenden sog. Buffet = Ein Muss.
Verified

8/10 Good

Pedro Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, como siempre

Excelente. El mejor hotel para viajes de negocios en Caracas
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)